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  • 1. P M P C e r t i f i c a t i o n :P r o j e c t M a n a g e m e n tB a s i c sInstructor’s EditionPREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 2. PMP Certification: Project Management BasicsSeries Product Managers: Charles G. Blum and Adam A. WilcoxDevelopmental Editor: Leslie GarrisonCopyeditor: Catherine OliverSeries Designer: Adam A. WilcoxCOPYRIGHT © 2009 Axzo PressALL RIGHTS RESERVED. No part of this work may be reproduced, transcribed, or used in any form or by anymeansgraphic, electronic, or mechanical, including photocopying, recording, taping, Web distribution, orinformation storage and retrieval systemswithout the prior written permission of the publisher.For more information, go to www.axzopress.com.TrademarksILT Series is a trademark of Axzo Press.Some of the product names and company names used in this book have been used for identification purposes only andmay be trademarks or registered trademarks of their respective manufacturers and sellers.DisclaimerWe reserve the right to revise this publication and make changes from time to time in its contentwithout notice.ISBN 10: 1-4239-5150-6ISBN 13: 978-1-4239-5150-6Printed in the United States of America1 2 3 4 5 GL 06 05 04 03PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 3. C o n t e n t sIntroduction iiiTopic A: About the manual............................................................................... ivTopic B: Setting student expectations .............................................................viiiTopic C: Classroom setup..................................................................................xTopic D: Support............................................................................................... xiGetting started 1-1Topic A: About PMP certification...................................................................1-2Topic B: PMP exam content............................................................................1-6Unit summary: Getting started ........................................................................1-10Project management context 2-1Topic A: Projects .............................................................................................2-2Topic B: Project management concepts...........................................................2-9Unit summary: Project management context ..................................................2-17Project management framework 3-1Topic A: Project stakeholders..........................................................................3-2Topic B: Organizational and socio-economic influences ................................3-8Topic C: Key project management skills........................................................3-20Unit summary: Project management framework.............................................3-30Project management processes 4-1Topic A: Project phases and life cycles ...........................................................4-2Topic B: Processes and process groups ..........................................................4-10Topic C: Project management knowledge areas.............................................4-24Unit summary: Project management processes...............................................4-32Course summary S-1Topic A: Course summary...............................................................................S-2Topic B: Continued learning after class ..........................................................S-3Glossary G-1Index I-1PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 4. ii PMP Certification: Project Management BasicsPREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 5. iiiIntroductionAfter reading this introduction, you will knowhow to:A Use ILT Series training manuals ingeneral.B Use prerequisites, a target studentdescription, course objectives, and a skillsinventory to properly set students’expectations for the course.C Set up a classroom to teach this course.D Get support for setting up and teaching thiscourse.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 6. iv PMP Certification: Project Management BasicsTopic A: About the manualILT Series philosophyOur goal is to make you, the instructor, as successful as possible. To that end, ourtraining manuals facilitate students’ learning by providing structured interactionwith the subject matter itself. While we provide text to help you explain difficultconcepts, the activities are the focus of our courses. Leading the students through theseactivities will teach the skills and concepts effectively.We believe strongly in the instructor-led class. For many students, having a thinking,feeling instructor in front of them will always be the most comfortable way to learn.Because the students’ focus should be on you, our manuals are designed and written tofacilitate your interaction with the students, and not to call attention to manualsthemselves.We believe in the basic approach of setting expectations, then teaching, and providingsummary and review afterwards. For this reason, lessons begin with objectives and endwith summaries. We also provide overall course objectives and a course summary toprovide both an introduction to and closure on the entire course.Our goal is your success. We encourage your feedback in helping us to continuallyimprove our manuals to meet your needs.Manual componentsThe manuals contain these major components:• Table of contents• Introduction• Units• Course summary• Glossary• IndexEach element is described below.Table of contentsThe table of contents acts as a learning roadmap for you and the students.IntroductionThe introduction contains information about our training philosophy and our manualcomponents, features, and conventions. It contains target student, prerequisite,objective, and setup information for the specific course. Finally, the introductioncontains support information.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 7. Introduction vUnitsUnits are the largest structural component of the actual course content. A unit beginswith a title page that lists objectives for each major subdivision, or topic, within the unit.Within each topic, conceptual and explanatory information alternates with hands-onactivities. Units conclude with a summary comprising one paragraph for each topic, andan independent practice activity that gives students an opportunity to practice the skillsthey’ve learned.The conceptual information takes the form of text paragraphs, exhibits, lists, and tables.The activities are structured in two columns, one telling students what to do, the otherproviding explanations, descriptions, and graphics. Throughout a unit, instructor notesare found in the left margin.Course summaryThis section provides a text summary of the entire course. It is useful for providingclosure at the end of the course. The course summary also indicates the next course inthis series, if there is one, and lists additional resources students might find useful asthey continue to learn about the subject matter.GlossaryThe glossary provides definitions for all of the key terms used in this course.IndexThe index at the end of this manual makes it easy for you and your students to findinformation about a particular subject matter component, feature, or concept.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 8. vi PMP Certification: Project Management BasicsManual conventionsWe’ve tried to keep the number of elements and the types of formatting to a minimumin the manuals. We think this aids in clarity and makes the manuals more classicallyelegant looking. But there are some conventions and icons you should know about.Item DescriptionInstructor note/iconItalic text In conceptual text, indicates a new term or feature.Bold text In unit summaries, indicates a key term or concept. Inan independent practice activity, indicates an explicititem that you select, choose, or type.Instructor notes. In the left margin, provide tips, hints, and warnings forthe instructor.Warning icon.Warnings prepare instructors for potential classroommanagement problems.Tip icon.Tips give extra information the instructor can sharewith students.Setup icon.Setup notes provide a realistic business context forinstructors to share with students, or indicate additionalsetup steps required for the current activity.Projector icon.Projector notes indicate that there is a PowerPoint slidefor the adjacent content.ActivitiesThe activities are the most important parts of our manuals. They are composed ofquestions and answers designed to review concepts and invite discussion of ideas. Tothe far left, instructor notes provide tips, warnings, and other information for theinstructor only. Here’s a sample:Do it! A-1: Discussing the importance of PMP certificationQuestions and answers1 Which organization has accredited PMI as a Standards DevelopmentOrganization?ANSIIf time permits, allowbrainstorming anddiscussion of the variousbenefits.2 What are the benefits of earning the PMP credential?Answers might vary but they could include instant recognition within an organization andbetter career growth.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 9. Introduction viiPowerPoint presentationsEach unit in this course has an accompanying PowerPoint presentation. These slideshows are designed to support your classroom instruction while providing students witha visual focus. Each presentation begins with a list of unit objectives and ends with aunit summary slide. We strongly recommend that you run these presentations from theinstructor’s station as you teach this course. A copy of PowerPoint Viewer is included,so it is not necessary to have PowerPoint installed on your computer.The ILT Series PowerPoint add-inThe CD also contains a PowerPoint add-in that enables you to do two things:• Create slide notes for the class• Display a control panel for the Flash movies embedded in the presentationsTo load the PowerPoint add-in:1 Copy the Course_ILT.ppa file to a convenient location on your hard drive.2 Start PowerPoint.3 Choose Tools, Macro, Security to open the Security dialog box. On the SecurityLevel tab, select Medium (if necessary), and then click OK.4 Choose Tools, Add-Ins to open the Add-Ins dialog box. Then, click Add New.5 Browse to and select the Course_ILT.ppa file, and then click OK. A messagebox will appear, warning you that macros can contain viruses.6 Click Enable Macros. The ILT Series add-in should now appear in theAvailable Add-Ins list (in the Add-Ins dialog box). The “x” in front ofCourse_ILT indicates that the add-in is loaded.7 Click Close to close the Add-Ins dialog box.After you complete this procedure, a new toolbar will be available at the top of thePowerPoint window. This toolbar contains a single button labeled “Create SlideNotes.”Click this button to generate slide-notes files in both text (.txt) and Excel (.xls) format.By default, these files will be saved to the folder that contains the presentation. If thePowerPoint file is on a CD-ROM or in some other location to which the slide-notes filescannot be saved, you will be prompted to save the presentation to your hard drive andtry again.When you run a presentation and come to a slide that contains a Flash movie, you willsee a small control panel in the lower-left corner of the screen. You can use this panel tostart, stop, and rewind the movie, or to play it again.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 10. viii PMP Certification: Project Management BasicsTopic B: Setting student expectationsProperly setting students’ expectations is essential to your success. This topic will helpyou do that by providing:• Prerequisites for this course• A description of the target student• A list of the objectives for the course• A skills assessment for the courseCourse prerequisitesStudents taking this course should have at least 36 months of professional projectmanagement experience.Target studentThis course is designed for project managers who want to take the PMP Certificationexam. This course reviews the requirements and procedures for taking the PMP examand helps reinforce students’ understanding of basic project management concepts.Course objectivesYou should share these overall course objectives with your students at the beginning ofthe day. This will give the students an idea about what to expect, and it will help youidentify students who might be misplaced. Students are considered misplaced when theylack the prerequisite knowledge or when they already know most of the subject matterto be covered.Note: In addition to the general objectives listed below, more detailed objectives arelisted at the beginning of many topics, along with references to corresponding materialin the PMBOK. Because PMI does not publish a numbered list of PMP exam objectives,our numbering scheme is intended only as an organizational guide to topic coverage inthis manual.After completing this course, students will know how to:• Identify the requirements for the PMP exam and discuss the PMP exam content.• Describe the project management context.• Explain the project management framework.• Identify the knowledge areas and process groups of project management.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 11. Introduction ixSkills inventoryUse the following form to gauge students’ skill levels entering the class (students havecopies in the introductions of their student manuals). For each skill listed, have studentsrate their familiarity from 1 to 5, with five being the most familiar. Emphasize that thisis not a test. Rather, it is intended to provide students with an idea of where they’restarting from at the beginning of class. If a student is wholly unfamiliar with all theskills, he or she might not be ready for the class. A student who seems to understand allof the skills, on the other hand, might need to move on to the next course in the series.Skill 1 2 3 4 5Describing a project and its characteristicsDefining key terms, such as project management, program,subproject, portfolio, and project management officeIdentifying the stakeholders in a project and managing theirexpectationsIdentifying the role of the project manager in differentorganizational structuresUsing effective project management skills, such as communication,negotiation, management, influencing, and conflict managementskillsUsing effective general management skills, such as organizing andplanning, budgeting, leadership, and team building skillsIdentifying the characteristics of a project phase, project life cycle,and product life cycleIdentifying the five process groups of project managementIdentifying the nine knowledge areas of project managementPREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 12. x PMP Certification: Project Management BasicsTopic C: Classroom setupIn addition to a manual, each student should be provided with a pad and pens or pencilsfor jotting down notes and questions. Students should have a comfortable place to sitand ample table space to spread out their materials.Computer requirementsIf you wish to use the PowerPoint presentations, you’ll need the following:• A keyboard and a mouse• A Pentium-class or better computer• Windows NT, 2000, or XP operating system• A minimum of 32 MB of RAM, depending on your operating system• A CD-ROM drive• A Super VGA monitor• An overhead monitor projector• PowerPoint 2000 or later, or Power Point viewerDownloading the PowerPoint presentationsIf you don’t have the CD that came with this Instructor’s Edition, you can download thePowerPoint presentations as follows:1 Connect to www.axzopress.com.2 Under Downloads, click Instructor-Led Training.3 Browse the subject categories to locate your course.CertBlaster pre- and post-assessment softwareCertBlaster pre- and post-assessment software is available for this course. To downloadand install this free software, complete the following steps:1 Connect to www.axzopress.com.2 Click the link for PMP Certification.3 Save the .EXE file to a folder on your hard drive. (Note: If you skip this step, theCertBlaster software will not install correctly.)4 Click Start and choose Run.5 Click Browse and then navigate to the folder that contains the .EXE file.6 Select the .EXE file and click Open.7 Click OK and follow the on-screen instructions. When prompted for thepassword, enter c_pmp.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 13. Introduction xiTopic D: SupportYour success is our primary concern. If you need help setting up this class or teaching aparticular unit, topic, or activity, please don’t hesitate to get in touch with us.Contacting usPlease contact us through our Web site, www.axzopress.com. You will need to providethe name of the course, and be as specific as possible about the kind of help you need.Instructor’s toolsOur Web site provides several instructor’s tools for each course, including courseoutlines and answers to frequently asked questions. To download these files, go towww.axzopress.com. Then, under Downloads, click Instructor-Led Training andbrowse our subject categories.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 14. xii PMP Certification: Project Management BasicsPREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 15. 1–1U n i t 1Getting startedUnit time: 45 minutesComplete this unit, and you’ll know how to:A Identify the requirements for appearing forthe PMP exam and for maintaining yourcertification.B Discuss the PMP exam content.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 16. 1–2 PMP Certification: Project Management BasicsTopic A: About PMP certificationExplanation The Project Management Institute (PMI) is a globally recognized institution thatpromotes excellence in project management standards and practices. It is accredited asthe Standards Development Organization by the American National Standards Institute(ANSI). PMI provides a platform for project managers across the world to enhance theirknowledge base through seminars, training, discussions, and certifications. PMPcertification is one of PMI’s many initiatives. The certification is an ISO 9001–certifiedprogram that is endorsed by organizations throughout the world.Importance of PMP certificationAs a PMP certified professional, you derive many benefits. A few of them are:• Increased recognition from your organization• Increased customer confidence• Potential salary increase• Better career prospectsEmployers across the world use the PMP credential to sort through résumés. Foremployers, the credential is a guarantee that you incorporate new tools and techniquesto manage projects, employ industry best practices, and follow an ethical code ofconduct. The credential also proves that you are committed to constantly updating yourknowledge and to contributing to the project management profession in general. In fact,the PMP credential is associated with one of the highest average base salaries and isranked fourth in CertCities.com’s 10 Hottest Certifications for 2006.Do it! A-1: Discussing the importance of PMP certificationQuestions and answers1 Which organization has accredited PMI as a Standards DevelopmentOrganization?ANSI.2 What are the benefits of earning the PMP credential?Answers might vary, but they could include instant recognition within an organization andbetter career growth.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 17. Getting started 1–3PMP exam eligibility requirementsExplanation It’s strongly recommended that potential applicants for the PMP exam read theCredential Handbook. You can download this document from www.pmi.org. Thefollowing table describes the two groups of applicants who are eligible to take the PMPexam.CompletededucationProject managementexperienceProject managementeducationHigh school diplomaor equivalentMinimum five years of projectmanagement experience and7500 non-overlapping hours ofmanaging projectsCompleted 35 professionaldevelopment units (PDUs) inproject management. (Each PDU isequivalent to an hour of formaleducation in project management.)Explain tostudents that“overlapping hours” arethose during whichstudents are handlingmultiple projects atonce. For example, saythat a project manageris handling two projectsin January. All thehours spent in projectmanagement in Januarywill be counted, but theoverlapping hours (whenboth projects were inprogress) will becounted only once.Bachelor’s degree orequivalentMinimum three years of projectmanagement experience and4500 non-overlapping hours ofmanaging projects.Completed 35 PDUs in projectmanagement.As part of taking the exam, you agree to abide by a code of ethics. PMI’s PMP code ofethics specifies that you should constantly improve your professional capabilities andmaintain high standards of personal and professional integrity. More information aboutthe PMP code of professional conduct is available athttp://www.pmi.org/info/PDC_CertificationsOverview.asp?nav=0401.If you meet the eligibility criteria, you can apply for the PMP exam. The applicationform is available on the PMI Web site at https://www.pmi.org/certapp/. You can submitthe form by postal mail or complete it online at the PMI Web site. If your form isapproved, you will receive an eligibility letter that will authorize you to take the exam.This letter contains detailed scheduling information and the date on which youreligibility year begins. Within this eligibility period, you can take the PMP exam amaximum of three times.Examination venueAfter receiving the eligibility letter, you can schedule your exam at any PrometricTesting Center from Monday through Saturday. Visit http://prometric.com/pmi to get acomplete list of test sites.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 18. 1–4 PMP Certification: Project Management BasicsExam site requirementsTo be admitted into the exam center, you must carry your eligibility letter and aprimary, government-issued form of identification. The ID should include Englishcharacters or an English translation and should have both a photograph and a signature.If your primary ID doesn’t contain both a photo and signature, you can use a secondaryform of ID. The list of acceptable identification is shown in the following table.Acceptable government-issued ID Acceptable secondary IDValid driver’s license Valid employee IDValid military ID Valid credit card with signatureTell students that librarycards and SocialSecurity cards are notacceptable identification.Valid passport Valid bank (ATM) cardValid national identity cardIn addition, your name on the identification must match your name on the eligibilityletter. If there is any identification mismatch, PMI has the right to deny permission totest you. Note that library cards and Social Security cards are not acceptable forms ofidentification.Do’s and Don’tsYou’re not permitted to bring food, beverages, coats, book bags, luggage, ordictionaries into the exam site. PMI also prohibits laptops, mobile phones, PDAs, andother digital devices. However, handicapped candidates may carry devices that theycannot do without. If you require an electronic device for medical reasons, an exceptioncan be made.Notification of exam resultsAfter you submit your test online, the computer will print a copy of your results. If youpass the exam, you will receive an official certificate declaring that you have passed. Ifyou fail the exam, you will receive information about the result and a notification toretake the exam. You can get more information about exam results and reports bysending an e-mail message to customercare@pmi.org.If you don’t agree with the exam results, you can request that your exam be scored byhand. However, you will need to pay an additional fee for this service.Re-examination proceduresIf you fail the exam the first time, you can attempt it two more times within the sameeligibility year. However, if you fail the exam on all three attempts, you must wait oneyear before applying to take it again. Each time you retake the exam, you need to pay anadditional fee and fill out a re-examination form. The re-examination fee structure isavailable at this Web page:http://www.pmi.org/prod/groups/public/documents/info/pdc_cert_exampmp_fees.asp.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 19. Getting started 1–5Continuing PMP certificationPMI provides support for keeping your certification status active through its ContinuingCertification Requirements (CCR) program. As part of this program, every three years,you must:• Attend a minimum of 60 PDUs.• Complete an Application for Certification Renewal form.• Pay a renewal fee.• Continue to adhere to the PMP Code of Professional Conduct.Do it! A-2: Discussing the PMP exam eligibility criteriaQuestions and answers1 How will the eligibility requirements differ between candidates holding anAssociates degree and those holding a Baccalaureate degree?A candidate with an Associates degree must have a minimum of 5 years of projectmanagement experience with 7,500 non-overlapping hours of project management. Acandidate with a Baccalaureate degree should have a minimum of 3 years of projectmanagement experience with at least 4,500 non-overlapping hours of project management.2 Which of the following is (are) acceptable proof of identification?A Valid credit cardB Eligibility letterC PassportD Social Security card3 Which of these statements about retaking the PMP examination is false?A If you fail the exam the first time, you can attempt the exam two more timeswithin the same eligibility year.B If you exhaust the maximum number of attempts allowed within an eligibilityyear, you must wait a year to reapply.C If you passed the exam with a low score, you can retake it to improve thescore.D You need to pay an additional fee to retake the exam within the eligibilityyear.4 What are the PMI CCR program requirements for keeping the status of yourcertification current?The CCR program of PMI requires you to:• Attend a minimum of 60 PDUs within three years of attaining PMP certification.• Complete an Application for Certification Renewal form.• Pay a renewal fee.• Continue to adhere to the PMP Code of Professional Conduct.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 20. 1–6 PMP Certification: Project Management BasicsTopic B: PMP exam contentExplanation The PMP exam is conducted both as a computer-based and a paper-based test. You canchoose either medium. If you are taking the exam on the computer, then before theexam begins, you will be required to complete a 15-minute tutorial on how to take theexam by computer. In the actual exam, you will see one question at a time on the screen.Because there isno negative marking, itmakes sense toattempt all questionseven if you are notsure of the answer.The exam has 200 questions, which you’re given four hours to complete. Of the 200questions, 25 are pretest questions. These questions appear randomly throughout theexam. The score of the pretest questions is not included in the total score.PMI computes the final score for the remaining 175 questions. The scoring pattern ofthe exam is as follows:• Each question carries one point.• A passing score is 141 points out of 175 (approximately 81%).• No points are deducted for wrong answers.PMP exam structureThe 200 questions are distributed across different categories, as shown in the followingtable. The Professional and Social Responsibility group, which focuses on the PMPcode of conduct and ethical behavior, has been allotted 9% of the questions. The rest ofthe questions address the five process groups, which focus on project managementtheory and principles.Question categories PercentageProject Initiating process group 11Project Planning process group 23Project Executing process group 27Tell students that theywill learn more aboutprocess groups inanother unit.Project Monitoring and Control process group 21Project Closing process group 9Professional and Social Responsibility group 9Exam question formatQuestions are not based on any single source of material. However, the ProjectManagement Body of Knowledge (PMBOK) Guide can be considered the basedocument. Because the exam tests your application of project management concepts,it’s essential that you understand these guidelines and concepts in the context of reallife.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 21. Getting started 1–7All of the questions in the PMP exam are multiple-choice questions. Each question hasfour choices, and only one of them is correct. The questions are either situational ordirect. The situational questions require you to evaluate a situation and choose the bestsolution based on project management standards and best practices. The direct questionsmight require comprehension and recall of information. For example, you might need toidentify inputs, tools and techniques, or outputs of a process.The following are sample questions provided by PMI to help you understand thequestion format.Do it! B-1: Reviewing sample questionsQuestions and answersThis is an example of asituational question.1 You are assigned a project that requires the manufacturing of medical equipmentfor one of your company’s current clients. Your company has executed similarprojects successfully in the past. During which phase of the project would youconsider referring to previous project documents for the similar projects?A Scope PlanningB Scope VerificationC Scope DefinitionD InitiationThis is an example of adirect question. For suchquestions, students mightneed to memorizeconcepts.2 Assurance that activities throughout time have conformed to the organization’srequirements can be accomplished through the use of:A Status reportsB Project stage gatesC BenchmarkingD Control chartsPREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 22. 1–8 PMP Certification: Project Management BasicsTips for taking the PMP examExplanation Following are a few tips that may help you avoid common mistakes:• As soon as you get into the examination center, note the formulas for variousmathematical calculations that you will perform during the exam. This will saveyou time spent in remembering them and prevent any confusion that might ariseduring the exam.• Organize your time efficiently and do not waste much time answering aquestion. If you find a question tough, the best thing to do is to mark it forreview and attempt it later.• Be optimistic while taking the exam. Even if a few questions are difficult toanswer, you should go ahead with other questions.• Read all four answer choices carefully to avoid choosing the wrong answer. Youshould first understand the question thoroughly and then identify its answer.• Often, it will seem like more than one option is correct. Remember, you need toselect the best option among the answers. Therefore, it’s important to read allfour options. In other words, do not stop reading the remaining options after youthink you found the correct one.• At times, you might not agree with any of the options because they don’t matchwhat you would do in your organization. Remember that these questions arebased on a set of standards and guidelines that are recommended by PMI andrecorded as best practices across industries. Try to answer the questions fromPMI’s perspective or, in other words, according to what PMBOK prescribes.Only if you are unable to determine what PMBOK prescribes should you rely onyour practical experience.• It is advisable to become a PMI member. You’ll gain exposure to documents,journals, and articles on exam-relevant content. In addition, as a PMI member,you’ll pay a discounted exam fee.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 23. Getting started 1–9Do it! B-2: Understanding the PMP exam environmentQuestions and answers1 What is the duration of the PMP exam?Four hours.2 What is the total number of questions in the exam?There are 200 questions. Of the 200, 25 are pre-test questions. The score of these 25questions will not be included in the final score.3 What type of questions does the PMP exam contain?The PMP exam contains multiple-choice questions. Each question has four choices, and onlyone answer is correct.4 What is the passing score for the PMP exam?To pass the exam, you must score 141 points, which is approximately 81%.5 From which process groups should you expect the most questions?Project execution (27 percent), followed by project planning (23 percent).PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 24. 1–10 PMP Certification: Project Management BasicsUnit summary: Getting startedTopic A In this topic, you learned about the importance of the PMP exam. You also learnedabout the eligibility criteria for appearing for the PMP exam.Topic B In this topic, you became familiar with the PMP exam structure and content. Youreviewed the question distribution across process areas and the PMP question format.You also reviewed tips for successfully taking the PMP exam.Review questions1 True or false? No points are deducted for wrong answers on the PMP exam.True2 If you have a Baccalaureate degree, how many hours of PDUs do you need to beeligible?A 25 hoursB 35 hoursC 40 hoursD 45 hours3 When does your eligibility year for taking the PMP exam end?A It ends one year from the date you file the PMP exam application.B It ends one year from a date assigned to you by PMI.C It ends one year from the date that your PMP application is approved.D It ends one year from the time you formally complete all eligibility requirements.4 If you fail the PMP exam, how long should you wait to attempt it again within thesame eligibility year?A One day.B One week.C One month.D You do not have to wait to re-attempt the exam.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 25. Getting started 1–115 Which process area should you give maximum attention to for passing the exam?A PlanningB ExecutingC Monitoring and ControllingD You should give equal attention to all process areas.You should give equal attention to all process areas. The information throughout process areas isinterdependent. Being unsure of activities in one area might lead to uninformed decisions inanother.PREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE
  • 26. 1–12 PMP Certification: Project Management BasicsPREVIEWNOT FOR PRINTING OR INSTRUCTIONAL USE