Learn how St. Agnes Medical Center in Fresno, CA revolutionized its surgical processes with help from McKesson solutions, including surgical information system Horizon Surgical Manager, in this case study.
Surgical Information System Helps Improve Processes At St. Agnes Medical Center
Case Study Saint Agnes Medical Center Revolutionizes Its Surgical and Supply Chain ProcessesAt a Glance Saint Agnes Medical Center faced Saint Agnes identified a number excess inventory, inconsistent of key goals:Organization documentation of supplies, varying – Reduce extensive, expensiveSaint Agnes Medical Center practices and lost charges in its onsite inventoryFresno, Calif. surgical and supply departments. Using McKesson solutions, the – Decrease surgical operating costs– 436-bed acute-care medical center medical center achieved its vision – Reduce variation in physician– State-of-the-art heart and for a seamless, fully automated practice vascular center and integrated surgery and supply – Decrease error rates for surgery– Inpatient visits per year: 25,000 chain process. Results include time and medication charging– Outpatient visits per year: 330,000 standardized practices, optimized inventory management, a 20% – Increase availability of necessarySolution Spotlight increase in charge capture, and surgical supplies– Horizon Anesthesia savings of more than $11.5 million. – Improve consistency, legibility, Documentation accuracy and completeness of Challenge documentation– Horizon Business Insight With such distinctions as a Top 100 – Enhance management access– Horizon Performance Manager Hospital for Cardiac Bypass Surgery to data– Horizon Surgical Manager in America and a Consumer Choice– Pathways Contract Management Award winner for 11 consecutive Answers– Pathways Healthcare Scheduling years, 436-bed Saint Agnes Medical Saint Agnes has a long history of– Pathways Materials Management Center has long been the hospital successfully using McKesson’s legacy of choice in Fresno, Calif. But with solutions. To realize its goals, theCritical Issues new hospitals in the area, Saint hospital upgraded to McKesson’s Agnes faces fierce competition for integrated surgical and supply chain– Expensive onsite inventory patients and revenue. Hospital solutions to collect, transfer and– High surgical operating costs management pinpointed the need manage key patient information —– Inefficient accounts to more effectively and efficiently from scheduling to admission to receivable/revenue recovery manage surgical and supply costs recovery to discharge. Through– Lack of solid information to remain competitive. the integration of McKesson’s for management performance management solutions, “A large percentage of charges for Saint Agnes can warehouse andResults a hospital are surgical charges, and access data to support its strategic a large percentage of those are goals. And McKesson’s surgical and– Reduced supply inventory by associated with supplies,” explains 55.2%, a $2.1 million savings anesthesia documentation tools Kathleen Dole, manager of product help clinicians produce legible and– Reduced orthopedic and support systems. “Our goal was to complete documentation, ultimately cardiovascular implant costs integrate surgery and materials automating the charging process by $2.3 million management. Without that, we and eliminating billing errors.– Gained lost charges of $1.5 million would continue to experience lost– Recovered managed care and charges, billing errors, inconsistent “The most valuable aspect of the contract charges of $5.8 million availability of supplies, and lack of integration between McKesson’s business-critical reporting data.” surgical, performance and supply– Enhanced access to business-critical reporting data chain suite is that it allows the clinical,