Improving Usability: Putting the user first, using remote usability testing
by Mark Thompson-Kolar
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University of Michigan School of Information user experience professional Mark Thompson-Kolar describes a program of remote usability testing during the summer of 2010 at Cengage Learning in ...
University of Michigan School of Information user experience professional Mark Thompson-Kolar describes a program of remote usability testing during the summer of 2010 at Cengage Learning in Farmington Hills, Michigan. He offers suggestions for ways companies large and small can institute similar user experience testing.
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