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MGMA 2013 State Leaders Conference

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  • 1. Where leadershipreaches new heights MGMA 2013 State Leaders Conference Feb. 8-9, 2013 Renaissance Denver Hotel
  • 2. General information Who should attend Network with your peers — Get hands-on advice and practical solutions that only your colleagues in This conference is designed for officers and paid other state and local MGMA chapters can provide. staff of MGMA state and local affiliates. We You’ll have plenty of opportunities to catch up encourage attendees to participate in the sessions with old friends and connect with new ones. that will most benefit them and their state associations. We also welcome members who are Conference site not currently involved in state leadership but are interested in pursuing such service. Set against the stunning backdrop of the Rocky Mountains, the Renaissance Denver Hotel is Why you should attend conveniently located midway between Denver International Airport and downtown Denver. Whether you are a current state or local MGMA board member, officer, staff contact or aspiring Centered in the Stapleton redevelopment area, the state leader, the MGMA 2013 State Leaders largest urban redevelopment project in the world, Conference offers the education, inspiration and the hotel is near many attractions, including valuable insight you need to be a successful leader. the new Shops at Northfield and Dick’s Sporting Goods Park, home of the Colorado Rapids Major Learn from your peers — Share experiences, get League Soccer team. practical tools and gain information. Whatever issues your organization faces — from Continuing education credit ACMPE: 15.5 planning educational programs and building Clock hours: 15.5 vendor relationships to developing leadership skills — you’ll return from the MGMA 2013 State Leaders Conference with the knowledge and skills to tackle your challenges. Planning committee Many thanks to our planning committee: James Barrett, MS, FACMPE Chair, Section Council Steering Committee Irv Barnett, MBA Chair, Western Section Leadership Team Mona Reimers, FACMPE, CPC Chair, Midwest Section Leadership Team Don Fisher Chair, Southern Section Leadership Team Bruce Armstrong, MHA, MBA, CMPE Chair, Eastern Section Leadership Team2 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 3. Schedule at a glance Thursday, Feb. 7 for Powerful Working Relationships 2:00-6:00 pm Registration open 3:45-4:00 pm Networking break with Noon-3:00 pm Section Leadership Team exhibitors meetings (by invitation only) 4:00-5:00 pm Concurrent sessions: 200 series 3:15-5:15 pm Section Council (by invitation only) 5:00-6:00 pm Networking reception 5:30-7:00 pm ACMPE Advancement Committee meeting Saturday, Feb. 9 (by invitation only) 6:00-8:00 am Breakfast at Vivace!, the hotel restaurant Friday, Feb. 8 (included in room rate) 6:00-8:00 am Breakfast at Vivace!, the 7:30 am-3:45 pm Registration open hotel restaurant 8:00-9:15 am General session: (included in room rate) Washington Update 7:00 am-5:00 pm Registration open 9:15-9:45 am Networking break with 7:30-8:45 am State staff meeting exhibitors 8:00-8:45 am First-time attendee orientation/ 9:45-10:45 am Concurrent sessions: state leader refresher 300 series 8:50-9:50 am General session: 9:45 am-12:30 pm Extended session: Council of State Leaders What Board Members Need to (COSL) Know About Their Fiduciary Responsibility 9:50-10:00 am Stretch break (includes a 30-minute break) 10:00 am-noon Individual COSL meetings 10:45-11:15 am Networking break with (by section) exhibitors 12:05-1:05 pm Keynote session with lunch: 11:15 am-12:30 pm Concurrent sessions: MGMA-ACMPE Update 400 series 1:05-1:15 pm Stretch break 12:30-1:30 pm Networking luncheon 1:15-2:15 pm Concurrent sessions: 1:30-2:00 pm Speaker showcase 3: How 100 series Healthy are Your HR Practices? 2:15-2:45 pm Networking break with 2:00-2:30 pm Speaker showcase 4: Full-Throttle exhibitors Productivity and Laser Focus 2:45-3:15 pm Speaker showcase 1: Through Team Optimization The Value of Social Media for 2:30-2:45 pm Networking break Healthcare Organizations 2:45-3:45 pm Best Practice Round Tables: 3:15-3:45 pm Speaker showcase 2: 500 series How to Say Anything to Anyone: Setting Expectations3 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 4. Conference schedule Thursday, Feb. 7 8:00-8:45 am First-time attendee orientation/state 2:00-6:00 pm leader refresher Registration open Allison Whitehurst, MBA, senior manager, member engagement, MGMA-ACMPE, Englewood, Colo. Noon-3:00 pm Do you ever wonder what the relationship between Section Leadership Team meetings MGMA-ACMPE and the state MGMA affiliates (by invitation only) entails? This session will give an overview of MGMA-ACMPE and help orient state leaders and 3:15-5:15 pm staff to the relationship between the national Association and the states. Section Council (by invitation only) This session will provide you with the knowledge to: • Describe the relationship between MGMA- 5:30-7:00 pm ACMPE and MGMA state affiliates ACMPE Advancement Committee meeting • List three benefits of affiliation (by invitation only) 8:50-9:50 am Friday, Feb. 8 General session: Council of State Leaders (COSL) William Henderson, FACMPE, administrator, The Neurology 6:00-8:00 am Group, Albany, N.Y., co-chair, MGMA-ACMPE Board of Breakfast at Vivace!, the hotel restaurant Directors; and David Taylor, FACMPE, FACHE, vice president, (included in room rate) Cox Health, Springfield, Mo., co-chair, MGMA-ACMPE Board of Directors 7:00 am-5:00 pm During this session, the MGMA-ACMPE Board Registration open co-chairs will review the new MGMA-ACMPE strategic plan. There will be time for questions and 7:30-8:45 am answers at the end of the session. State staff meeting Kristen Fleming, executive director, Colorado MGMA, 9:50-10:00 am Birmingham, Ala., and Buffy Maron-Gray, member Stretch break engagement specialist, MGMA-ACMPE, Englewood, Colo. This session is always valued whether you are 10:00 am-noon a new or seasoned state staff contact. Join your Individual COSL meetings fellow state staffers to discuss issues unique to your (by section) role and take the opportunity to chat with MGMA- ACMPE staff regarding tips, tools and information Each section will meet individually with its to help support your state organization. state leaders and staff. All participants (state and national) will attend their respective section This session will provide you with the knowledge to: meeting. • List two items that MGMA-ACMPE provides to state affiliates • Discover tools to better navigate that partnership4 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 5. Conference schedule Friday, Feb. 8 (cont.) 102. Success through Collaboration – Establishing the Value Proposition for 12:05-1:05 pm Attendees and Business Partners Keynote session with lunch: Jim Bettendorf, director of compliance and business MGMA-ACMPE Update development, Gateway EDI, St. Louis; Mike Combo, CPA, shareholder, Anderson Zurmuehlen, Missoula, Mont.; Susan Turney, MD, MS, FACMPE, FACP, president and chief Cathy Molchan, practice administrator, American Health executive officer, MGMA-ACMPE, Englewood, Colo. Network of Indiana, Carmel; and Natalie Cizek, director Get an update on association business trends from of practice operations, Langhorne Physicians Services, the MGMA-ACMPE president and chief executive Kempton, Penn. officer. During this presentation, you will discover The return on investment (ROI) that business the trends, challenges and opportunities affecting partners receive from participating in a conference our associations in the coming year. should exceed our “ABC” expectations of conducting any tradeshow – Access to prospects, 1:05-1:15 pm Branding, Client relations – and should extend Stretch break to “DEF:” Definition of solutions, Education, Features and benefits. During this session, you 1:15-2:15 pm will hear about real-life experiences from four panel members and walk away with new ideas to Concurrent sessions: 100 series implement at your conference. 101. New Board Member/Leader Orientation This session will provide you with the knowledge to: Laura Sanborn, MSA, FACMPE, administrator, Wake Forest Baptist Health, Winston-Salem, N.C.; and Ann Vaughn, MSW, • Describe the ROI of participating in conferences chief strategy officer, MGMA-ACMPE, Englewood, Colo. for both business partners and conference attendees Does it take your new board members a year or • List two areas in which you can improve your longer to really understand their role? Orienting relationships with business partners volunteers is key to board members’ success during their tenure. This session will highlight the importance of board orientation, training and development and will share a working model with participants. This session will provide you with the knowledge to: • Describe the key ingredients of a board orientation and training program • Share one assessment model to identify board development opportunities • Identify potential tools and resources to support board orientation, training and development5 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 6. Conference schedule Friday, Feb. 8 (cont.) 2:45-3:15 pm 103. Leader Orientation and Transition 101 – Speaker showcase 1: The Value of Social What Have I Gotten Myself Into? Media for Healthcare Organizations Business Operations Stephen A. Dickens, JD, FACMPE, risk management specialist, State Volunteer Mutual Insurance Company, Jamie Verkamp, managing partner, eMerge, Brentwood, Tenn., and vice chair, MGMA-ACMPE Board of Kansas City, Mo. Directors With escalating use of social media by hospitals Congratulations! Your peers have recognized you and clinics, discussions surrounding the value of as a leader. They trust you and have elevated you social media in healthcare and how to properly to lead their merry little band. Or, no one else and effectively engage with patients online wanted the job and you got stuck with it. Either continue to mount. Join Jamie Verkamp, an early way, you have an opportunity to work with adopter of social media and nationally recognized your colleagues to enhance their professional healthcare marketing advisor, as she discusses not development and create networking opportunities. only the value to your practice in utilizing social If you are lucky, you followed a great leader who media tools to interact with current and potential laid it all out for you. In that case, you want to patients, but how involving your physicians in the keep the momentum going and pass it on. If you process can enhance your efforts. By engaging your are not so lucky, you are scrambling to know physicians in the process of developing content where to begin. Whichever situation applies to and sharing in the online conversations, you can you, this exciting session will put you on the road maximize your organization’s social media strategy to success. and ultimately its return on investment. This session will provide you with the knowledge to: This session will provide you with the knowledge to: • Identify the elements of a successful officer • Discuss the return on investment of a social orientation and transition media strategy that includes physician participation • Describe legal requirements including the affiliation agreement, logo usage, incorporation, • Effectively communicate with your physicians insurance and tax status about their role in fostering loyal, powerful physician/patient relationships through social • Identify the necessary components of the Local media Chapter Leaders Resource Manual • Describe how to remain HIPAA compliant and 104: State ACMPE Forum Representatives maintain patient privacy while engaging in Round Table online conversations Facilitator: Venus Biskis, MBA, FACMPE, regional group practice director, Community Physician Network, Indianapolis, Ind. Strengthen your relationship with your MGMA state association, promote ACMPE effectively and serve your state members by coming prepared to share ideas with other Forum representatives. 2:15-2:45 pm Networking break with exhibitors6 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 7. Conference schedule Friday, Feb. 8 (cont.) 3:45-4:00 pm Networking break with exhibitors 3:15-3:45 pm Speaker showcase 2: How to Say Anything to 4:00-5:00 pm Anyone: Setting Expectations for Powerful Working Relationships Concurrent sessions: 200 series Leadership 201: Why People Do What They Do Shari Harley, MA, principal, The Harley Group Leadership International, Denver Tracy Spears, regional vice president, Transworld Systems, Tulsa, Okla. You have a request for one of your doctors, but you don’t know how to ask, so you don’t. You Tracy Spears presents a fun and interactive have some feedback for a nurse, but you don’t program identifying the different personality know what to say, so you don’t say anything. temperaments through the easy and memorable One of your colleagues isn’t pulling her weight. language of color. The session will also introduce It’s impacting you, but you don’t say anything. interactive styles that provide an understanding Speaking up when we are frustrated is hard and, of individual needs, strengths and motivators and as a result, most of us don’t. Instead, we either identify communication skills that will enhance tell other people (also known as gossip) or we all relationships. For managers and leaders the say nothing, and relationships become strained. program creates a new awareness that benefits Instead, you can say anything to anyone and make team building and the placement of employees for it easy. You just need to lay the ground work to do greater productivity. so, and most of us don’t. This session will provide you with the knowledge to: This session will provide you with the knowledge to: • Create better communications by understanding • Describe how to build trust throughout your personality temperaments office, making it easier to say hard things • Build effective teamwork by understanding each • Find out what coworkers need from you so you temperament’s strengths and motivators don’t have to guess • Identify temperament styles for greater • Tell others what you need, making it more likely workplace harmony and productivity that your needs are met7 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 8. Conference schedule Friday, Feb. 8 (cont.) 204: Media Overload! Working with Press and Social Platforms to Increase Your 202: Where Did My Members Go? Get More Chapter’s Visibility Members. Keep More Members. Business Operations Leadership Liz Johnson, director, media relations, and Liz Boten, social Shari Harley, MA, principal, The Harley Group media representative, both of MGMA-ACMPE, Englewood, International, Denver Colo. Members provide us with clear feedback: They As an MGMA state chapter leader, you are hard join or they don’t; they renew their membership at work recruiting and engaging members and or they don’t; they get involved or they don’t. striving to increase your organization’s visibility. Unfortunately, when members are dissatisfied, Consider media relations and social media as they don’t tell us – instead, they vote with their inexpensive and highly customizable tools feet. Members leave, and we never know why. Get in your toolbox. Some chapters may already to the heart of what your members need and why have developed relationships with local and they hire or fire you. national media members while others may have This session will provide you with the knowledge to: dipped their toes in the social media world. This interactive session will explain how MGMA- • Stop the revolving door of member turnover and ACMPE interacts with media members and will never be “fired” by a member highlight the Association’s social media efforts. • Increase member loyalty, referrals and We’ll also share advice on how to go about getting commitment started with these efforts in your chapter and fine • Take control of your organization’s reputation to tuning your future efforts. get and keep more members This session will provide you with the knowledge to: 203: Education Programming Basics • Discover how MGMA-ACMPE works with local Laura Palmer, FACMPE, senior industry analyst, and and national trade and consumer press members Betsy Holt, MSS, senior manager, both of Innovation and to raise awareness about the Association Product Design, MGMA-ACMPE, Englewood, Colo. • Explore how MGMA-ACMPE engages with audiences on social media channels, including Ensuring that your educational programming Twitter, Facebook and LinkedIn not only meets the needs of your members but also excites and delights them is a challenge that • Discuss best practices in working and building we all face. In this session, we’ll discuss some of relationships with media members and using the foundational aspects that can help you excel social media to help spread your messages in meeting the challenge. Topics will include needs analysis, audience analysis, budgeting and 5:00-6:00 pm return-on-investment considerations, content Networking reception development, interactivity options, takeaways, and levels and prerequisite considerations.  This is a great opportunity to visit with state leadership, staff, newcomers and veterans. Join us This session will provide you with the knowledge to: before heading out for the evening. • Plan a compelling program that your target audience will attend and appreciate • Execute a simple needs analysis for your target audience • Develop content that delivers on its marketed promise8 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 9. Conference schedule Saturday, Feb. 9 9:15-9:45 am Networking break with exhibitors 6:00-8:00 am Breakfast at Vivace!, the hotel restaurant 9:45-10:45 am (included in room rate) Concurrent sessions: 300 series 7:30 am-3:45 pm 301. Memberships for Hospital and Health Systems Registration open Vincent Lynn, account manager, health system relations, MGMA-ACMPE, Englewood, Colo.; and Yevonne Childers, 8:00-9:15 am MBA, FACMPE, administrator, Lee Davis Medical Center, General session: Washington Update Mechanicsville, Penn. Risk Management With the trend toward hospitals and health Jennifer Martin and Jeb Shepard, government affairs systems merging with and purchasing medical representatives, both of the MGMA Government Affairs practices, associations must consider membership Department, Washington D.C. models for larger group members. This session will explore MGMA-ACMPE’s recent process of During an era of rapid change in the healthcare investigating membership options for large groups industry, medical practices often receive late and systems. Attendees will also hear a case study and contradictory information on the actions of from Virginia MGMA regarding its large-group Congress and federal administrative agencies. This membership category. update provides critical information on legislative proposals under consideration in Washington This session will provide you with the knowledge to: and timely regulatory issues, including recent • List considerations to investigate prior to adding Medicare policy changes affecting reimbursement a large-system membership category in 2013. Other highlights include MGMA-ACMPE’s advocacy objectives, the important grassroots role • Describe the process of creating a business plan members and states play in achieving advocacy to add a new membership category success, and resources available to help group • Evaluate success and make necessary adjustments practices successfully navigate numerous changes as you go and federal initiatives. This session will provide you with the knowledge to: • Discuss proposed regulatory and legislative changes affecting medical groups • Identify recent changes in Medicare reimbursement and program policies • List ways you can effectively participate in advocacy efforts and the resources available to assist group practices9 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 10. Conference schedule Saturday, Feb. 9 (cont.) 303. State Staff Meeting — Social Media Strategy: Now What? 302. Innovative Solutions to Enhance Advocacy Jessica McDonald, MA, director, Social Chocolate, Denver Allison Brennan, MS, senior advocacy advisor, MGMA Facebook, Twitter, LinkedIn, Instagram, Pinterest, Government Affairs Department, Washington D.C. YouTube … it’s enough to give anyone a State MGMA organizations vary considerably in headache. Are you wondering which services best their governance structure and their approach suit your needs? Do you want to know how to to advocacy. This session showcases what states develop a social media strategy that will engage are doing, or are considering doing, to leverage your audience? Learn how to craft effective existing staff and volunteers to boost advocacy strategies and identify the dos and don’ts of efforts. We will review the results of a survey of social media engagement. We’ll look at research state MGMA organizations to understand these on user behavior and perceptions, as well as case trends. Additionally, we will discuss the pros studies of successful (and not-so-successful) social and cons of the different governance structures media campaigns, and you’ll come away with an and utilization of outside resources as well as the understanding not only of the different platforms benefits and challenges for states implementing but also how to make sure the right people are these changes. getting the right message. This session will provide you with the knowledge to: This session will provide you with the knowledge to: • Describe state MGMA chapters’ innovative • Create effective strategies for social media advocacy solutions engagement • Explain the pros and cons of various advocacy • Discuss different social media platforms approaches • Identify your social media audience • Discuss state MGMA chapters’ governance best practices and trends10 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 11. Conference schedule Saturday, Feb. 9 (cont.) 11:15 am-12:30 pm Concurrent sessions: 400 series 9:45 am-12:30 pm 401. MGMA-ACMPE speaker showcase Extended session: What Board Members Todd Evenson, MBA, director, data solutions, all of MGMA- Need to Know About Their Fiduciary ACMPE, Englewood, Colo. Responsibility Financial Management Are you thinking of inviting an MGMA-ACMPE staff member to speak at your next conference Ryan Sells, CPA, partner, EKSH, Denver and looking for a menu of topics? In this session, So you’ve made it onto the board, but what three MGMA-ACMPE subject matter experts does the job entail? This session will teach board will present topics that you can address in your members to exercise their duty with confidence. state conference. Topics will include a case study Sells will discuss board members’ responsibilities, on physician compensation, transforming your the importance of board members’ role to their practice for success in a future of health reform respective organization, and best practices for fiscal and new payment methods and engaging future and operational oversight. leaders and growing staff. This session will provide you with the knowledge to: This session will provide you with the knowledge to: • Describe board members’ key fiduciary • Discover new speakers and topics you can utilize responsibilities at your state conference • List best practices of fiscal and operational 402. Cultivating a Successful Legislative oversight within your state association Liaison Jennifer Martin, government affairs representative, Please note: A 30-minute break will take place at MGMA Government Affairs Department, Washington, D.C. 10:45 am. Having an engaged advocate can help you shape 10:45-11:15 am policies, change awareness about an issue, and advance your industry’s mission. A great way Networking break with exhibitors to advance both state and national advocacy priorities is an effective state legislative liaison. This session will detail innovative ways to cultivate a successful state legislative liaison role within your organization. Whether you are a state leader or a state legislative liaison yourself, this interactive session will provide you with valuable information and an opportunity to discuss strategies with other state leaders and the MGMA Government Affairs staff. This session will provide you with the knowledge to: • Describe successful state legislative liaisons’ best practices • Identify tools and resources available for training a state legislative liaison • Discuss the role of the state legislative liaison and the benefits of cultivating such a position for both state and national associations11 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 12. Conference schedule Saturday, Feb. 9 (cont.) 12:30-1:30 pm 403. How to Partner with your ACMPE State Networking luncheon Forum Representative to Add Value to Your State Organization 1:30-2:00 pm ACMPE Section Forum Coordinators Speaker showcase 3: How Healthy are Your HR Practices? What is the benefit of promoting professional Human Resources certification to your state members? Participation in the American College of Medical Practice R. Eddie Wayland, JD, partner, King & Ballow Law Offices, Nashville, Tenn. Executives (ACMPE), MGMA-ACMPE’s standard- setting and certification division, is the best way Each year medical groups and healthcare to demonstrate leadership and competence in companies spend millions in avoidable costs medical practice management. This session is due to employment-related legal problems. This designed for state leaders seeking to best utilize fast-paced session will address recent need-to- their state Forum representatives to provide state know legal developments and outline practical members the opportunity to pursue ACMPE approaches to minimize employment law risks. certification and Fellowship. Current state Forum Wayland will lead this discussion of critical, representatives are also encouraged to attend to cutting-edge measures you need to know to help share successful activities. manage your group’s human resource (HR) risks. Through a combination of case studies, role This session will provide you with the knowledge to: playing, and questions-and-answer periods, this • Incorporate ideas from other state associations to interactive presentation will review and analyze encourage your members to pursue the benefits recent cases and developments to provide lessons of ACMPE board certification and Fellowship for future guidance. 404. State Staff Round Table* This session will provide you with the knowledge to: Melissa O. Wilson, executive director, Kentucky MGMA • Identify crucial HR and employment law and Tennessee MGMA, Brentwood, Tenn.; and Peter developments Constantinou, MBA, president, Association Matters, Inc., a division of Company Matters, Inc., Hunt Valley, Md. • Describe how difficult HR issues arise and how to recognize important warning signs that foretell During this interactive session, discussions will potentially serious employment issues revolve around relationships between state staff • Employ practical approaches to protecting your and board members, common issues facing MGMA practice group and reducing risks state associations and the sharing of ideas and best practices. This session will provide you with the knowledge to: • Summarize key solutions used by other state staff contacts • List new strategies to address issues in your state association • Identify colleagues you can contact after the session for continued problem solving and support * his session is meant for state staff and national T liaisons.12 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 13. Saturday, Feb. 9 (cont.) 2:45-3:45 pm Best Practice Round Tables: 2:00-2:30 pm 500 series Speaker showcase 4: Full-Throttle 501. Round Table for Presidents Productivity and Laser Focus Through Team Optimization 502. Round Table for President-Elects Leadership 503. Round Table for Other State Board Kelli Vrla, CSP, author, solutions finder, and employee Officers engagement specialist, KSV Enterprises, Inc., Boulder, Colo. 504. Round Table for Local Affiliates and Regional Officers Your people are — by far — your most valuable assets. Learn how to boost team synergy and thus Each year we hear that state leaders want to your organization’s performance. As the saying network across all four sections, so we’ve listened! goes, there’s no “I” in team; to effectively produce Join your colleagues for an interactive peer- and thrive in today’s diverse work environment, learning session that will give you the opportunity all hands must think and act like a team. Each to discuss current topics, trends and challenges player must assume personal accountability for important to state and local leaders. Come team successes and challenges, with every member prepared with questions and concerns regarding not only working toward common goals, but also key state issues. owning them. These sessions will provide you with the knowledge to: This session will provide you with the knowledge to: • Summarize key solutions taken by other state • Build a team-player mindset, gaining team leaders members’ support and cooperation • List new strategies to address significant issues in • Work through team tensions to improve team your state association meetings’ return on investment • Identify other state leaders to contact after the • Fuse individual talent within the team structure conference to continue problem solving and motivate each individual 2:30-2:45 pm Networking break13 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 14. General information Hotel information Transportation Renaissance Denver Hotel MGMA-ACMPE recommends flying into Denver 3801 Quebec St. International Airport (DIA). DIA is located Denver, CO 80207 approximately 17 miles from the hotel; it takes 303.399.7500 20 to 30 minutes to travel between the two www.renaissancedenver.com destinations, depending on traffic levels. Reservations Airport code: DEN 800.468.3571 Complimentary transportation is available to and from DIA and is provided by the Denver www.mgma.com/SLC-Hotel Renaissance Hotel. Airport pick-up is on baggage Guest rooms are $109 per night for single or claim level 5 on the west side of the terminal, double occupancy plus 14.85% state and local between doors 506 and 508, or on the east side taxes per night (subject to change). Additional between doors 509 and 511. Shuttles run every charges apply per night for additional individuals 30 minutes. Be sure to schedule your shuttle in the room. time back to the airport at the hotel in advance, not that morning, as space is limited. For more Reserve your hotel room early! information, please visit mgma.com/SLC2013. MGMA-ACMPE has reserved a block of rooms until Conference attendance reimbursement Monday, Jan. 21, 2013. After this date, reservations MGMA-ACMPE will waive the non-transferable at the group rate will be accepted on a space- conference registration fee for one state board available basis only. Rooms are available on a member, one state staff member, one state first-come first-served basis; if the room block fills legislative liaison and one ACMPE Forum prior to the cut-off date, MGMA-ACMPE may not representative. In addition, MGMA-ACMPE will be able to procure more rooms at the group rate. reimburse each state up to $250 per person for the Please call the hotel directly for reservations at expenses of one board member, one legislative 800.468.3571 and identify yourself as an attendee liaison and one ACMPE Forum representative. of the MGMA 2013 State Leaders Conference to receive the discounted group rate. Or, book Cancellation policy your reservations online using the group code All registration cancellations must be received in “mgmmgma” at www.renaissancedenver.com. All writing to the MGMA-ACMPE Service Center, 104 reservations must be accompanied by a first-night Inverness Terrace East, Englewood, CO 80112, or room deposit, guaranteed with a major credit card. faxed to 303.784.6110 no later than Monday, Feb. 4, 2013, and are subject to a $100 processing Any reservation canceled after 6:00 pm the day of fee. No credit or partial or full refund will your arrival date will be charged for one night’s be made for failure to attend after this date. room and tax. Early and late check-ins may be Cancellations by telephone will not be accepted. charged an additional fee. If for any reason MGMA-ACMPE must cancel one Check in: 3:00 pm Check out: 11:00 am of its programs or turn you away due to limited attendance, your registration fee will be refunded in full. However, you are responsible for your own airline and hotel reservations. MGMA-ACMPE cannot be held accountable for any cancellation charges caused by program cancellation or attendance limitations.14 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 15. General information Please call the MGMA-ACMPE Service Center Faculty toll-free at 877.275.6462, ext. 1888, if you must MGMA-AMCPE reserves the right to change faculty send someone in your place or learn more about or modify conference content. administrative policies such as complaint or refund procedures. If the new attendee has a Altitude sickness different MGMA-ACMPE membership status, the Altitude sickness occasionally impacts attendees registration fee will be adjusted accordingly. traveling to Denver. Symptoms may include throbbing headache, lack of appetite, nausea, Conference materials dizziness and fatigue. In many instances, All the materials you need to make the most of symptoms don’t appear until you have been at your conference experience will be available online altitude for a day or more. starting in January 2013, at mgma.com/slc2013. You will have access to speaker presentations, the When arriving in Denver, it is recommended that attendee roster and more. This site gives you access you avoid alcohol, large meals and intense activity. to the most up-to-date information and enables Be sure to drink plenty of liquids; a diet high in you to download session presentations before carbohydrates such as bread, cereals and pastas has you arrive in Denver or while on site. You can also been known to help. If you are experiencing even bring your laptop or tablet to take advantage altitude-sickness symptoms, an over-the-counter of the wireless Internet access available in the pain reliever may provide some relief. Please meeting rooms to access the presentations and contact a doctor if your symptoms become severe. reduce the amount of printed material you have to Note to those with special needs haul around. We wish to take steps to ensure that no individual Dress with a disability is excluded, denied services, Business casual attire is appropriate for all segregated or otherwise treated differently than conference functions, including the receptions. other individuals because of the absence of Weather in February can be cold and hotel auxiliary aids or services. If you need any auxiliary meeting rooms cool. Dressing in layers is best aids or services identified in the Americans with for maximum comfort and varying room Disabilities Act, call the MGMA-ACMPE Service temperatures. Center toll-free at 877.275.6462, ext. 1888, before your arrival or email meetings@mgma.com.15 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 16. Dietary restrictions Continuing education credit MGMA-ACMPE plans a variety of meal functions ACMPE credit throughout the program for all participants The American College of Medical Practice to enjoy. If you have a dietary restriction that Executives (ACMPE), the standard-setting and will impact your ability to participate in group certification division of MGMA-ACMPE, promotes meal functions while at the Renaissance Denver the professional growth of leaders. By developing Hotel, please contact the MGMA Meetings and the Body of Knowledge for Medical Practice Conferences Department at meetings@mgma.com Management, ACMPE provides central framework prior to your arrival. Please include the program for Association resources. This program is approved name in your message. We appreciate advance to receive a maximum of 15.5 credit hours as notice. assigned by the ACMPE. Photo consent Certificate of attendance During the MGMA 2013 State Leaders Conference, MGMA-ACMPE will provide a certificate of MGMA-ACMPE representatives may take attendance to all attendees wishing to obtain photographs or video recordings of attendees. continuing education units (CEU) credits; these MGMA-ACMPE may use these materials for CEU credits are based on actual clock hours its editorial or marketing purposes. Attendees earned. Attendees can submit this certificate acknowledge that their image, likeness or voice to their individual accrediting bodies after the may appear in these materials. By attending the conference; it is at the individual accrediting MGMA 2013 State Leaders Conference, attendees bodies’ discretion as to whether the CEUs earned consent to the use of their image, likeness or will be accepted or not. A maximum of 15.5 credit voice for MGMA-ACMPE’s editorial or marketing hours are available for this conference. purposes in connection with any materials in which attendees appear.16 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.
  • 17. Registration form MGMA 2013 State Leaders Conference (LDCNF13) Feb. 8-9 Please make copies of this form if more than one person registers. ❏ Check here if this is a new address MGMA-ACMPE ID:______________________________________________ ❏ heck here if you only belong to your C local/state association First name:_______________________________________________ Last name:___________________________________ Title:_____________________________________ Preferred name on badge:____________________________________ Organization:_____________________________ Address:____________________________________________________ City:___________________________________________________ State:_____________ ZIP:________________________ Phone:_________________________ Fax:______________________ Email:_____________________________________ ADA or special requirements: Please call the MGMA-ACMPE Service Center toll-free at 877.275.6462, ext. 1888 or email meetings@mgma.com at least three weeks prior to your arrival if you have a special need and require accommodation to participate in this activity. Registration fees Total Due GMA state officer M $219 MGMA state staff $219 ACMPE state Forum representative $0 MGMA state legislative liaisons $0 • f your registration is waived, please note “waived” on the registration form. I TOTAL DUE FOR For details regarding reimbursement please visit mgma.com/slc2013. REGISTRATION: $ • Each state is eligible for three complimentary registrations, which can cover board members, ACMPE Forum representatives, legislative liaisons and state staff members. MGMA-ACMPE will issue an invoice for any additional registrations. Method of payment (payment must accompany registration): ❏ Check enclosed ❏ Charge my credit card ❏ VISA ❏ MasterCard ❏ American Express Card no.: _________________________________________________________ Expiration date: Cardholder’s name:____________________________________________________________________________________________ Cardholder’s signature:_________________________________________ Date:_________________________________________ Mail the program registration form(s) with your check, made payable to MGMA, to the following lockbox address: MGMA-ACMPE P.O. Box 17603 Denver, CO 80217-0603 Register by phone toll-free 877.275.6462, ext. 1888, fax 303.784.6110 or visit mgma.com/SLC2013.17 :: Register at mgma.com/SLC2013 or phone toll-free 877.275.6462, ext. 1888.

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