Rob Whiteman - Learning Pool Conference

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The importance of collaboration in 21st Century government from the IDeA's new chief Rob Whiteman.

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  • Include references to total place, culture change, technology (technology being the easy bit)
  • 1.       Lack of money – what does this really mean in practical terms? 30% budgets, zero discretionary grants 2.       Effectiveness - learning from others and not reinventing the wheel
  • 3. Service improvement - economies of scale can be activated 4.   Engagement with citizens, partners, service providers leads to more joined up thinking
  • Example of internal collaboration: Devon County Council piloted the use of social networking technology within the organisation to see what efficiencies could be produced. Several departments were involved in the trial, which saw participants having social networking style profiles on a website only visible internally. These listed details of what the user does at work - not just their job title! Plus details of their background, education etc was listed - making it easy to find the person you need to help you. Discussion forums were also a feature, and participants were banned from emailing each other. Knowledge sharing was made possible through the use of blogs and social bookmarking technology.  One of the results from the pilot was that email traffic for those involved was greatly reduced, and moved from an interruptive method of communication to one which people 
  • Example of partnership working collaboration: The process involved the co-location and amalgamation of the Sutton’s Police and Community Unit and the London Borough of Sutton’s Safer Communities Team. The SSP and its services are now delivered or commissioned from a single point in Sutton town centre. Bringing senior managers together from the police and local authority has led to better performance management. There have also been savings from joined-up strategic planning, rationalised meetings, voluntary sector commissioning and integrated services. In 2006/07, the SSP was awarded national Beacon status in recognition of its innovative approach to partnership working and integrated service delivery
  • Example of partnership working collaboration: The process involved the co-location and amalgamation of the Sutton’s Police and Community Unit and the London Borough of Sutton’s Safer Communities Team. The SSP and its services are now delivered or commissioned from a single point in Sutton town centre. Bringing senior managers together from the police and local authority has led to better performance management. There have also been savings from joined-up strategic planning, rationalised meetings, voluntary sector commissioning and integrated services. In 2006/07, the SSP was awarded national Beacon status in recognition of its innovative approach to partnership working and integrated service delivery
  • Example of citizen collaboration: Kent Country Council and Medway Council ran a project called Transformed by You which saw citizens suggest ideas for improving local services using the internet. Citizens were encouraged to submit and vote on ideas for service improvements using a dedicated website, and then an event was run with a mixture of council officers and citizens in attendance. Prototype services were hacked together by volunteer developers with input from non-techy attendees. Projects were then fed back and demonstrated to all those present, and will be assessed by Medway and Kent councils as to how they can best be taken forward. 
  • Example of citizen collaboration: Kent Country Council and Medway Council ran a project called Transformed by You which saw citizens suggest ideas for improving local services using the internet. Citizens were encouraged to submit and vote on ideas for service improvements using a dedicated website, and then an event was run with a mixture of council officers and citizens in attendance. Prototype services were hacked together by volunteer developers with input from non-techy attendees. Projects were then fed back and demonstrated to all those present, and will be assessed by Medway and Kent councils as to how they can best be taken forward. 
  • Example of citizen collaboration: Kent Country Council and Medway Council ran a project called Transformed by You which saw citizens suggest ideas for improving local services using the internet. Citizens were encouraged to submit and vote on ideas for service improvements using a dedicated website, and then an event was run with a mixture of council officers and citizens in attendance. Prototype services were hacked together by volunteer developers with input from non-techy attendees. Projects were then fed back and demonstrated to all those present, and will be assessed by Medway and Kent councils as to how they can best be taken forward. 
  • Knowledge Hub –a single window to improvement in local government
  • Learning and Development Make the link back to Learning and development and the importance of this for a modern council:
  • Rob Whiteman - Learning Pool Conference

    1. 1. Public Sector Learning Conference 12 May 2010 The importance of collaboration in 21st century government Rob Whiteman, MD of IDeA
    2. 2. The next 3 years in local government will be characterised by the following…..
    3. 3. Massive budget cuts
    4. 4. Downsized councils in terms of headcount won't get you very far
    5. 5. A real need to do better for less
    6. 6. Efficiencies can only get you so far...
    7. 7. Innovation = change = collaboration.
    8. 8. Why collaboration? Collaboration between councils isn’t optional any more.  Why? 1.       Lack of money 2.       Effectiveness
    9. 9. Why collaboration? 3.       Service improvement 4.       Engagement with citizens, partners, service providers
    10. 10. Collaboration really works! There are three elements to councils collaborating: - internally between departments - externally between several councils and/or other local partners - with citizens
    11. 11. Example of internal collaboration: Devon County Council piloted the use of social networking technology within the organisation to see what efficiencies could be produced several departments were involved in the trial
    12. 12. Results of internal collaboration: email traffic for those involved was greatly reduced less interruptive and more efficient method of communication
    13. 13. Example of partnership working collaboration Safer Sutton Partnership (SSP) was the first partnership to create a fully integrated police and local authority team under single line management.
    14. 14. Results of partnership working collaboration led to better performance management big savings SSP was awarded national Beacon status
    15. 15. Example of citizen collaboration Kent Country Council and Medway Council project called Transformed by You which saw citizens suggest ideas for improving local services using the internet
    16. 16. Results of citizen collaboration Prototype services by volunteer developers with input from non-techy attendees Projects to be assessed by the councils as to how they can best be taken forward
    17. 17. Results of citizen collaboration Prototype services by volunteer developers with input from non-techy attendees Projects to be assessed by the councils as to how they can best be taken forward
    18. 18. <ul><li>The IDeA’s role in this </li></ul><ul><ul><li>Knowledge Hub </li></ul></ul><ul><ul><li>Sharing best practice </li></ul></ul><ul><ul><li>Using technology </li></ul></ul><ul><ul><li>Other relevant IDeA initiatives </li></ul></ul>
    19. 19. Where does Learning and Development fit in? Our modern councils are about improving our people so that we can meet challenges through Smarter recruitment Talent management
    20. 20. Questions
    21. 21. Public Sector Learning Conference 12 May 2010 The importance of collaboration in 21st century government Rob Whiteman, MD of IDeA

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