Glens Falls Hospital and Adirondack Radiology Associates


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Discover how Glens Falls Hospital and Adirondack Radiology Associates improved care and workflow with the help of a success RIS/PACS system RIS/PACS

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Glens Falls Hospital and Adirondack Radiology Associates

  1. 1. Case Study Glens Falls Hospital and Adirondack Radiology Associates At a Glance Improve Care and Workflow via Organization Shared Images and Data Glens Falls Hospital Faced with fragmented imaging silos. Clinicians struggled with Glens Falls, N.Y. records across a wide geographic fragmented patient imaging – 320-bed acute-care region and facilities, Glens Falls records, inefficiencies due to community hospital Hospital and Adirondack duplicate films and manual patient Adirondack Radiology Associates Radiology Associates needed a reconciliation. They also had Glens Falls, N.Y. and way to effectively manage medical disparate views of patients when Saratoga Springs, N.Y. images and reports across the working from different facilities. enterprise. These providers chose Staff members spent eight to – Private practice with McKesson’s picture archiving 12 hours per week tracking down 14 radiologists and communications system (PACS) to films for comparison purposes, four outpatient locations provide a unified view of patient devoted two FTEs to printing, and records and increase clinician spent more than $400,000 on film. Solution Spotlight productivity and satisfaction. – Horizon Medical ImagingTM Results to date include $400,000 Answers in overall cost savings, the ability To better serve patients, organiza- to handle 14% more computed tional leaders realized they needed Critical Issues tomography (CT) cases, and the a unified, high-quality diagnostic – Fragmented imaging records addition of a new line of business imaging system that would provide of patients receiving care for digital mammography. “anytime, anywhere” access to at different facilities patient information, images and – Clinician productivity Challenges reports. Via a user-friendly graphical and satisfaction Glens Falls Hospital (GFH) and interface, such a system would – Patient safety its affiliated private practice enable clinicians to acquire, radiology group, Adirondack integrate, store, distribute and – Spiraling healthcare costs Radiology Associates (ARA), serve display all relevant current and prior more than 250,000 patients in a images, regardless of service site. Results four-county, 4,000-square-mile Most important, the PACS would – Enabled anytime, anywhere area in northeastern New York. need to interface with two separate access to patient information, With patients and physicians radiology information systems images and reports in a dispersed throughout such a and manage a common patient unified, single site vast region, the need to “connect” association scheme with a single and share information and database. – Eliminated paper as a workflow images created challenges. driver and helped balance “It was crucial that imaging studies workload among radiologists Even though the hospital and be available for viewing throughout – Enhanced patient care and ARA-owned outpatient imaging the enterprise when a patient safety by providing clinicians centers share many patients, the record was opened in the PACS, with complete medical two organizations had never regardless of where it originated,” information worked from common clinical says Dan Chernoff, M.D., Ph.D., – Saved more than $400,000 information and medical records radiologist and director of radiology in film costs alone systems. Instead they maintained services, ARA. “Performed study lists patient information in separate also had to be available from all – Added new revenue streams, including digital mammography
  2. 2. Case Study “Horizon Medical Imaging sites, so the interpretation of studies 14 radiologists can use the system from a particular point of service from a variety of locations including allows us to offer the best would not depend on the physical the hospital reading room, four services to the community and location of the radiologist.” individual outpatient facility reading stations and their homes gives us the financial results After sending a request for proposal when on call. to five different vendors, McKesson’s that enable us to succeed and Horizon Medical ImagingTM PACS “Availability of specialty expertise expand our service offerings.” stood out as the only solution wherever the radiologist is capable of meeting the integration physically located, instant consults, needs. Other vendors required common worklists for multiple either an additional separate system radiologists to draw from, Dan Chernoff, M.D., Ph.D. or a migration to another radiology elimination of paper as a workflow Radiologist and Director information system. driver, and workload balancing among radiologists have been big of Radiology Services, “The system’s multisite association wins for us,” relays Dr. Chernoff. feature allows distinct patient Adirondack Radiology records from disparate sites to These “wins” are also paying off Associates present a unified view of a patient, by enabling GFH and ARA to: regardless of which facility creates the patient record,” explains – Handle 14% more computed Dr. Chernoff. “It allows all patient tomography (CT) cases per day imaging studies to appear as one unified record, even if the studies – Reduce overall costs by $400,000 were performed at different per year by eliminating film nonrelated facilities or placed in different registration systems. This – Create a new line of revenue by unified record greatly reduces the adding digital mammography possibility for error based on lack of access to – or awareness of – – Increase revenue by offering relevant prior studies.” the use of the system as a regional archive for images Results to noncompeting healthcare With Horizon Medical Imaging providers in place, radiologists, referring physicians and technologists “Horizon Medical Imaging allows can access unified radiology us to offer the best services to results, images and worklists the community and gives us the throughout the healthcare financial results that enable us enterprise, dramatically improving to succeed and expand our service workflow and efficiency. For offerings,” concludes Dr. Chernoff. example, the organization’s McKesson Provider Technologies Copyright © 2008 McKesson Corporation and/or one of its subsidiaries. All rights reserved. Horizon Medical 5995 Windward Parkway Imaging is a trademark of McKesson Information Solutions LLC. All other product or company names Alpharetta, GA 30005 mentioned may be trademarks, service marks or registered trademarks of their respective companies. PRT279-11/08 1.800.981.8601