IHC President’s Keynote
E-Learning Management Systems
CAA-Ankabut Workshop
Dubai Healthcare City
November 11, 2013

IHC
What is an eLMS?
• According to the American Society for Training and Development
(ASTD), “A Learning Management System (L...
Our LMS Journey
Objective – Improve
student learning
outcomes

Implemented document
repository in Google
drive to align wi...
Our LMS Journey
Objective – Improve
student learning
outcomes

Implemented document
repository in Google
drive to align wi...
CAA Accreditation
Requirements –
document continuous
improvement in student
learning outcomes

Accreditation Docs for CAA
Our LMS Journey
Objective – Improve
student learning
outcomes

Implemented document
repository in Google
drive to align wi...
Deployed Google Apps
for Education

To Enable Collaboration
Converting MS Word Docs to Google Format
Deployed Google Apps
for Education

Tools for Moving Paper to
Cloud: Better if “Born Digital”
Our LMS Journey
Objective – Improve
student learning
outcomes

Implemented document
repository in Google
drive to align wi...
Created Templates for
Course Syllabi

When We Say “Database” We Mean “Spreadsheet
With Hyperlinks”
Created Templates for
Course Syllabi

Course Outline Templates in
Google Docs (YMMV)
Our LMS Journey
Objective – Improve
student learning
outcomes

Implemented document
repository in Google
drive to align wi...
Provided hosted
Blackboard course shells
for online and face to
face courses

Creating and Sharing Syllabi

PDF Syllabus S...
Our LMS Journey
Objective – Improve
student learning
outcomes

Implemented document
repository in Google
drive to align wi...
Implemented document
repository in Google
drive to align with CAA

Course Files are More Than
Just Syllabi …
Implemented document
repository in Google
drive to align with CAA

Comprehensive Instructor
Course Reviews
Implemented document
repository in Google
drive to align with CAA

Comprehensive Instructor
Review Form
Our LMS Journey
Objective – Improve
student learning
outcomes

Implemented document
repository in Google
drive to align wi...
Populated repository
with content over three
semesters

Spring
2013

Course Files (2103)
Google Docs Repository

Summer
20...
Populated repository
with content over three
semesters

Snapshot of the Course Files
Repository
Our LMS Journey
Objective – Improve
student learning
outcomes

Implemented document
repository in Google
drive to align wi...
Maintain continuous
cycle of improvement

Required Course
Files

(Re) Create

Revise

Share

Use

Review
Outcomes
Maintain continuous
cycle of improvement

Localized Course Outlines
(Spring 2013)
Our LMS Journey
Objective – Improve
student learning
outcomes

Implemented document
repository in Google
drive to align wi...
Decision Point – Going
forward need a scalable,
familiar and predictable,
cost effective solution

Phase II eLMS
Collabora...
Decision Point – Define

Steps in Improving Education
Outcome with an eLMS
Decision Point – Define

Strategic Goals and a Core Team

Executives
Provide
Strategic
Goals

Executives
Others

Consultan...
Decision Point – Define

Document Strategies and Distinct Drivers

Each Strategy becomes a Section
Use Core Team to create...
Decision Point – Define

Collaboration and
Agreement
Executives

Others

Consultants

CORE TEAM

I.T.

Faculty

Operations...
Decision Point – Define

Documented Needs

Meaningful Output
Summary
eLMS is the most used system in our campus
ecology – it touches almost everyone

Evaluation and selection must be
...
e-Learning Management Systems
e-Learning Management Systems
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e-Learning Management Systems

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Presentation for CAA and Ankabut on November 11, 2013 at Dubai Healthcare City.

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  • Thank you for the kind introduction. As you just heard, I’m Dr. Michael Dobe and I’ve been asked to speak with you today about e- Learning Management Systems. I thought the most useful way to approach this was to share some of our eLMS journey with you from the experience of International Horizons College. We’re a new College in Dubai offering a two year liberal arts degree (known as an associates degree) and supporting our students with their transfer to top schools in the United States for bachelor’s degree completion. This is what’s known as a 2+2 program in the United States. I could take up the whole half hour talking about the college, how great our students, faculty and staff are, but you came to learn about LMSes and not to get a marketing pitch for our College! I’d be glad to give any of you a tour of the College. In addition to our great people we have some pretty amazing facilities as well and it’s worth a trip to Business Bay to see us. The most important thing you need to know about the College for the purpose of this short talk is that we’re accredited by the CAA to deliver our program here in Dubai and the accreditation process is at the heart of everything we do at the College. BTW, You have a copy of these slides in your handout. Hopefully the animations and embedded videos in the PowerPoint will work for us this morning. I’ve made a copy of this presentation available on SlideShare.net if you wish to get a digital copy. My ID is mdobe. I believe the CAA will also make a digital copy available on their site as well.
  • It’s always useful to start with a definition of terms. Here’s the definition you’re referred to when you consult Wikipedia. Wikipedia refers you to the American Society for Training and Development. I think their definition is a good one, but I would modify it slightly to stipulate that the LMS can be profitably used to support administration, documentation, tracking and reporting in face-to-face courses and blended delivery models as well as purely online courses. Our starting point with the LMS journey began in 2011 with our first meetings with the CAA. The bottom line for us as a start-up college was that we needed a way to store course files for every course and we wanted that to be in a digital repository.
  • We need to be explicit about why we’d undertake a journey like this. Our objective in learning management is improving student learning outcomes.
  • The objective of the standards is that higher ed institutions in the UAE, as elsewhere, demonstrate that they have a continuous improvement process in place for documenting and ultimately improving student learning outcomes.
  • But where to store these documents? For easy reference and to allow us to share these documents, we deployed Google Apps for Education at the College.
  • The Accreditation Submission Docs (June 2012) Available on Google Drive at IHC as you see from this screenshot. We can control who has access to these documents as well as who has the ability to update or modify any of their contents.https://drive.google.com/a/ihc-dubai.com/folderview?id=0B6TBsBQObEc9X3NNbVcyMWFLU28&usp=sharing
  • Now that we had a system in place for digitizing, creating, sharing and collaborating, we approached the process for creating and maintaining course syllabi.
  • As our California partner school has made Blackboard available to us, we created course shells for all sections, whether this was in the 20% of classes students take online from the partner school or in the face-to-face classes we teach here on site in Business Bay in Dubai.
  • But most importantly, we keep all of the syllabi and other course files on Google Drive.
  • Here’s a screenshot of the Template for Comprehensive Instructor Review:https://docs.google.com/a/ihc-dubai.com/document/d/1gJg_NZxzTYTCxvwVw5QpuFCLsNuHsYwZs1-iXPSthms/edit
  • We’ve now populated the archive with materials for all the sections taught in the first two semesters that the College has been teaching students, and we’re assembling the documents as we go for the third semester, which is the current fall 2013 semester.
  • Here’s a snapshot of what that looks like. Pretty simple, but very effective. https://drive.google.com/a/ihc-dubai.com/folderview?id=0B7n4jkSfyM4dODNUcUFOamE1UVU&usp=sharing
  • It allows us to document our cycle of continuous improvement in student learning outcomes.
  • We’ve used this system to Localized Course Outlines in Google Drive:https://docs.google.com/a/ihc-dubai.com/file/d/0B7n4jkSfyM4dVHkyMGs3Z0F6NVk/edit?usp=sharing
  • So far, so good. But now that we’ve been operating for a year we are facing a decision point.
  • What we are lacking is not a course files repository. We have that. And it works very well. We’re not lacking a collaboration platform, since we also have that and are using it every day. What is missing is an automated system that will allow us to track student performance and intervene proactively in time to affect student learning outcomes. To achieve that objective, we have several options. Keep in mind that few institutions have actually achieved this. Many have spent lots of money building a course file repository with custom software or paying a lot of money for a commercial LMS, money we spent instead on things like MacBooks and student scholarships.
  • But what are the metrics that we should be tracking? What are the decision points where faculty need to intervene? And how do they intervene?Time to stop as administrators and listen to faculty. Time to build a team and assess the needs to get buy in before spending money.A Gallop study estimates that more than 300 Billion USD is lost due to disengaged employees. TALK ABOUT HOW IMPORTANT IT IS TO GET BUYIN LISTEN AND MAKE SURE PEOPLE ARE ACCOUNTABLE TO THE RESULTS.
  • JOKE: Progress: the continuing effort to make things to be as good as they used to be.One of the challenges in ESTABLISING ANY ENTERPRISE PACKAGE IS ………….is the fragmentation of materials, resources, tools, etc. around the topic. LMS PACKAGES MANDATE THE CONVERGENCE OF A large number of technical AREAS and functional KNOWLEDGE EXPERTS. One of the most difficult aspects is synthesizing them into meaningful activities, AND MAINTAINING MOMENTUM WHILE COORDINATING THE EFFORTS TO A TIMELINE ----- its not a core competency that most colleges have.
  • JOKE: Progress: the continuing effort to make things to be as good as they used to be.One of the challenges in ESTABLISING ANY ENTERPRISE PACKAGE IS ………….is the fragmentation of materials, resources, tools, etc. around the topic. ERP PACKAGES MANDATE THE CONVERGENCE OF A large number of technical AREAS and functional KNOWLEDGE EXPERTS. One of the most difficult aspects is synthesizing them into meaningful activities, AND MAINTAINING MOMENTUM WHILE COORDINATING THE EFFORTS TO A TIMELINE ----- its not a core competency that most companies have.
  • This chart is useful in showing difference of opinion as well as averages. Take the time to go back on these items and clarify with the evaluation team why the difference of opinion.Of course the conversation would need to occur across each of the items presented for the departments consideration.
  • We finally reach the graphical conclusion of our departmental surveys. We have here an enhanced chart that focuses on the Cost Effective Section, the other items are in the smaller charts and can be brought to the foreground. What can we learn from this chart? At this point the Core Team should be ready to aid on the construction of a highly meaningful RFP. The next step would be to vet the above with Leadership and then move into creation of a document that shows the convergence and validation of the needs and requirements.
  • In Conclusion,
  • Transcript of "e-Learning Management Systems"

    1. 1. IHC President’s Keynote E-Learning Management Systems CAA-Ankabut Workshop Dubai Healthcare City November 11, 2013 IHC
    2. 2. What is an eLMS? • According to the American Society for Training and Development (ASTD), “A Learning Management System (LMS) is a software application for the administration, documentation, tracking, reporting and delivery of e-learning education courses or training programs.”[1] • Colleges and universities use LMSs to deliver online courses and augment on-campus courses • A digital storage of course files is the minimum to qualify as a learning management system
    3. 3. Our LMS Journey Objective – Improve student learning outcomes Implemented document repository in Google drive to align with CAA Populated repository with content over three semesters CAA Accreditation Requirements – document continuous improvement in student learning outcomes Provided hosted Blackboard course shells for online and face to face courses Maintain continuous cycle of improvement Created Templates for Course Syllabi Decision Point – Going forward need a scalable, familiar and predictable, cost effective solution Deployed Google Apps for Education
    4. 4. Our LMS Journey Objective – Improve student learning outcomes Implemented document repository in Google drive to align with CAA Populated repository with content over three semesters CAA Accreditation Requirements – document continuous improvement in student learning outcomes Provided hosted Blackboard course shells for online and face to face courses Maintain continuous cycle of improvement Created Templates for Course Syllabi Decision Point – Going forward need a scalable, familiar and predictable, cost effective solution Deployed Google Apps for Education
    5. 5. CAA Accreditation Requirements – document continuous improvement in student learning outcomes Accreditation Docs for CAA
    6. 6. Our LMS Journey Objective – Improve student learning outcomes Implemented document repository in Google drive to align with CAA Populated repository with content over three semesters CAA Accreditation Requirements – document continuous improvement in student learning outcomes Provided hosted Blackboard course shells for online and face to face courses Maintain continuous cycle of improvement Created Templates for Course Syllabi Decision Point – Going forward need a scalable, familiar and predictable, cost effective solution Deployed Google Apps for Education
    7. 7. Deployed Google Apps for Education To Enable Collaboration Converting MS Word Docs to Google Format
    8. 8. Deployed Google Apps for Education Accreditation Docs on Google Drive
    9. 9. Deployed Google Apps for Education Tools for Moving Paper to Cloud: Better if “Born Digital”
    10. 10. Our LMS Journey Objective – Improve student learning outcomes Implemented document repository in Google drive to align with CAA Populated repository with content over three semesters CAA Accreditation Requirements – document continuous improvement in student learning outcomes Provided hosted Blackboard course shells for online and face to face courses Maintain continuous cycle of improvement Created Templates for Course Syllabi Decision Point – Going forward need a scalable, familiar and predictable, cost effective solution Deployed Google Apps for Education
    11. 11. Created Templates for Course Syllabi First Steps Towards Building Process for Digital Course Files
    12. 12. Created Templates for Course Syllabi When We Say “Database” We Mean “Spreadsheet With Hyperlinks”
    13. 13. Created Templates for Course Syllabi Course Outline Templates in Google Docs (YMMV)
    14. 14. Our LMS Journey Objective – Improve student learning outcomes Implemented document repository in Google drive to align with CAA Populated repository with content over three semesters CAA Accreditation Requirements – document continuous improvement in student learning outcomes Provided hosted Blackboard course shells for online and face to face courses Maintain continuous cycle of improvement Created Templates for Course Syllabi Decision Point – Going forward need a scalable, familiar and predictable, cost effective solution Deployed Google Apps for Education
    15. 15. Provided hosted Blackboard course shells for online and face to face courses Creating and Sharing Syllabi PDF Syllabus Shared on Blackboard with Students using Google Drive as main repository Course Syllabus Created as Google Doc From Template by Instructor Course Outline Template Created by Curriculum Coordinator
    16. 16. Our LMS Journey Objective – Improve student learning outcomes Implemented document repository in Google drive to align with CAA Populated repository with content over three semesters CAA Accreditation Requirements – document continuous improvement in student learning outcomes Provided hosted Blackboard course shells for online and face to face courses Maintain continuous cycle of improvement Created Templates for Course Syllabi Decision Point – Going forward need a scalable, familiar and predictable, cost effective solution Deployed Google Apps for Education
    17. 17. Implemented document repository in Google drive to align with CAA Course Files are More Than Just Syllabi …
    18. 18. Implemented document repository in Google drive to align with CAA Comprehensive Instructor Course Reviews
    19. 19. Implemented document repository in Google drive to align with CAA Comprehensive Instructor Review Form
    20. 20. Our LMS Journey Objective – Improve student learning outcomes Implemented document repository in Google drive to align with CAA Populated repository with content over three semesters CAA Accreditation Requirements – document continuous improvement in student learning outcomes Provided hosted Blackboard course shells for online and face to face courses Maintain continuous cycle of improvement Created Templates for Course Syllabi Decision Point – Going forward need a scalable, familiar and predictable, cost effective solution Deployed Google Apps for Education
    21. 21. Populated repository with content over three semesters Spring 2013 Course Files (2103) Google Docs Repository Summer 2013 Fall 2013
    22. 22. Populated repository with content over three semesters Snapshot of the Course Files Repository
    23. 23. Our LMS Journey Objective – Improve student learning outcomes Implemented document repository in Google drive to align with CAA Populated repository with content over three semesters CAA Accreditation Requirements – document continuous improvement in student learning outcomes Provided hosted Blackboard course shells for online and face to face courses Maintain continuous cycle of improvement Created Templates for Course Syllabi Decision Point – Going forward need a scalable, familiar and predictable, cost effective solution Deployed Google Apps for Education
    24. 24. Maintain continuous cycle of improvement Required Course Files (Re) Create Revise Share Use Review Outcomes
    25. 25. Maintain continuous cycle of improvement Localized Course Outlines (Spring 2013)
    26. 26. Our LMS Journey Objective – Improve student learning outcomes Implemented document repository in Google drive to align with CAA Populated repository with content over three semesters CAA Accreditation Requirements – document continuous improvement in student learning outcomes Provided hosted Blackboard course shells for online and face to face courses Maintain continuous cycle of improvement Created Templates for Course Syllabi Decision Point – Going forward need a scalable, familiar and predictable, cost effective solution Deployed Google Apps for Education
    27. 27. Decision Point – Going forward need a scalable, familiar and predictable, cost effective solution Phase II eLMS Collaborate to Define Needs Defining Phase II eLMS • Its more than just a course files repository • It should measure student performance and enable proactive intervention by faculty to assist at risk students and do so in a timely manner Phase II eLMS Options • Do Nothing • Extend Existing Installation • Buy/Build New Solution
    28. 28. Decision Point – Define Steps in Improving Education Outcome with an eLMS
    29. 29. Decision Point – Define Strategic Goals and a Core Team Executives Provide Strategic Goals Executives Others Consultants CORE TEAM I.T. Faculty Operations Students Procurement Core Team Gathers and Evaluates Tactical Requirements
    30. 30. Decision Point – Define Document Strategies and Distinct Drivers Each Strategy becomes a Section Use Core Team to create drivers for each section Estimate the Cost/Effort/Reward for each driver
    31. 31. Decision Point – Define Collaboration and Agreement Executives Others Consultants CORE TEAM I.T. Faculty Operations Students Procurement
    32. 32. Decision Point – Define Documented Needs Meaningful Output
    33. 33. Summary eLMS is the most used system in our campus ecology – it touches almost everyone Evaluation and selection must be collaborative Future proof your selection MOOCS, Videos, Distance Learning and other policies must be considered

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