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Mobile Self-Service: The Next Generation of Customer Service

by Product Management at Salesforce.com on Dec 09, 2013

  • 283 views

Presented at Salesforce.com Dreamforce 2013 ...

Presented at Salesforce.com Dreamforce 2013

Presented by:
Michael Chou - Director of Product Management @ Salesforce.com
Daniel Walsh - Director of User Experience @ Salesforce.com

Guest Speakers:
Mary Pat O'Toole - Director of Sales Resource & Development @ Avis Budget Group
JP Regit - CoE Lead @ PwC

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Mobile Self-Service: The Next Generation of Customer Service Mobile Self-Service: The Next Generation of Customer Service Presentation Transcript