Information Ergonomics By Web Speaking

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Information Ergonomics By Web Speaking

  1. 1. WebSpeaking vrijdag 6 augustus 2010
  2. 2. WebSpeaking Presents Information Ergonomics WebSpeaking vrijdag 6 augustus 2010
  3. 3. Did u know that WebSpeaking vrijdag 6 augustus 2010
  4. 4. 7% of the Internet population is functionally illiterate? WebSpeaking vrijdag 6 augustus 2010
  5. 5. 2% of the male population is dyslexic? WebSpeaking vrijdag 6 augustus 2010
  6. 6. 9% is Color blind? WebSpeaking vrijdag 6 augustus 2010
  7. 7. The rest really hates reading loads of text on websites WebSpeaking vrijdag 6 augustus 2010
  8. 8. And… Did u? Rhetorical question… Don’t answer please... looks silly WebSpeaking vrijdag 6 augustus 2010
  9. 9. Meaningful silence… WebSpeaking vrijdag 6 augustus 2010
  10. 10. However…. WebSpeaking vrijdag 6 augustus 2010
  11. 11. Do u Realize.. WebSpeaking vrijdag 6 augustus 2010
  12. 12. … these are all potential customers? WebSpeaking vrijdag 6 augustus 2010
  13. 13. Who now buy NOTHING from your site WebSpeaking vrijdag 6 augustus 2010
  14. 14. nothing WebSpeaking vrijdag 6 augustus 2010
  15. 15. …because they don’t get it can’t read it can’t see it can’t find it WebSpeaking vrijdag 6 augustus 2010
  16. 16. Did u…..? WebSpeaking vrijdag 6 augustus 2010
  17. 17. Another thing... WebSpeaking vrijdag 6 augustus 2010
  18. 18. Did you know WebSpeaking vrijdag 6 augustus 2010
  19. 19. All these people WebSpeaking vrijdag 6 augustus 2010
  20. 20. can easily be reached WebSpeaking vrijdag 6 augustus 2010
  21. 21. by using (in the right way) WebSpeaking vrijdag 6 augustus 2010
  22. 22. Image WebSpeaking vrijdag 6 augustus 2010
  23. 23. Sound WebSpeaking vrijdag 6 augustus 2010
  24. 24. Multi media WebSpeaking vrijdag 6 augustus 2010
  25. 25. Gestures vrijdag 6 augustus 2010
  26. 26. Language WebSpeaking vrijdag 6 augustus 2010
  27. 27. and... WebSpeaking vrijdag 6 augustus 2010
  28. 28. When did YOU feel welcome on a website? WebSpeaking vrijdag 6 augustus 2010
  29. 29. There’s something like WebSpeaking vrijdag 6 augustus 2010
  30. 30. Service WebSpeaking vrijdag 6 augustus 2010
  31. 31. you may call this WebSpeaking vrijdag 6 augustus 2010
  32. 32. Virtual Warmth WebSpeaking / Info.nl vrijdag 6 augustus 2010
  33. 33. Tools WebSpeaking vrijdag 6 augustus 2010
  34. 34. Speech WebSpeaking vrijdag 6 augustus 2010
  35. 35. Avatars WebSpeaking vrijdag 6 augustus 2010
  36. 36. Chat bots WebSpeaking vrijdag 6 augustus 2010
  37. 37. VOIP WebSpeaking vrijdag 6 augustus 2010
  38. 38. etcetera... WebSpeaking vrijdag 6 augustus 2010
  39. 39. What is Information Ergonomics? WebSpeaking vrijdag 6 augustus 2010
  40. 40. Wiki: WebSpeaking vrijdag 6 augustus 2010
  41. 41. WebSpeaking vrijdag 6 augustus 2010
  42. 42. Ergonomics is concerned with the ‘fit’ between people and their technological tools and environments. It takes account of the user's capabilities and limitations in seeking to ensure that tasks, equipment, information and the environment suit each user. WebSpeaking vrijdag 6 augustus 2010
  43. 43. Summarized Safety Health Comfort To function effectively WebSpeaking vrijdag 6 augustus 2010
  44. 44. Let’s put this into a diagram WebSpeaking vrijdag 6 augustus 2010
  45. 45. Visability Audibility Information Navigability Compactability Ergonomics Trustability Welcomeability WebSpeaking vrijdag 6 augustus 2010
  46. 46. Audibility  Avatars  Text to Speech  Chat / VOIP  Music? WebSpeaking vrijdag 6 augustus 2010
  47. 47. Visability  Font  Color  Design  Symbs  Gestures  Video  Animation  Avatars WebSpeaking vrijdag 6 augustus 2010
  48. 48. Navigability WebSpeaking vrijdag 6 augustus 2010
  49. 49. Navigability  Three Clicks to destination WebSpeaking vrijdag 6 augustus 2010
  50. 50. Navigability  Three Clicks to destination  Uniformity of design WebSpeaking vrijdag 6 augustus 2010
  51. 51. Navigability  Three Clicks to destination  Uniformity of design  Breadcrumbs WebSpeaking vrijdag 6 augustus 2010
  52. 52. Navigability  Three Clicks to destination  Uniformity of design  Breadcrumbs  Effective Search engine WebSpeaking vrijdag 6 augustus 2010
  53. 53. Navigability  Three Clicks to destination  Uniformity of design  Breadcrumbs  Effective Search engine  Channelize Channels - Phone - E-mail - Chat - Print - Post (paper mail).. remember...? WebSpeaking vrijdag 6 augustus 2010
  54. 54. Compactability  Clear overview … Small website for big company  Relevant information …. Mission statement…?  Recent Information WebSpeaking Clockwork vrijdag 6 augustus 2010
  55. 55. Trustability  Reliability  Safety  Recognizable  Clearness of - Payment structure - Additional costs  NO SURPRISES!! WebSpeaking vrijdag 6 augustus 2010
  56. 56. Can somebody help me!?! ... hello...? Anybody there.....? I’m a customer... Please? WebSpeaking vrijdag 6 augustus 2010
  57. 57. Welcomeability Eronomics = “Comfort” = Service WebSpeaking vrijdag 6 augustus 2010
  58. 58. Welcomeability  am I in the right place here?  drowned by commercials  Death by text  Do they want me to be here?  ... they leave shop half way? WebSpeaking vrijdag 6 augustus 2010
  59. 59. Absorbability  Maximize information transfer  Does the information get stuck between the ears? WebSpeaking vrijdag 6 augustus 2010
  60. 60. ... common mistake... WebSpeaking vrijdag 6 augustus 2010
  61. 61. vrijdag 6 augustus 2010
  62. 62. Lean backward experience vrijdag 6 augustus 2010
  63. 63. Lean backward experience Is not a vrijdag 6 augustus 2010
  64. 64. Lean backward experience Is not a Lean forward experience vrijdag 6 augustus 2010
  65. 65. Questions? www.WebSpeaking.nl vrijdag 6 augustus 2010

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