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Helping the Reader:  Lessons Learned in the Evolution of a Display Oriented Public Library
 

Helping the Reader: Lessons Learned in the Evolution of a Display Oriented Public Library

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Self-check, wayfinding, displaying material, BISAC categories all fit together to make a public library easy to use. A narrated PowerPoint presentation prepared for the 2008 PLA Virtual Conference. ...

Self-check, wayfinding, displaying material, BISAC categories all fit together to make a public library easy to use. A narrated PowerPoint presentation prepared for the 2008 PLA Virtual Conference. The narration is only available in the Downloaded version.

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    Helping the Reader:  Lessons Learned in the Evolution of a Display Oriented Public Library Helping the Reader: Lessons Learned in the Evolution of a Display Oriented Public Library Presentation Transcript

    • Helping the Reader Lessons Learned in the Evolution of a Display Oriented Library Andy Barnett McMillan Memorial Library 490 East Grand Ave. Wisconsin Rapids, Wisconsin [email_address]
    • Our Situation
      • Budget crunch - Industry layoffs, city-wide cuts on horizon, static population / tax base
      • Library - 1970 building
      • Advantages – Strong sense of mission, shared system, support of local foundations, library endowment, room to expand internally
    • Excellence on a Budget
      • Long range plan - community survey, focus groups, staff and board retreats
      • Consultation with architect
      • Best practices & PLA
      • Mantras:
      • Leading edge of what had been proven to work
      • Adapt not adopt
    • 2 ½ Strategies
      • Community Commons (three zone library)
      • Maximize self-service options as consistent with quality service.
        • Display oriented library
    • Display Oriented Library
      • Implementation will vary depending upon size and type of library.
      • Display / merchandise as much as possible
      • Genre collections
      • Browsing areas not shelving units
      • Temporary displays - not
    • Our Gradual Implementation
      • Display shelving for New Book area
      • Genre / subject collections of New Books
      • Display shelving for AV
      • Additional permanent genre collections
      • Creating display areas wherever possible
      • We still have stacks (so far)
    • Benefits to Readers
      • Simplest, easiest, most successful experience – Each reader, their book
      • Better service = better browsing
      • Displays lead readers to new authors and genres
      • New authors lead readers to older titles
    • Benefits to Library
      • All authors/books get a chance at maximum display - Each book, its reader
      • Provides selection / weeding data
      • 50%+ of displays checked out
      • Displays lead readers to stacks
      • Rewards patrons who visit library
    • Lessons Learned
      • Maximize books patron can see at once
      • Browsing areas – open, room-like
      • Seating and tables in display areas
      • Importance of critical mass collections
      • Display units don’t belong in aisles
      • Stacks - where books go to die
      • One aisle = one person (butt brush)
      • Never use bottom shelves – anywhere
    • Lessons Learned (cont.)
      • Weed thoroughly – you can’t market what people don’t want
      • Fiction ≠ Non-Fiction
      • Magazines a browsing collection
      • We are all branch libraries now
      • Direction of change > speed of change
    • Things we did wrong
      • Collections without critical mass
      • Collections without definition
      • Collections no one wanted
      • AV Display Aisles - now six feet wide
      • Children’s a tougher nut to crack
    • Getting started
      • Display shelving – expensive and not always ready for prime time
      • Wall units
      • End units of stacks – x2 factor
      • Cul de sacs, C or L shaped areas
    • Recommended Reading/Viewing
      • Civic librarianship : renewing the social mission of the public library by Ronald B. McCabe.
      • Libraries, community, and technology by Andy Barnett.
      • Why we buy : the science of shopping by Paco Underhill.
      • The call of the mall by Paco Underhill.
      • The art of the long view by Peter Schwartz.
      • Inevitable surprises : thinking ahead in a time of turbulence by Peter Schwartz
      • Richmond Public Library (B.C.) presentations
        • The Public Library of the Future Today (2004) - http://www.yourlibrary.ca/presentation/frame.htm
        • Good to Great (2006) - http://www.yourlibrary.ca/GoodToGreat.pdf
        • Creating Excellence (2004) - http:// www.yourlibrary.ca/CreatingExcellence.pdf
      • McMillan Memorial Library - http://www.mcmillanlibrary.org/library/tour.html
    • Our Fiction Collections
      • New Fiction Collections
      • New Fiction
      • New Mysteries
      • SF
      • Fantasy
      • Christian Fiction
      • Suspense
      • Thriller
      • Crime
      • Historical Fiction
      • Romance
      • Fiction Genre Collections
      • Mystery
      • Science Fiction
      • Fantasy
      • Christian Fiction
      • Classics
      • Adult Graphic Novels
      • Young Adult
      • YA Graphic Novels
      • Large Print Fiction, Mystery and Western
    • New Non-Fiction Collections
      • Hot Topics
      • Pop Culture
      • Food & Celebrations
      • Health & Fitness
      • Self-Help & Psychology
      • Art & Art Instruction
      • Crafts
      • Around the House
      • Sports & Recreation
      • Memoirs & Autobiography
      • Biography
      • General History
      • 20 th Century History
      • Travel & the World
      • Science & Nature
      • Religion & Spirituality
      • Finance & Business