BPM Techniques for Personal Process Management

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With the advent of Web 2.0 and online social interactions, people started sharing thoughts, contents and tasks online. This evolved to cover also socialization of task management, which is currently supported by a plethora of online services directed to the final user. However, all these tools share a common weakness: they don't provide any way for structuring the interactions, dependencies or constraints between tasks.
This talk discusses a vision towards the application of BPM techniques and tools to personal task management. The challenge of this roadmap is finding the appropriate level of complexity of processes: the language for modeling such processes should be complete enough for describing basic processes but also simple enough to let people understand, accept and use them in their everyday life. Therefore, our proposal describes how to strip off some of the expressive power of enterprise business processes, so as to accommodate end user needs and acceptance.
Simplification of expressive power has been carried out based on the observation that end users have rather simple needs and usually aim at describing collaborative activities performed together with their acquaintances.

In our informal investigation with users, by asking them to design some typical personal workflows, we noticed that:
1. Users don't need personal process management in the sense of structuring their own workplans, because for that purpose they are happy enough with plain tasklists (possibly based on temporal deadlines) with no particular structure.
2. Users want to easily specify task assignment to friends.
3. Users want to describe simple sequential constraints between tasks or the possibility of performing actions altogether.
4. Users don't want to deal with complex decision points, involving definition of conditional expressions, complex event management, or exceedingly complex process structures.

Based on this, we propose a PPM model that is based on BPM practices but actually covers a fairly reduced expressive power. In particular, our execution model covers only the design of process types that comprise: atomic tasks, sequential task dependency, and parallel execution. Assignment of one task is allowed to one and only one person. The design consists of task types, assigned to actual people (not roles). Therefore, the reuse of process models (in the sense of having several executions of them) is possible but not really frequent.

This being said, also the visual notation that one can apply for representing this kind of processes can be a stripped down version of well-known standardized tasks. In particular, we propose to start from a notation that only includes two elements: atomic tasks, represented by white boxes, which can be assigned to one person; sequential dependencies, represented by directed arcs between boxes; parallel execution, represented by two or more branches.

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BPM Techniques for Personal Process Management

  1. 1. Application and Simplification of BPM Techniquesfor Personal Process Management Marco Brambilla Dipartimento di Elettronica e Informazione, Politecnico di Milano Contact: marco.brambilla@polimi.it marcobrambi marcobrambi BPMS2 Workshop, Tallin, September 3, 2012
  2. 2. Outline• The goals of social BPM• A BPMN-based notation for social BPM• An approach for fast prototyping• Conclusions
  3. 3. Personal processes: the ideaContext:• Social Networking• Social sharing of content Evolution towards socialization of task management • plethora of online services directed to the end user for building and sharing todo lists, such as RememberTheMilk, Astrid, and many others
  4. 4. Online task management • Huge list • Widespread products • Diverse features • No coverage of any process-related feature (not even sequence of tasks)
  5. 5. Contribution of this work• A vision towards social and personal process management oriented to end users instead of businesses• A proposal of simplified modeling language for personal processes• A proof of concept tool for modeling and executing persona processes• A preliminary validation with some users
  6. 6. Simplified modeling language• Obtained stripping down to the core the features of traditional BP modeling languages• Basically allowing only: • Atomic tasks • Sequence • Parallel • Assignment to single users• Crucial reductions: • No roles • No conditions • No OR / XOR splitting• Very radical simplifications!!
  7. 7. Sample model• Obtained stripping down to the core the features of traditional BP modeling languages• Basically allowing only: • Atomic tasks • Sequence • Parallel • Assignment to single users• Crucial reductions: • No roles • No conditions • No OR / XOR splitting• Very radical simplifications
  8. 8. Tool implementation
  9. 9. DEMO http://www.youtube.com/watch?v=ou6N7jWh0kA
  10. 10. Conclusions and future work Personal processes are likely to become the next important automation of personal life (after calendar, agenda, todo lists,..) We proposed a very simple yet effective notation. Surprisingly enough, users did not miss the huge amount of features we left out from our modeling language. Future work • Complete the implementation of model editor and online execution platform • Investigate the acceptance (by end users) of alternative process models and choose the optimal one
  11. 11. Thanks. For questions please contact: Marco Brambilla marco.brambilla@polimi.it marcobrambi marcobrambi

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