Your SlideShare is downloading. ×
0
Design London DOME poster
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Design London DOME poster

188

Published on

24 May Royal College of Art

24 May Royal College of Art

Published in: Health & Medicine, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
188
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. DOME
    Work design –supply chain
    Reminders – notifiers – posters
    Equipment – sinks-trolleys-dispensers
    Space – Rooms – Bed Space
    Training
    Audit – control systems
    Information Management
    Design of processes Standardization – Repetition
    Ergonomics in Servicescape
    Design Out Medical Error
    The Method
    Analyse 5 ward processes from surgical wards and compare with 5 industrial examples of safety processes (rail, marine, chemicals, construction, and animal hospital)
    Result:
    HCAS (Healthcare Complex Adaptive Systems) + Modularity and Redesign communication at the interfaces between the processes
    Research Question: how to design in order to minimize medical error in ward processes?
    Findings
    1st level Systemic causes Systems design Systemic Holes
    Complexity in healthcare processes stems from the diversity of the components of the service in terms of activities, personnel, resources needed, organizational practices, patient complications and types of services. Current organizational practices have not tackled complexity adequately, allowing for unacceptable levels of errors leading to patient harm.
    ..... study processes as complex adaptive systems by using the Healthcare Error Proliferation Model, and use the concept of service modularity in this model in order to redesign the architecture of the processes.
    Designers (Jonathan West, Grace Davey and Ed Matthews Helen Hamlyn Royal College of Art)
    Medical Doctors/Researchers (Oliver Anderson and Andrea Brodie , St Mary’s Hospital)
    Management Researchers (Maria Kapsali and Emma Stanton, Design London Imperial Business School )

×