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Unica selected DocZone for authoring, managing, translating, and publishing DITA content. Unica used XML/DITA during content production and needed an efficient, scalable solution to facilitate productivity and adherence to these standards.
In this presentation, Mark Hoeber, Unica’s senior manager of technical documentation, illustrates the:
* business challenges that led Unica to select DocZone
* process that Unica followed to implement the DocZone DITA-based environment
* details of the first production run through with DocZone
* metrics that show the impact DocZone made to Unica's environment: increased content re-use, reduced localization costs, faster time-to-market, and higher productivity