• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
CV Mauricio Corona, PhD
 

CV Mauricio Corona, PhD

on

  • 581 views

Want to know about my qualifications, academic & professional life?

Want to know about my qualifications, academic & professional life?

Here is the info

Statistics

Views

Total Views
581
Views on SlideShare
567
Embed Views
14

Actions

Likes
0
Downloads
5
Comments
0

1 Embed 14

https://twitter.com 14

Accessibility

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    CV Mauricio Corona, PhD CV Mauricio Corona, PhD Document Transcript

    • Dr. Mauricio Corona, PhD Associate Director Created by: BP Gurus Insurgentes Sur N° 800 Piso 8, Col. Del Valle. México, D.F. C.P.03100 T: +52 (55) 5061 4946 info@bpgurus.com
    • 2 EDUCATION Year Studies University 2007-2011 PhD, Business Administration - Degree with Summa Cum Laude for outstanding ITIL & Business Alignment research La Salle 2004-2006 Master in IT for Business Administration with honors. La Salle 1996-2001 Bs. Computer Sciences – Management focus La Salle EXPERIENCE Year Company Position 2011 to date BP Gurus Associate Director Main Activities Strategic advisor and IT Service Management project manager (ITIL, COBIT, PMI,Prince2, ISO/IEC 20000, ISO/IEC 27000). Year Company Position 2012 to date Anahuac University Professor at Actuary School Main Activities Professor at Risk Management Postgraduate Program (MBA) teaching the subject 'Risk Management and IT infrastructure' Year Company Position 2007 to date La Salle University Professor at Business School and associate researcher at Science Research Center Main Activities Professor in IT for Business Administration Postgraduate program (MBA) Teaching the next subjects: • Business Models. • Planning and Administering Computing Centers. • IT Service Management. Scientific researcher in social sciences
    • 3 Year Company Position 2008 - 2011 Pink Elephant Ibero America Senior Consultant and Director of Education Main Activities Leading consulting projects mainly on ITIL, ISO 20000, COBIT across Latin America. Develop certification courseware and courses about ITIL, COBIT, ISO 20000, ISO 27000, MAAGTIC International speaker at the main ITSM conferences in EEUU and Latin America Year Company Position 1997 - 2008 La Salle University CTO Main Activities Support the provision of academic and administrative services to more than 18000 users across the country. Server, Telecommunication and Computer Centers administrator. AWARDS Year Company Recognition 2013 Anahuac University Proffesor excellence Award 2011 La Salle University PhD degree with Summa Cum Laude 2009 La Salle University Best 2009 Professor at Master in IT for Business Administration 2006 La Salle University Best student of IT Master Program 2004 – 2006
    • 4 2006 La Salle University Master Degree with honors EXPERIENCE Some Conferences 1. Speaker for the Federation of Business Disciplines conference Albuquerque EEUU, March 2013 2. Speaker in the executive track at Service management Fusion conference, Dallas Texas, EEUU, October 2012 3. Speaker for the Federation of Business Disciplines conference, New Orleans, EEUU, March 2012 4. Speaker at Pink Elephant Conference, Las Vegas Nevada EEUU, March 2011. 5. Speaker at several Pink Elephant Conferences, across Latin America, June 2008 – Jun 2011. 6. Speaker for ITSMf USA, Argentina and Spain in 2010. Projects with international organisations 1. Official reviewer for 'ITIL project update' 2010 – 2011 2. Official Translator for ITIL 2011 Latinamerican Spanish Glosary 3. Official Translator for ITIL certification exams to Spanish Some consulting projects Grupo Alsea From April 2013 to date Project name: Service Management Office Role: Project Manager Description: Design and Deploy a Service Management Office to support all of the Domino’s Pizza, Starbucks, Burger King, Chili’s, California Pizza Kitchen, P.F. Chang’s, Pei Wei, Italianni´s and The Cheesecake Factory stores across Mexico. Methodology: Scientific based owned by BP Gurus. Grupo Modelo S.A.B de C.V. From April 2012 to June 2013 Project name: TAN - BSM alignment Role: Project Manager Description: Assess, design and deploy Request Fulfillment, Incident Management, Problem Management, Change Management, Release and Deployment Management, Service Asset and Configuration Management, Service Level Management, Knowledge Management, Services Catalog and Service Portfolio processes to support production, distribution and sales of several beer brands like Corona Beer across the world. Tools: BMC Remedy IT Service Management Methodology: Scientific based owned by BP Gurus using ITIL, COBIT and PMI. La Salle University From February 2012 to date
    • 5 Project Name: postgraduate Programs on line Role: Project manager coordinating instructional design, LMS and development teams Description: Generation of the pedagogic model and creation of the multimedia files with portable SCORM for the LMS. Instructional design. Methodology: owned by BP Gurus Grupo Modelo S.A.B de C.V. From July 2011 to January 2012. Project name: World class Service Desk Role: Senior consultant and project leader Description: Design and deployment of incident and Request Fulfillment processes as well as the Service Desk Function with national and international operations Tools: BMC Remedy IT Service Management Methodology: scientific based owned by BP Gurus using ITIL, COBIT and PMI Regional corporate Center BBVA (Financial core BBVA Bank supporting IT Latin- American region operations From October 2009 to March 2010 Project name: EIS Role: Senior Consultant Description: Design and deployment of incident management, Request Fulfillment, service Asset and Configuration Management, Change Management, Release and Deployment management, Security Management, Capacity Management, Financial Management and Availability Management processes as well as Service Desk BBVA Bancomer Bank From November 2009 to December 2010). Project Name - MIGS Role: Senior Consultant Description: Assess, design and deploy request fulfillment, Incident Management, Problem Management, Change Management, Release and Deployment Management, Service Asset and Configuration Management, Service Level Management. General Bank of Panama From January to December 2009 Project Name: PISTA Role: Senior Consultant and Process Simulation Description: Assess, design and deploy Request Fulfillment, Incident Management, Problem Management Tools: Migration from HP to BMC Remedy IT Service Management Methodology: scientific based owned by BP Gurus using ITIL, COBIT and PMI
    • 6 Pemex From February 2009 to July 2009 Description: Service Catalog Design Project name: Scat at PEMEX Role: Senior Consultant Description: Service Catalog design and deployment Plenumsoft – México 2009. From July to December 2009 Project name: PSIS Role: Senior Consultant and Project Manager Description: Assess, design and deploy Request Fulfillment, Incident Management, Problem Management, Change Management and Configuration Management Monex Financial Group October 2009 Project name: ITIL Role: Senior Consultant Description: Service Desk Workshops Federal electricity Commission June to December 2008 Project name: Telecom Hotels Role: Senior Consultant and Project Manager Description: Presidential project that hosts more than 52 Telecom hotels supported and operated by ITIL processes Iusacell Project Name: ITIL Role: Senior Consultant Description: Assess, design and deploy Request Fulfillment, Incident Management, Problem Management, Change Management and Configuration Management Course Delivery on Site In several countries like Panama, Ecuador, Dominican Republic, Venezuela, Guatemala. ITIL, ISO 20000, ISO 27000 course delivery at foundations, intermediate and expert level for organizations within the financial, manufacturing, telecommunications, logistics, oil, aerospace, transportation and government among others sectors. Course Delivery through telepresence or videoconference ITIL certification courses at several countries and industries in Russia, EEUU, South Africa y Latin America
    • 7 Scientific Research Maturity assessment of ITIL processes and IT Business Alignment in Latin-American countries at Government Telecommunications, Financial Services and Outsourcing organizations. TRAINING · ITU Telecom World Switzerland, 2003 · Red Hat Linux (2001) CERTIFICATIONS 1. ITIL Managing Across Lifecycle (2011) 2. Prince2 Foundations (2010) 3. Information Security ISO/IEC 27001 (2010) 4. Information Security ISO/IEC 27002 (2010) 5. COBIT Foundations (2010) 6. ISO 20,000 Management and Improvement of IT Service Management processes,2010 7. ITIL Service Lifecycle: Service Strategy (2010) 8. ITIL Service Lifecycle: Service Design (2010) 9. ITIL Service Lifecycle: Service Transition (2010) 10.ITIL Service Lifecycle: Service Operation (2010) 11.ITIL Service Lifecycle: Continual Service Improvement (2010) 12.ITIL Intermediate Capability Stream: Service Offerings and Agreements (2009) 13.Intermediate Capability Stream: Planning Protection and Optimization (2009) 14.ITIL Intermediate Capability Stream: Operational Support and Analysis (2009) 15.Intermediate Capability Stream: Release Control and Validation (2009) 16.ITIL Expert in IT Service Management (2009) 17.ITIL Practitioner IPAD (Financial and Service Level Management) (2009) 18.Practitioner IPPI (Capacity, Availability and Continuity) (2009) 19.ISO 20000 Foundations (2008) 20.ITIL Foundations Certificate in IT Service Management Version 3 (2008) 21.Practitioner IPSR (Service Desk, Incident & Problem) (2008) 22.ITIL Practitioner IPRC (Configuration, Change & Release) (2008) 23.ISM / ITIL Service Manager (2008) 24.ITIL Foundations Certificate in IT Service Management Version 2 (2005) 25.MCP in Internetworking with MS TCP/IP (2001) 26.MCP in Networking Essentials (2000) 27.MCP in Microsoft Windows Server (2000) 28.MCP in Microsoft Windows Workstation (2000) SKILLS LANGUAGES English Toefl 585 Pts.
    • 8 Others  Planning organizational needs  Advising people  Analyzing data  Interpreting languages  Skillfully applying professional knowledge  Conducting scientific researches  Defining and refining research objectives  Designing questionnaires  Applying several research techniques to gather relevant information  Research using quantitative and/or qualitative methods  Developing and testing theories  Carrying out or directing field work to gather information  Statistical analysis  Writing for publications in magazines and newspapers & scientific papers Published Articles Magazines, newspapers, forums 1. Federation for Business Disciplines 2. IT Service Management Forum chapter USA 3. Help Desk Institute USA & Canada 4. Knowledge and Management (Argentina, Bolivia, Chile, Colombia, España, Ecuador, México, Uruguay y USA) 5. Management Today 6. Milenio Supplement of Management and Business 7. IT World 8. Logistics world 9. Facilities, engineering magazine 10.The Economist 11.Consulting Magazine - National Chamber of Consulting Companies INTERNATIONAL COMITEES 1. Member of the National Standardization Technical Committee of Electronics and Information Technology and Communication – Working with ISO 20000 and ISO 27000 standards.