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Sharepoint conference 4 - dow jones
 

Sharepoint conference 4 - dow jones

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    Sharepoint conference 4 - dow jones Sharepoint conference 4 - dow jones Presentation Transcript

    • How MS SharePoint Helped Employee Communications Do More with Less
      Dow Jones: Michael Fry & Mary McCall
    • About Dow Jones
    • Agenda
      Employee Communications
      Challenges and opportunities
      Achieving our Goals
      3Cs: Communication, Collaboration and Culture
      Best Practice
      Employee Portal
      Why a portal?
      History of our portal
      Lessons Learned
      Show and Tell
      ROI: doing more with less
    • Problems, Issues We faced
      Too much email, attachments, versions
      Too much on c: drive
      Long sales cycle
      Buried information/knowledge (search)
      Centralized posting/content control
      Dispersed, global workforce
      Multi-cultures
    • EMG Employee Communications - 2000
      750 Employees
    • JV.net
      First intranet
      HTML – 48 hour turn-around
    • Factiva Publisher
      Eating our own Dog Food
      Content Management Tool
    • 2002 – Factiva Publisher & STS
      SharePoint Team Services
      Multiple servers
    • 2004 – SPS 2003
      100% SharePoint
      Devolved Content Management
    • EMG Employee Communications - Today
      2500+
      Employees
    • EC: Mission Statement
      Communications, Collaboration and Culture: the backbone of employee communications and its ultimate purpose of supporting the business and its organizational priorities.
      Our mission is to support the achievement of EMG’s goals by supporting the creation of an inclusive, global corporate culture that embraces open communication, collaboration and information sharing, that the employer brand resonates throughout the organization and that a framework is created for people to access information and knowledge they need to do their job.
      We will foster an environment that is free of regional bias, values cultural diversity and the exchange of knowledge.
      We will facilitate the sharing of information and knowledge across all functional and regional areas of the Company, establishing processes for listening, leading and involving employees.
    • EC: Mission Statement
      Communications, Collaboration and Culture: the backbone of employee communications and its ultimate purpose of supporting the business and its organizational priorities.
    • Achieving our Goals: 3Cs
      Communication
      Collaboration
      Culture
    • Communication
      Knowledge and Information Management
      Devolved Content Management
      Building the brand
      Business strategy and goals
      Portal Server
    • Portal Server
      How we use SharePoint as communication Tool
      Demo
    • Collaboration
      Global, dispersed work teams
      Tools and solutions
      Office Communicator (IM)
      Web conferencing (Live Meeting)
      Professional attribute and value
      Team Sites
    • Team Sites
      How we use SharePoint as a collaboration tool
      Demo
    • Culture: how we communicate and collaborate
      Develop a winning corporate culture
      Building Sales Team awareness
      Selling what they know
      News integration
      Collaboration
      Drive engagement
      Minimize time and distance through shared portal experience
      Equal access and contribution globally
      No censorship
    • Culture: how we achieve our goals
      Communications
      Collaboration
      Culture
      Communications Strategy
    • Culture
      Supporting and developing a global Culture with SharePoint
      Demo
    • Why a Portal: 3Cs
      3Cs: Communication, Collaboration, Culture
      Global, dispersed work force
      Brand
      Consistency
      Sales and marketing material
      Messages (strategy and goals)
      Costs
      Speed, efficiency
      Reduce application clutter
      Real-time business
      Speed in communication
      Market response
      Supporting the business
    • Employee Communications: Best Practice
      Peer generated content
      Video, articles
      Photos
      Fun and People
      Community
      Achievements
      Microsoft shop
      Uniform platform (web conference, IM, portal, Office, browsers)
      Devolved content management
      Eliminates barriers
      Increase rate and pace of publishing
      Drives collaboration and KM
      Eliminate the need for attachments
      The Pipeline
      Global (access, contribution, etc)
    • Portal: Lessons Learned
      Business holds: ownership, budget, requirements
      Executive Sponsor
      Aligned with business strategy
      Devolved Publishing/Content Management
      Global access and contribution
      No censorship (editorial guidelines and eCode of Conduct)
      Solve business problems
      Invest in the right tools (Live Meeting)
      Low maintenance
      Anticipate business needs
      Podcasts/vlog
      Broadcast voice mail
      Texting
      Mobile
    • SharePoint Top Tips
      List Ideas
      Best Practices
      Meetings RSVP & flight itinerary
      Feedback
      Request forms
      Product FAQs
      Fantastic 40 site templates
      Learning Calendar
      Office Information
      Opt-in/opt-out
      Use SharePoint groups
      Site directories to manage sites
      Minimize administrators
      Avoid folders, use list columns
      Activate ‘force check out’
      Save Lists, Libraries & web parts as templates
      Content Audits – collaboration/not archive
      Best bets – Search audit
    • Increase ROI
      Everything aligns with and supports business priorities and strategies:
      Enables devolved content management
      Solves business problems
      Drives communication and collaboration
      Supports small travel budgets
      Dashboards
      Transparency on metrics
      Empowers users
      Drives engagement
      Reduces sales cycle
      Builds Sales Team knowledge
    • ROI: Doing more with less
      Site Administration
      Small Employee Communications team – more productive – strategic – LESS Money
      Scalable
      Costs slow to start, easy to scale up when needed – spend less now – LESS Money
      Self service
      Quicker turn around, less resources – LESS MONEY
      Business Strategy
      Executive support
      Line of sight
      Winning Culture
      Global
      Common platform brings everyone together online
      Less travel – LESS MONEY
    • Future Plans
      SharePoint 2010
      CRM integration
      Search (FAST)
      Peer generated news
      Social networking
    • Remember to fill out your evaluations onMySPCfor your chance to win two HD web cams and a designer mouse (3 prizes awarded daily)
    • Learn More about SharePoint 2010
      Information forIT Prosat TechNet
      http://MSSharePointITPro.com
      Information forDevelopersat MSDN
      http://MSSharePointDeveloper.com
      Information forEveryone
      http://SharePoint.Microsoft.com
    • Contact Information
      Michael.Fry@dowjones.com
      Mary.McCall@dowjones.com
    • © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
      The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.