Building Digital Engagement ofDistance Students to Enhance their Success                    Professor Mark Brown        En...
About Massey…       Auckland            Palmerston North                                              Wellington          ...
About Massey…
About Massey…
About Massey…
About DELFA…                                    • Innovation hub                                    • Global think tank   ...
Pop quiz...
Pop quiz...   1. How many gold medals did Australia win at the      London Olympics?
Pop quiz...    2. How many gold medals did New Zealand win        at the London Olympics?
Pop quiz...
Pop quiz...    3. How many athletes did Massey University       have at the London Olympics?
Pop quiz...
Pop quiz...
Pop quiz...
Outline…  1. A BOLD new future  2 A framework for student engagement  3. A brief reality check from distance learners
1. A BOLD new future
1. A BOLD new future     Blended, On-line, Distance                 (the new normal)
1. A BOLD new future
1. A BOLD new futureNo = 181 THE
1. A BOLD new future
1. A BOLD new future
1. A BOLD new future
1. A BOLD new future
1. A BOLD new future                       But wait                there‟s more…
1. A BOLD new future
1. A BOLD new future
1. A BOLD new future
1. A BOLD new future
1. A BOLD new future
1. A BOLD new future
1. A BOLD new future       What does all this mean?       The traditional universityis being   chiseled       away    by p...
1. A BOLD new future        Previously international students had to                      come to us               Now we ...
2. A framework forstudent engagement
2. A framework forstudent engagement     Engagement perspectives…                 • Behavioural                 • Psycholo...
2. A framework forstudent engagement
2. A framework forstudent engagement    67%    54%
2. A framework forstudent engagement   72%   58%
2. A framework forstudent engagement
2. A framework forstudent engagement
2. A framework forstudent engagement    Publication of league tables:       - attrition       - completion       - progres...
2. A framework forstudent engagement    Our Student Success Framework…       •   Appropriate course choice       •   Proac...
2. A framework forstudent engagement                                                                  Adapted from Wilson ...
2. A framework forstudent engagement                             Student Life Cycle I N T E R V E N T I O N S             ...
2. A framework forstudent engagement                     Mapping Student Success
2. A framework forstudent engagement     Thinking About Study - „the website‟     •   Focus on managing         expectatio...
2. A framework forstudent engagement    Thinking About Study - „Online preparation tools‟    •   Self directed exercises  ...
2. A framework forstudent engagement
2. A framework forstudent engagement
2. A framework forstudent engagement     Thinking About Study -„Work/Study/Life Calculator‟
2. A framework forstudent engagement     Making Choices –“online course previews‟
2. A framework forstudent engagement
2. A framework forstudent engagement     First Few Weeks - „Online orientation course‟
2. A framework forstudent engagement     Progression   – „Online Learning Platform‟
2. A framework forstudent engagement
2. A framework forstudent engagement                     - Real time clinics
2. A framework forstudent engagement    Progression   – „OWLL‟              Visits                             150000     ...
2. A framework forstudent engagement
2. A framework forstudent engagement     Progression   - „Assignment Pre-reading Service‟
2. A framework forstudent engagement     Digitalised study resources
2. A framework forstudent engagement     Digital video…                         All-time Views (Cumm)                     ...
3. A brief reality check
3. A brief reality check                           Digital exclusion                           European                   ...
3. A brief reality check        „I would like to continue [participating] but not being        able to send the video miss...
3. A brief reality check        „I would like to continue [participating] but not being        able to send the video miss...
Final Word…
Final Word…     Metaphorically how can new digital technologies provide     caves, campfires, watering holes and mountain ...
Questions…      “A prudent question is one-half of wisdom.”                         Francis Bacon                 http://w...
What happened in the past is no longer a reliable guideto the future           • Learning for the future           • Teach...
Building Digital Engagement of Distance Students to Enhance their Success
Building Digital Engagement of Distance Students to Enhance their Success
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Building Digital Engagement of Distance Students to Enhance their Success

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Presentation at Engaging Students Through Digital Communications, Sydney, 15th August 2012

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  • Annual Plan Goal 50% reduction
  • Building Digital Engagement of Distance Students to Enhance their Success

    1. 1. Building Digital Engagement ofDistance Students to Enhance their Success Professor Mark Brown Engaging Students through Digital Communications 15th August, 2012
    2. 2. About Massey… Auckland Palmerston North Wellington Distance International
    3. 3. About Massey…
    4. 4. About Massey…
    5. 5. About Massey…
    6. 6. About DELFA… • Innovation hub • Global think tank • Networked community • Interdisciplinary development • Engine for new learning futures http://delfa.massey.ac.nz
    7. 7. Pop quiz...
    8. 8. Pop quiz... 1. How many gold medals did Australia win at the London Olympics?
    9. 9. Pop quiz... 2. How many gold medals did New Zealand win at the London Olympics?
    10. 10. Pop quiz...
    11. 11. Pop quiz... 3. How many athletes did Massey University have at the London Olympics?
    12. 12. Pop quiz...
    13. 13. Pop quiz...
    14. 14. Pop quiz...
    15. 15. Outline… 1. A BOLD new future 2 A framework for student engagement 3. A brief reality check from distance learners
    16. 16. 1. A BOLD new future
    17. 17. 1. A BOLD new future Blended, On-line, Distance (the new normal)
    18. 18. 1. A BOLD new future
    19. 19. 1. A BOLD new futureNo = 181 THE
    20. 20. 1. A BOLD new future
    21. 21. 1. A BOLD new future
    22. 22. 1. A BOLD new future
    23. 23. 1. A BOLD new future
    24. 24. 1. A BOLD new future But wait there‟s more…
    25. 25. 1. A BOLD new future
    26. 26. 1. A BOLD new future
    27. 27. 1. A BOLD new future
    28. 28. 1. A BOLD new future
    29. 29. 1. A BOLD new future
    30. 30. 1. A BOLD new future
    31. 31. 1. A BOLD new future What does all this mean? The traditional universityis being chiseled away by powerful global forces and new business models as a multitude of new providers emerge.
    32. 32. 1. A BOLD new future Previously international students had to come to us Now we can go to them…Won 2011 QS Award -
    33. 33. 2. A framework forstudent engagement
    34. 34. 2. A framework forstudent engagement Engagement perspectives… • Behavioural • Psychological • Institutional • Socio-cultural • Holistic A complex web of interactions Kahu, E. (2011). Framing student engagement in higher education. Studies in Higher Education, 1-16.
    35. 35. 2. A framework forstudent engagement
    36. 36. 2. A framework forstudent engagement 67% 54%
    37. 37. 2. A framework forstudent engagement 72% 58%
    38. 38. 2. A framework forstudent engagement
    39. 39. 2. A framework forstudent engagement
    40. 40. 2. A framework forstudent engagement Publication of league tables: - attrition - completion - progression http://www.tec.govt.nz/
    41. 41. 2. A framework forstudent engagement Our Student Success Framework… • Appropriate course choice • Proactive personalised contact/information • Early identification of „at risk‟ • Role of external support • Positive interactions with university • Feel sense of belong to the university • Develop academic confidence • Develop academic capacity Need to move away from „goulash approach‟
    42. 42. 2. A framework forstudent engagement Adapted from Wilson (2009) Tertiary Intervention What do we do for failing students Secondary Intervention What do we do for at-risk students? Targeted/Selective Primary Intervention What do we do for targeted groups of students? General/Primary Intervention What do we do for all students? Intervention Pyramid
    43. 43. 2. A framework forstudent engagement Student Life Cycle I N T E R V E N T I O N S Student Success Framework
    44. 44. 2. A framework forstudent engagement Mapping Student Success
    45. 45. 2. A framework forstudent engagement Thinking About Study - „the website‟ • Focus on managing expectations • Content and tools to assist the student to make good choices - Distance learning and how it works - Considerations when choosing courses - Planning your study - Services and resources
    46. 46. 2. A framework forstudent engagement Thinking About Study - „Online preparation tools‟ • Self directed exercises - Literacy/numeracy exercises - Is distance learning for me? Quiz
    47. 47. 2. A framework forstudent engagement
    48. 48. 2. A framework forstudent engagement
    49. 49. 2. A framework forstudent engagement Thinking About Study -„Work/Study/Life Calculator‟
    50. 50. 2. A framework forstudent engagement Making Choices –“online course previews‟
    51. 51. 2. A framework forstudent engagement
    52. 52. 2. A framework forstudent engagement First Few Weeks - „Online orientation course‟
    53. 53. 2. A framework forstudent engagement Progression – „Online Learning Platform‟
    54. 54. 2. A framework forstudent engagement
    55. 55. 2. A framework forstudent engagement - Real time clinics
    56. 56. 2. A framework forstudent engagement Progression – „OWLL‟ Visits 150000 100000 50000 0 2009 2010 2011 2012 Total visits 111,113 65.4% increase on 2011
    57. 57. 2. A framework forstudent engagement
    58. 58. 2. A framework forstudent engagement Progression - „Assignment Pre-reading Service‟
    59. 59. 2. A framework forstudent engagement Digitalised study resources
    60. 60. 2. A framework forstudent engagement Digital video… All-time Views (Cumm) 180000 169513 160000 140000 132067 120000 100000 97552 80000 60000 62765 40000 40809 20000 0 885 1227 23296 12424 0 6122 2007 S1 2007 S2 2008 S1 2008 S2 2009 S1 2009 S2 2010 S1 2010 S2 2011 S1 2011 S2 2012 S1 Views
    61. 61. 3. A brief reality check
    62. 62. 3. A brief reality check Digital exclusion European 1 paper (unit) College of Education Remote location Employed 3 days
    63. 63. 3. A brief reality check „I would like to continue [participating] but not being able to send the video misses the point of the exercise. It highlights a concern for online learning doesnt it? There are people who dont know the technology well enough to be able to work it with ease.‟
    64. 64. 3. A brief reality check „I would like to continue [participating] but not being able to send the video misses the point of the exercise. It highlights a concern for online learning doesnt it? There are people who dont know the technology well enough to be able to work it with ease.‟ Disengagement was an attraction of being a Distance Learner
    65. 65. Final Word…
    66. 66. Final Word… Metaphorically how can new digital technologies provide caves, campfires, watering holes and mountain tops which promote a sense of belonging?
    67. 67. Questions… “A prudent question is one-half of wisdom.” Francis Bacon http://www.slideshare.net/mbrownz/
    68. 68. What happened in the past is no longer a reliable guideto the future • Learning for the future • Teachers as future makers • Leading in a climate of change

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