Hospitality Performance Network Your One-Stop Meeting Solution Source

HPN Overview Who are we? Introduction to Hospitality Performance Network Value of Partnering Value Proposition The HPN Process Client & Vendor Partnerships Pre-Event Planning Services Hotel Site Selection Contract Negotiation On-Site Staffing & Management Registration & Database Management Event Marketing Services Ground Transportation & Destination Management Team Building Keynote Speakers & Event Personalities Additional Services General Session & Production Services Audio Visual Support & Breakout Coordination Theme Parties Discovery Process Question & Answers Sample Budget

Who are we?

Introduction to Hospitality Performance Network

Value of Partnering

Value Proposition

The HPN Process

Client & Vendor Partnerships

Pre-Event Planning Services

Hotel Site Selection

Contract Negotiation

On-Site Staffing & Management

Registration & Database Management

Event Marketing Services

Ground Transportation & Destination Management

Team Building

Keynote Speakers & Event Personalities

Additional Services

General Session & Production Services

Audio Visual Support & Breakout Coordination

Theme Parties

Discovery Process

Question & Answers

Sample Budget

Who are we? HPN is an innovative full service meeting and event management company comprised of a team of seasoned hospitality industry professionals, each boasting 15-20 years of experience. The principals of the Hospitality Performance Network possess a broad base of knowledge including operations, legal and finance, conference services, and sales and marketing. These areas of expertise, coupled with an “ownership” mentality, help position our organization as an industry leader in overall meeting value enhancement. Unlike most companies offering services similar to HPN, we offer a more consultative approach to doing business, with Service and Value being the top priorities. We take our knowledge and carefully chosen vendor relationships and utilize them to maximize your overall meeting “Experience”. Our unique approach of utilizing “open book” management of meetings and events separates our company from the rest of the industry .

HPN is an innovative full service meeting and event management company comprised of a team of seasoned hospitality industry professionals, each boasting 15-20 years of experience.

The principals of the Hospitality Performance Network possess a broad base of knowledge including operations, legal and finance, conference services, and sales and marketing. These areas of expertise, coupled with an “ownership” mentality, help position our organization as an industry leader in overall meeting value enhancement.

Unlike most companies offering services similar to HPN, we offer a more consultative approach to doing business, with Service and Value being the top priorities. We take our knowledge and carefully chosen vendor relationships and utilize them to maximize your overall meeting “Experience”. Our unique approach of utilizing “open book” management of meetings and events separates our company from the rest of the industry .

The HPN Process Research Your Company & Product Your Customers & Competitors Business Goals & Objectives Understanding Past Events & Meetings

Research

Your Company & Product

Your Customers & Competitors

Business Goals & Objectives

Understanding Past Events & Meetings

The HPN Process Design Work Closely with your In-House Team Staging & Signage that creates one cohesive message A well thought-out Program Plan An Event Outline & Budget

Design

Work Closely with your In-House Team

Staging & Signage that creates one cohesive message

A well thought-out Program Plan

An Event Outline & Budget

The HPN Process Present Creative Concepts & Design Full Budget Review Cost Saving Strategies

Present

Creative Concepts & Design

Full Budget Review

Cost Saving Strategies

The HPN Process Organize Various Timelines and Critical Meeting Deadline Confirm Logistics Plan and Manage Vendors Weekly Meetings and Reports as designated Professionally Manage all Budgets

Organize

Various Timelines and Critical Meeting Deadline

Confirm Logistics Plan and Manage Vendors

Weekly Meetings and Reports as designated

Professionally Manage all Budgets

The HPN Process Execute On Time and On Budget Seamless Event Execution Full On-Site Management World Class Customer Service

Execute

On Time and On Budget

Seamless Event Execution

Full On-Site Management

World Class Customer Service

Client & Vendor Partnerships … A few of our satisfied customers

… A few of our satisfied customers

Client & Vendor Partnerships … A few of our Valued Partners

… A few of our Valued Partners

Site Selection HPN uses its purchasing power to offer you the following volume discounts in order to provide the most effective leverage for your meeting budgets: 4 th largest placement volume from our inception three years ago, placing over 800,000 rooms all over the world annually. Over $60 million annually in meeting contracts globally. No cost to you for site selection and contract negotiations with hotels Extensive knowledge of hotels and resorts ensuring the best available rate

HPN uses its purchasing power to offer you the following volume discounts in order to provide the most effective leverage for your meeting budgets:

4 th largest placement volume from our inception three years ago, placing over 800,000 rooms all over the world annually.

Over $60 million annually in meeting contracts globally.

No cost to you for site selection and contract negotiations with hotels

Extensive knowledge of hotels and resorts ensuring the best available rate

Contract Negotiations HPN provides the tools to facilitate negotiations bringing opportunities for economies of scale and consistent company-approved contract language. All agreements are reviewed by HPN’s contract department to ensure proper verbiage. Negotiate attrition and cancellation commitments to minimize your financial exposure. Ensure appropriate concessions are included such as complimentary rooms, upgrades, discounts on food and beverage, audio visual and various extras. Establish meeting requirements, breakouts, set-up times and meeting room names are included it the contract.

On-Site Staffing & Management HPN will provide experienced on-site staff to coordinate and manage all logistical and hotel requirements. HPN on-site staff members are involved from the site selection to the final billing and are well prepared to handle all meeting needs. Manage cut-off dates and rooming lists Arrival & departure manifests Work with transportation vendors to manage scheduled transfers Coordinate with hotel to ensure smooth arrival and attendee check-in Generate banquet event orders and group resume with Conference Service Manager Coordinate audio visual requirements Ensure all aspects of VIP arrivals are set (amenities, room drop, etc) Monitor detailed meeting budget daily Meet with accounting to ensure proper billing Ensure all meeting & break out rooms are properly set Supervise over all meal functions & events Post conference billing and individual meeting reconciliation

HPN will provide experienced on-site staff to coordinate and manage all logistical and hotel requirements. HPN on-site staff members are involved from the site selection to the final billing and are well prepared to handle all meeting needs.

Manage cut-off dates and rooming lists

Arrival & departure manifests

Work with transportation vendors to manage scheduled transfers

Coordinate with hotel to ensure smooth arrival and attendee check-in

Generate banquet event orders and group resume with Conference Service Manager

Coordinate audio visual requirements

Ensure all aspects of VIP arrivals are set (amenities, room drop, etc)

Monitor detailed meeting budget daily

Meet with accounting to ensure proper billing

Ensure all meeting & break out rooms are properly set

Supervise over all meal functions & events

Post conference billing and individual meeting reconciliation

Registration & Data Base Management Registration is a detailed and time extensive process Attendees have a variety of individual requests and hotel reservations that must be correct HPN is dedicated and committed to delivering personalized web enabled registration services conveniently managed 24-hours a day All obstacles of registration are managed by our staff to ensure your program is a stress-free success

Registration is a detailed and time extensive process

Attendees have a variety of individual requests and hotel reservations that must be correct

HPN is dedicated and committed to delivering personalized web enabled registration services conveniently managed 24-hours a day

All obstacles of registration are managed by our staff to ensure your program is a stress-free success

Registration & Data Base Management On-Line Registration Customized Forms & Reports Registration Staff Management Breakout Assignments Real-Time Budget Tracking Collateral Distribution Billing Reconciliation Custom Name Badges, Luggage Tags plus a variety of additional Marketing Materials Signage, Banners and Program Booklets Ala carte services allows you to customize management based on your specific meeting needs

On-Line Registration

Customized Forms & Reports

Registration Staff Management

Breakout Assignments

Real-Time Budget Tracking

Collateral Distribution

Billing Reconciliation

Custom Name Badges, Luggage Tags plus a variety of additional Marketing Materials

Signage, Banners and Program Booklets

Ala carte services allows you to customize management based on your specific meeting needs

Team Building We deliver corporate team building at the site of your choice - indoors or outdoors. One hour, half-day, full-day and multi-day team building programs. All team building activities are interactive, full of adventure and emphasize business applications. We make your event fun, memorable and results oriented. Build Stronger Teams Improve Decision Making Abilities & Leadership Skills Increase Communication Problem Solving / Conflict Resolution Enhance Customer Service Aid in planning for and adapting to a continually changing future

We deliver corporate team building at the site of your choice - indoors or outdoors.

One hour, half-day, full-day and multi-day team building programs.

All team building activities are interactive, full of adventure and emphasize business applications.

We make your event fun, memorable and results oriented.

Build Stronger Teams

Improve Decision Making Abilities & Leadership Skills

Increase Communication

Problem Solving / Conflict Resolution

Enhance Customer Service

Aid in planning for and adapting to a continually changing future

Ground Transportation & Destination Management Transportation Services Coordinate arrival/departure transportation Full-service transportation coordination by a team of experienced professionals Uniformed Staff, Two-way radio communication, cell phones are standard Transfers based on manifests to ensure best pricing and volume discounts Off-site transportation to facilities or other events Destination Management Coordinate recreational activities Local Tours & Attractions Spouse Tours & Excursions Theme Parties & Entertainment Team Building Events

Transportation Services

Coordinate arrival/departure transportation

Full-service transportation coordination by a team of experienced professionals

Uniformed Staff, Two-way radio communication, cell phones are standard

Transfers based on manifests to ensure best pricing and volume discounts

Off-site transportation to facilities or other events

Destination Management

Coordinate recreational activities

Local Tours & Attractions

Spouse Tours & Excursions

Theme Parties & Entertainment

Team Building Events

Keynote Speakers HPN… The Perfect Resource for Great Speakers Access to thousands of the world’s most accomplished speakers Creative speakers who deliver the right message at your next event Bringing value to corporate audiences Bringing audiences to their feet

HPN… The Perfect Resource for Great Speakers

Access to thousands of the world’s most accomplished speakers

Creative speakers who deliver the right message at your next event

Bringing value to corporate audiences

Bringing audiences to their feet

Key Note Speaker … A few featured speakers Bill Gates Colin Powell George Bush Sr Herb Kelleher Newt Gingrich Michael Eisner Michael Dell Craig Barrett Tom Hopkins Steve Ballmer Ed Zander

… A few featured speakers

Event Personalities Access to top talent in the entertainment industry Top Corporate Entertainers General Session Emcees Comedic Entertainers Popular Music Artists Nationally Recognized Spokespeople Emmy Award Winning Writers

Access to top talent in the entertainment industry

Top Corporate Entertainers

General Session Emcees

Comedic Entertainers

Popular Music Artists

Nationally Recognized Spokespeople

Emmy Award Winning Writers

Production Services HPN’s creative design & production team has planned world-class events for decades. Our team will manage your budget and execute an event that will exceed your expectations on time and on budget. Theatrical Show Openings & Closing Film & Video Production Scenic & Stage Design Sound & Lighting Design Audio Visual Management Talent Procurement & Management Script Development & Coaching Special FX, Pyro & Stunts Sponsor Visibility Décor & Centerpieces Power Point Development & Management Speaker Management Audience Response Systems

HPN’s creative design & production team has planned world-class events for decades. Our team will manage your budget and execute an event that will exceed your expectations on time and on budget.

Theatrical Show Openings & Closing

Film & Video Production

Scenic & Stage Design

Sound & Lighting Design

Audio Visual Management

Talent Procurement & Management

Script Development & Coaching

Special FX, Pyro & Stunts

Sponsor Visibility

Décor & Centerpieces

Power Point Development & Management

Speaker Management

Audience Response Systems

Production Services … A few of our recent events

… A few of our recent events

Production Services … A few of our recent events

… A few of our recent events

Theme Parties A great theme with interactive entertainment and eye-popping décor gets the party started! Creative Theme Development Conceptual descriptions & renderings Interactive Entertainment Audience Participation Food & Beverage Integration

A great theme with interactive entertainment and eye-popping décor gets the party started!

Creative Theme Development

Conceptual descriptions & renderings

Interactive Entertainment

Audience Participation

Food & Beverage Integration

HPN Pricing Commitment Management Fees 5% of Gross Meeting Budget Fees charged only on services HPN Manages Additional Charges Additional Services range 10-15% Transportation, Staging, Recreation, Etc Open Book Accounting on All Services Complete disclosure of all costs & profit margins Capped Management Fees

Management Fees

5% of Gross Meeting Budget

Fees charged only on services HPN Manages

Additional Charges

Additional Services range 10-15%

Transportation, Staging, Recreation, Etc

Open Book Accounting on All Services

Complete disclosure of all costs & profit margins

Capped Management Fees

We look forward to the opportunity of working with your prestigious organization! Thank You for your time & consideration. After hearing our presentation We hope you will agree… For great meetings HPN is the KEY!