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Scaling the Culture
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Scaling the Culture

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My presentation to Shape Security to hopefully help them as they grow the company

My presentation to Shape Security to hopefully help them as they grow the company

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  • 1. Scaling the Culture creating an environment of continuous improvement mike d. kail Netflix :: VP of IT Operations @mdkail
  • 2. Defining Cultural Values “the desirable or preferred way of acting that is sustained or improved over time and governs actions and decisions” ● establish core cultural pillars ● communicate and set context ● continue to communicate
  • 3. Improving versus Maintaining ● Goal should be to improve, not maintain, the culture ● A+ Players push each other to get better → Virtuous Cycle ● Requires diligent focus and communication
  • 4. Key Attributes of Cultural Fit intellectual curiosity judgement impact
  • 5. Work/Life Balance (Integration) ● balance is unrealistic; too many inputs ● integration is much more achievable and reduces stress ● cloud + mobility enables integration
  • 6. The Result

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