Survey ResultsDecember 2012Report by Daniel S. CarrollManager of Client Strategy and Business Solutions
The results of this report reflect an conducted April through May2012. The survey solicited members of the general public ...
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AIIM: Key policies are not in place:. A further 15% havesuch a policy, but it is largely unreferenced. Less than halfof ev...
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AIIM: Dealing with emails and agreeing taxonomies arestill front of mind:are thebiggest current issues. Social, mobile and...
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 AIIM: Reduced storage cost joins compliance as thebiggest driver:. Sharing and exploitingknowledge comes next.
is a leading provider of on-site business support services, including mailcenter operations, shipping and receiving, , doc...
Records and Information Management Survey by MCS Management Services
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Records and Information Management Survey by MCS Management Services

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Records and Information Management Survey by MCS Management Services

  1. 1. Survey ResultsDecember 2012Report by Daniel S. CarrollManager of Client Strategy and Business Solutions
  2. 2. The results of this report reflect an conducted April through May2012. The survey solicited members of the general public through placement on our corporate websiteand social media promotion, and current MCS clients through direct email. More than half of therespondents identified themselves as representing a law firm. Some figures are rounded to betterrepresent the data in this infographic report. Additional reporting is cited froma free download available atwww.aiim.org.MCS Management Services holds a distinguished professional membership with AIIM as anorganization. AIIM is a non-profit, global community of information management professionals, withmore than 65,000 members worldwide.
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  6. 6. AIIM: Key policies are not in place:. A further 15% havesuch a policy, but it is largely unreferenced. Less than halfof even the largest organizations have a risk managementplan that includes records management.
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  8. 8. AIIM: Dealing with emails and agreeing taxonomies arestill front of mind:are thebiggest current issues. Social, mobile and cloud are theleast pressing.  
  9. 9.   
  10. 10.  AIIM: Reduced storage cost joins compliance as thebiggest driver:. Sharing and exploitingknowledge comes next.
  11. 11. is a leading provider of on-site business support services, including mailcenter operations, shipping and receiving, , document and print centermanagement, in-house litigation support, managed print services and related professional services.MCS Management Services helps organizations reduce operating costs, streamline operations andimprove service. It serves clients in virtually every business sector, including legal, pharmaceutical,insurance, health care and higher education. MCS Management Services is a division of The MCS GroupInc., a certified by WBENC (Women’s Business EnterpriseNational Council).Visit us at

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