1. The 9 knowledge Areas and the 42 ProcessesBased on the PMBoK® 4thwww.pmlead.netPrepared by:Amr Miqdadi,PMP,MCSEamiqdadi@pmlead.net
2. Integration ManagementProcess Name Inputs Outputs Tools and TechniquesDevelop Project Charter Project Statement of Work Project Charter Experts JudgmentBusiness CaseContractsEnterprise Environmental FactorsOrganizational Process AssetsDevelop ProjectManagement PlanProject Charter Project Management Plan Experts JudgmentOutputs From Planning ProcessesEnterprise Environmental FactorsOrganizational Process AssetsDirect and ManageProject ExecutionProject Management Plan Deliverables Experts JudgmentApproved Change Requests Work Performance Information Project Management InformationSystemEnterprise Environmental Factors Change RequestsOrganizational Process Assets Project Management Plan UpdatesProject Document UpdatesMonitor and ControlProject WorkProject Management Plan Change Requests Experts JudgmentPerformance Reports Project Management Plan UpdatesEnterprise Environmental Factors Project Document UpdatesOrganizational Process AssetsPerform IntegratedChange ControlProject Management Plan Change Requests Status Updates Experts JudgmentWork Performance Information Project Management Plan Updates Change Control MeetingsChange Requests Project Document UpdatesEnterprise Environmental FactorsOrganizational Process AssetsClose Project or Phase Project Management Plan Final Product, Service, or ResultTransitionExperts JudgmentAccepted Deliverables Organizational Process AssetsUpdatesOrganizational Process Assets
3. Project Integration Management – Unification, consolidation, articulation and interactive actions thatare crucial to project completion. Integration is about making choices, about where to concentrateresources and effort. It also involves making tradeoffs among competing objectives and alternatives.Integration is primarily concerned with effectively integrating the processes among the ProjectManagement Process Groups.1. The project Charter- Authorizes Project Manager.- Created based on a business need, a customer request, market demand- Signed by the performing organization’s senior management.- Officially confirms the start of the project- Includes high level project requirements, acceptance criteria, Project objectives, Productrequirements, key milestone dates.2. Develop Project management Plan- The plan guides your work on the project.- It is iterative and progressively elaborated.- PMBOK does not offer Project Management Methodology.“A formal, approved document that defines how the project is managed, executed, andcontrolled. It may be summary or detailed and may be composed of one or more subsidiarymanagement plans and other planning documents”.- It also includes:o Scope, Schedule, Cost, quality, Risk, Communication, Procurement and Processimprovement Plan.o Staffingo Contracto Risk Responseo Change Controlo Milestone listo Resource Calendaro Schedule Baselineo Cost baselineo Quality Baselineo Risk Register3. Direct and Manage Project Execution- Main Outputs of the process:o Deliverableso Work performance Information4. Monitor and Control Work- Takes a look at all the work being done to ensure that the deliverables and the way they arebeing done are in line with the plan.5. Integrated Change Control- When a change occurs, it is evaluated across the project.6. Close Project- Close the project or each phases of the project.- Main risk here is resources tend to leave even before closing the project properly.- Evaluating Project Success/Failure ,Formal Acceptance, Project records, Lessons Learned
4. Scope ManagementProcess Name Inputs Outputs Tools and TechniquesCollect Requirements Project Charter Requirements Documentation InterviewsStakeholder Register Requirements Management Plan Focus GroupsRequirements Traceability Matrix Facilitated WorkshopsGroup Creativity TechniquesGroup Decision Making TechniquesQuestionnaires and SurveysObservationsPrototypesDefine Scope Project Charter Project Scope Statement Experts JudgmentRequirements Documentation Project Document Updates Product AnalysisOrganizational Process Assets Alternatives IdentificationFacilitated WorkshopsCreate WBS Project Scope Statement WBS DecompositionRequirements Documentation WBS DictionaryOrganizational Process Assets Scope BaselineProject Document UpdatesVerify Scope Project Management Plan Accepted Deliverables InspectionRequirements Documentation Change RequestsRequirements Traceability Matrix Project Document UpdatesValidated DeliverablesControl Scope Project Management Plan Work Performance Measurements Variance AnalysisWork Performance Information Organizational Process AssetsUpdatesRequirements Documentation Change RequestRequirements Traceability Matrix Project Management Plan UpdatesOrganizational Process Assets Project Document UpdatesProject Scope Management - includes the processes required to ensure that the project includes all thework required, and only the work required, to complete the project successfully.1. Collect Requirements- The process of defining and documenting stakeholders’ needs to meet the project objectives.2. Define Scope- The process of developing a detailed description of the project and product.3. Create WBS- The process of subdividing project deliverables and project work into smaller, more manageablecomponents.4. Verify Scope- The process of formalizing acceptance of the completed project deliverables.5. Control Scope- The process of monitoring the status of the project and product scope and managing changes tothe scope baseline.
5. Time ManagementProcess Name Inputs Outputs Tools and TechniquesDefine Activities Scope Baseline Activity List DecompositionEnterprise Environmental Factors Activity Attributes Rolling Wave PlanningOrganizational Process Assets Milestone List TemplatesExperts JudgmentSequence Activities Activity List Project Schedule Network Diagrams Precedence DiagrammingMethod(PDM)Activity Attributes Project Document Updates Dependency DeterminationMilestone List Applying Leads And LagsProject Scope Statement Schedule Network TemplatesOrganizational Process AssetsEstimate ActivityResourcesActivity List Activity Resource Requirements Experts JudgementActivity Attributes Resource Breakdown Structure Alternatives Estimating DataResource Calendars Project Document Updates Published Estimating DataEnterprise Environmental Factors Bottom-up EstimatingOrganizational Process Assets Project Management SoftwareEstimate ActivityDurationsActivity List Activity Duration Estimates Experts JudgementActivity Attributes Project Document Updates Analoguous EstimatingActivity Resource Requirements Parametric EstimatingResource Calendars Three-point estimatesProject Scope Statement Reserve AnalysisEnterprise Environmental FactorsOrganizational Process AssetsDevelop Schedule Activity List Project Schedule Schedule Network AnalysisActivity Attributes Schedule Baseline Critical Path MethodProject Schedule Network Diagrams Schedule Data Critical Chain MethodActivity Resource Requirements Project Document Updates Resource LevelingResource Calendars What-if Scenario AnalysisActivity Duration Estimates Applying Leads And LagsProject Scope Statement Schedule CompressionEnterprise Environmental Factors Scheduling ToolOrganizational Process AssetsControl Schedule Project Management Plan Work Performance Measurements Performance ReviewsProject Schedule Organizational Process AssetsUpdatesVariance AnalysisWork Performance Information Project Management SoftwareOrganizational Process Assets Resource LevelingWhat-if Scenario AnalysisAdjusting Leads And LagsSchedule CompressionScheduling Tool
6. PROJECT TIME MANAGEMENT - Project Time Management includes the processes required to managetimely completion of the project.1. Define Activities- The process of identifying the specific actions to be performed to produce the projectdeliverables.2. Sequence Activities- The process of identifying and documenting relationships among the project activities.3. Estimate Activity Resources- The process of estimating the type and quantities of material, people, equipment, or suppliesrequired to perform each activity.4. Estimate Activity Durations- The process of approximating the number of work periods needed to complete individualactivities with estimated resources.5. Develop Schedule- The process of analyzing activity sequences, durations, resource requirements, and scheduleconstraints to create the project schedule.6. Control Schedule- The process of monitoring the status of the project to update project progress and managingchanges to the schedule baseline.“The project time management processes and their associated tools and techniques are documented inthe schedule management plan. The schedule management plan is contained in, or is a subsidiary planof, the project management plan.”
7. Cost ManagementProcess Name Inputs Outputs Tools and TechniquesEstimate Costs Scope Baseline Activity Cost Estimates Experts JudgmentProject Schedule Basis of Estimates Analogous EstimatingHuman Resource Plan Project Document Updates Parametric EstimatingRisk Register Bottom-up EstimatingEnterprise Environmental Factors Three-point estimatesOrganizational Process Assets Reserve AnalysisCost of QualityProject Management EstimatingSoftwareVendor Bid AnalysisDetermine Budget Activity Cost Estimates Cost Performance Baseline Cost AggregationBasis of Estimates Project Funding Requirements Reserve AnalysisScope Baseline Project Document Updates Experts JudgmentProject Schedule Historical RelationshipsResource Calendars Funding Limit ReconciliationContractsOrganizational Process AssetsControl Costs Project Management Plan Work Performance Measurements Earned Value ManagementProject Funding Requirements Budget Forecasts ForecastingWork Performance Information Organizational Process AssetsUpdatesTo-complete Performance Index(TCPI)Organizational Process Assets Change Requests Performance ReviewsProject Management Plan Updates Variance AnalysisProject Document Updates Project Management SoftwareProject Cost Management - involved in estimating, budgeting, and controlling costs so that the projectcan be completed within the approved budget.1. Estimate Costs- The process of developing an approximation of the monetary resources needed to completeproject activities.2. Determine Budget- The process of aggregating the estimated costs of individual activities or work packages toestablish an authorized cost baseline.3. Control Costs- The process of monitoring the status of the project to update the project budget and managingchanges to the cost baseline.
8. Quality ManagementProcess Name Inputs Outputs Tools and TechniquesPlan Quality Scope Baseline Quality Management Plan Cost-benefit AnalysisStakeholder Register Quality Metrics Cost of QualityCost Performance Baseline Quality Checklists Control ChartsSchedule Baseline Process Improvement Plan BenchmarkingRisk Register Project Document Updates Design of ExperimentsEnterprise Environmental Factors Statistical SamplingOrganizational Process Assets FlowchartingProprietary Quality ManagementMethodologiesAdditional Quality Planning ToolsPerform QualityAssuranceProject Management Plan Organizational Process AssetsUpdatesPlan Quality and Perform QualityControl Tools and TechniquesQuality Metrics Change Requests Quality AuditsWork Performance Information Project Management Plan Updates Process AnalysisQuality Control Measurements Project Document UpdatesPerform Quality Control Project Management Plan Quality Control Measurements Cause and Effect DiagramsQuality Metrics Validated Changes Control ChartsQuality Checklist Validated Deliverables FlowchartingWork Performance Measurements Organizational Process AssetsUpdatesHistogramApproved Change Requests Change Requests Pareto ChartDeliverables Project Management Plan Updates Run ChartOrganizational Process Assets Project Document Updates Scatter DiagramStatistical SamplingInspectionApproved Change Requests ReviewProject Quality Management - includes the processes and activities of the performing organization thatdetermine quality policies, objectives, and responsibilities so that the project will satisfy the needs forwhich it was undertaken. It implements the quality management system through policy and procedureswith continuous process improvement activities conducted throughout, as appropriate.1. Plan Quality- The process of identifying quality requirements and/or standards for the project and product,and documenting how the project will demonstrate compliance.2. Perform Quality Assurance- The process of auditing the quality requirements and the results from quality controlmeasurements to ensure appropriate quality standards and operational definitions are used.3. Perform Quality Control- The process of monitoring and recording results of executing the quality activities to assessperformance and recommend necessary changes.
9. HR ManagementProcess Name Inputs Outputs Tools and TechniquesDevelop HumanResource PlanActivity Resource Requirements Human Resource Plan Organization Charts and PositionDescriptionsEnterprise Environmental Factors NetworkingOrganizational Process Assets Organizational TheoryAcquire Project Team Project Management Plan Project Staff Assignments Pre-assignmentEnterprise Environmental Factors Resource Calendars NegotiationOrganizational Process Assets Project Management Plan Updates AcquisitionVirtual TeamsDevelop Project Team Project Staff Assignments Team Performance Assessments Interpersonal SkillsProject Management Plan Enterprise Environmental FactorsUpdatesTrainingResource Calendars Team-Building ActivitiesGround RulesCo-LocationRecognition and RewardsManage Project Team Project Staff Assignments Enterprise Environmental FactorsUpdatesObservation and ConversationProject Management Plan Organizational Process AssetsUpdatesProject Performance AppraisalsTeam Performance Assessments Change Request Conflict ManagementPerformance Reports Project Management Plan Updates Issue LogOrganizational Process Assets Interpersonal SkillsProject Human Resource Management - includes the processes that organize, manage, and lead theproject team.Develop Human Resource Plan - The process of identifying and documenting project roles,responsibilities, and required skills, reporting relationships, and creating a staffing management plan.1. Acquire Project Team- The process of confirming human resource availability and obtaining the team necessary tocomplete project assignments.2. Develop Project Team- The process of improving the competencies, team interaction, and the overall teamenvironment to enhance project performance.3. Manage Project Team- The process of tracking team member performance, providing feedback, resolving issues, andmanaging changes to optimize project performance.“The project management team is a subset of the project team and is responsible for the projectmanagement and leadership activities such as initiating, planning, executing, monitoring, controlling,and closing the various project phases. This group can also be referred to as the core, executive, orleadership team.”
10. Communication ManagementProcess Name Inputs Outputs Tools and TechniquesIdentify Stakeholders Project Charter Stakeholder Register Stakeholder AnalysisProcurement Documents Stakeholder Management Strategy Experts JudgementEnterprise Environmental FactorsOrganizational Process AssetsPlan Communications Stakeholder Register Communications Management Plan Communication RequirementsAnalysisStakeholder Management Strategy Project Document Updates Communication TechnologyEnterprise Environmental Factors Communication ModelsOrganizational Process Assets Communication MethodsDistribute Information Project Management Plan Organizational Process AssetsUpdatesCommunication MethodsPerformance Reports Information Distribution ToolsOrganizational Process AssetsManage StakeholderExpectationsStakeholder Register Organizational Process AssetsUpdatesCommunication MethodsStakeholder Management Strategy Change Request Interpersonal SkillsProject Management Plan Project Management Plan Updates Management SkillsIssue Log Project Document UpdatesChange LogOrganizational Process AssetsReport Performance Project Management Plan Performance Reports Variance AnalysisWork Performance Information Organizational Process AssetsUpdatesForecasting MethodsWork Performance Measurements Change Requests Communication MethodsBudget Forecasts Reporting SystemsOrganizational Process AssetsProject Communications Management - includes the processes required to ensure timely andappropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of projectinformation. Project managers spend the majority of their time communicating with team members andother project stakeholders.1. Identify Stakeholders- The process of identifying all people or organizations impacted by the project, and documentingrelevant information regarding their interests, involvement, and impact on project success.2. Plan Communications- The process of determining the project stakeholder information needs and defining acommunication approach.3. Distribute Information- The process of making relevant information available to project stakeholders as planned.4. Manage Stakeholder Expectations- The process of communicating and working with stakeholders to meet their needs andaddressing issues as they occur.5. Report Performance- The process of collecting and distributing performance information, including status reports,progress measurements, and forecasts.
11. Risk ManagementProcess Name Inputs Tools and Techniques OutputsPlan Risk Management Project Scope Statement Planning Meetings and Analysis Risk Management PlanCost Management PlanSchedule Management PlanEnterprise Environmental FactorsOrganizational Process AssetsIdentify Risks Risk Management Plan Documentation Reviews Risk RegisterActivity Cost Estimates Information Gathering TechniquesActivity Duration Estimates Checklist AnalysisScope Baseline Assumptions AnalysisStakeholder Register Diagramming TechniquesCost Management Plan SWOT AnalysisSchedule Management Plan Expert JudgmentQuality Management PlanProject DocumentsEnterprise Environmental FactorsOrganizational Process AssetsPerform QualitativeRisk AnalysisRisk Register Risk Probability and ImpactAssessmentRisk Register UpdatesRisk Management Plan Probability and Impact MatrixProject Scope Statement Risk Data Quality AssessmentOrganizational Process Assets Risk CategorizationRisk Urgency AssessmentExpert JudgmentPerform QuantitativeRisk AnalysisRisk Register Data Gathering and RepresentationTechniquesRisk Register UpdatesRisk Management Plan Quantitative Risk Analysis andModeling TechniquesCost Management Plan Expert JudgmentSchedule Management PlanOrganizational Process AssetsPlan Risk Responses Risk Register Strategies For Negative Risks orThreatsRisk Register UpdatesRisk Management Plan Strategies For Positive Risks OrOpportunitiesRisk-related Contract DecisionsContingent Response Strategies Project Management Plan UpdatesExpert Judgment Project Document UpdatesMonitor & ControlRisksRisk Register Risk Reassessment Risk Register UpdatesProject Management Plan Risk Audits Organizational Process AssetsUpdatesWork Performance Information Variance and Trend Analysis Change RequestsPerformance Reports Technical Performance Measurement Project Management Plan UpdatesReserve Analysis Project Document UpdatesStatus Meetings
12. Project Risk Management - The processes of conducting risk management planning, identification,analysis, response planning, and monitoring and control on a project. The objectives of Project RiskManagement are to increase the probability and impact of positive events, and decrease the probabilityand impact of negative events in the project.1. Plan Risk Management- The process of defining how to conduct risk management activities for a project.2. Identify Risks- The process of determining which risks may affect the project and documenting theircharacteristics.3. Perform Qualitative Risk Analysis- The process of prioritizing risks for further analysis or action by assessing and combining theirprobability of occurrence and impact.4. Perform Quantitative Risk Analysis- The process of numerically analyzing the effect of identifi ed risks on overall project objectives.5. Plan Risk Responses- The process of developing options and actions to enhance opportunities and to reduce threatsto project objectives.6. Monitor and Control Risks- The process of implementing risk response plans, tracking identified risks, monitoring residualrisks, identifying new risks, and evaluating risk process effectiveness throughout the project.“Project risk is always in the future. Risk is an uncertain event or condition that, if it occurs, hasan effect on at least one project objective. Objectives can include scope, schedule, cost, andquality.”
13. Procurement ManagementProcess Name Inputs Outputs Tools and TechniquesPlan Procurement Scope Baseline Procurement Management Plan Make-or-Buy AnalysisRequirements Documentation Procurement Statements of Work Expert JudgementTeaming Agreements Make-or-Buy Decisions Contract TypesRisk Register Procurement DocumentsRisk-related Contract Decisions Source Selection CriteriaActivity Resource Requirements Change RequestProject ScheduleActivity Cost EstimatesCost Performance BaselineEnterprise Environmental FactorsOrganizational Process AssetsConduct Procurement Project Management Plan Selected Sellers Bidder ConferencesProcurement Documents Procurement Contract Award Proposal Evaluation TechniquesSource Selection Criteria Resource Calendars Independent EstimatesQualified Seller List Change Requests Expert JudgementSeller Proposals Project Management Plan Updates AdvertisingProject Documents Project Document Updates Internet SearchMake-or-Buy Decisions Procurement NegotiationsTeaming AgreementsOrganizational Process AssetsAdminister Procurement Procurement Documents Procurement Documentation Contract Change Control SystemProject Management Plan Organizational Process AssetsUpdatesProcurement Performance ReviewsContracts Change Requests Inspections And AuditsPerformance Reports Project Management Plan Updates Performance ReportingApproved Change Requests Payment SystemsWorked Performance Information Claims AdministrationRecords Management SystemClose Procurement Project Management Plan Closed Procurement Procurement AuditsProcurement Documentation Organizational Process AssetsUpdatesNegotiated SettlementsRecord Management SystemProject Procurement Management - Includes the processes necessary to purchase or acquire products,services, or results needed from outside the project team. The organization can be either the buyer orseller of the products, services, or results of a project.1. Plan Procurements- The process of documenting project purchasing decisions, specifying the approach, andidentifying potential sellers.2. Conduct Procurements- The process of obtaining seller responses, selecting a seller, and awarding a contract.3. Administer Procurements- The process of managing procurement relationships, monitoring contract performance, andmaking changes and corrections as needed.4. Close Procurements- The process of completing each project procurement.