Deliver Virtual Desktops on-demand with simplified Lifecycle Management Martijn Bosschaart Channel Systems Engineer Netherlands [email_address]

Citrix “End-to-End” Virtualization XenApp XenServer XenDesktop Desktop Virtualization Application Virtualization Server Virtualization Desktop Virtualization

Traditional Desktop Deployment Image Secure Deploy Monitor Maintain Back-up Retire Procure 1 2 3 4 8 7 6 5 Distributed Desktop Lifecycle Many unique images Slow to deploy and maintain Complex to secure Difficult to update apps and OS

Many unique images

Slow to deploy and maintain

Complex to secure

Difficult to update apps and OS

Centralization Is Appealing VM Infrastructure VM VM VM VM Virtual Delivery Protocol

First Generation VDI - Simply Moving the Problem Some benefits Easier to secure and backup Same desktop lifecycle PC sprawl becomes virtual desktop image sprawl New challenges Degraded user experience Immature management tools High storage costs Centralized Desktop Lifecycle Data Center Image Secure Deploy Monitor Maintain Back-up Retire Procure 1 2 3 4 8 7 6 5

Some benefits

Easier to secure and backup

Same desktop lifecycle

PC sprawl becomes virtual desktop image sprawl

New challenges

Degraded user experience

Immature management tools

High storage costs

Overcoming Challenges with 1 st Generation Desktop Virtualization

Avoid These Common Pitfalls Mismatching virtual desktops and use cases Neglecting quality of user experience Increasing storage costs and virtual desktop sprawl

Mismatching virtual desktops and use cases

Neglecting quality of user experience

Increasing storage costs and virtual desktop sprawl

Virtual Desktops Are Not for Everyone Example: Repetitive task-based workers need... Identical, standardized access to specific applications Locked down, tightly controlled environments Transactional usage of data Best scalability at lowest cost Virtual desktops might be overkill Capable of unwanted personalization Enable more flexibility than required Higher infrastructure costs than shared server-based alternatives

Example: Repetitive task-based workers need...

Identical, standardized access to specific applications

Locked down, tightly controlled environments

Transactional usage of data

Best scalability at lowest cost

Virtual desktops might be overkill

Capable of unwanted personalization

Enable more flexibility than required

Higher infrastructure costs than shared server-based alternatives

Match the Desktop Strategy to the Use Case Low TCO Shared server-based desktops Personalized Virtual Desktops (VM or Blade PC) Offline flexibility Laptops with virtual apps Task Workers Office Workers 30% 55% 15% Mobile Workers

PC Users Have High Expectations Not addressed by first generation VDI Demand personal settings and familiar look-and-feel Accustomed to local PC performance Work from different locations Want to use different devices Access a broad range of content

Demand personal settings and familiar look-and-feel

Accustomed to local PC performance

Work from different locations

Want to use different devices

Access a broad range of content

Exceed User Experience Expectations Same performance from any location or device with high performance protocol Same personal settings from any location or device "Instant On" – immediate productivity Desktop support just a click away

Same performance from any location or device with high performance protocol

Same personal settings from any location or device

"Instant On" – immediate productivity

Desktop support just a click away

New Cost Challenges for IT Infrastructure Virtual desktop sprawl Still have many unique images to manage Desktop workloads on servers Unpredictability of user and application behavior Cost per GB: PC vs. enterprise network storage 50 unique user images can easily consume 1TB immediately

Virtual desktop sprawl

Still have many unique images to manage

Desktop workloads on servers

Unpredictability of user and application behavior

Cost per GB: PC vs. enterprise network storage

50 unique user images can easily consume 1TB immediately

The traditional Windows Desktop The Dynamic Windows Desktop Disk Hardware Interface O/S Applications

Separate Apps from Desktops Reduce costs through simpler app and desktop management Desktop appliances Virtual Desktop Hosted& Streamed Apps, Delivered to Virtual Desktops

Separating Apps Minimizes Desktop Image Sprawl Many users can share one base image Only need to store, update, rollback and refresh one desktop image Reduce storage requirements up to 90% Personalize Update Monitor Image Deliver 2 1 3 4 5 Simplified Lifecycle Management, Single Desktop Image

Many users can share one base image

Only need to store, update, rollback and refresh one desktop image

Reduce storage requirements up to 90%

Next Generation Desktop Virtualization Provides a complete system for desktop delivery Users Data Center Single master image of each component Dynamically assembled for each user Delivered with best user experience High speed delivery Apps User Settings Virtual Desktop On-demand Assembly OS

Next-Generation Desktop Virtualization Happening Now

Citrix XenDesktop 2.1 Next-generation Desktop Virtualization Solution Superior User Experience Simple Desktop Provisioning and Integrated App Delivery Reliable Desktop Access Management Desktop Optimization and Support Broad Desktop Delivery Ecosystem

Superior User Experience

Simple Desktop Provisioning and Integrated App Delivery

Reliable Desktop Access Management

Desktop Optimization and Support

Broad Desktop Delivery Ecosystem

Desktop Delivery Controller Links a user request to a virtual desktop (pooled/assigned) Maintains status of each virtual desktop Improves connection speeds by regulating idle virtual workstations

Links a user request to a virtual desktop (pooled/assigned)

Maintains status of each virtual desktop

Improves connection speeds by regulating idle virtual workstations

Virtual Desktop Infrastructure Virtualization Technology Support Multiple vendors: Citrix XenServer* Microsoft Hyper-V VMware ESX Integration into VM Infrastructure Start Suspend Resume Shutdown PC Blades Computing power for specialized users *included in all XenDesktop Editions

Virtualization Technology Support

Multiple vendors:

Citrix XenServer*

Microsoft Hyper-V

VMware ESX

Integration into VM Infrastructure

Start

Suspend

Resume

Shutdown

PC Blades

Computing power for specialized users

Operating System Delivery Citrix Provisioning Server* for Streaming a base OS into the virtual machine Streaming one image to many VMs Usage of one base image by numerous people as applications are removed Patching base image patches all virtual machines *included in XenDesktop Advanced Edition and up

Citrix Provisioning Server* for

Streaming a base OS into the virtual machine

Streaming one image to many VMs

Usage of one base image by numerous people as applications are removed

Patching base image patches all virtual machines

Application Delivery Seamlessly add applications to the base OS Users are only shown the applications they have access to Delivered in the most appropriate method (hosted, installed or streamed) Application Receiver automatically identifies and displays applications Options: Hosted Apps: Citrix XenApp* Streamed Apps: Citrix XenApp* or Microsoft App-V Installed: vDisk / local disk *included in XenDesktop Enterprise Edition and up

Seamlessly add applications to the base OS

Users are only shown the applications they have access to

Delivered in the most appropriate method (hosted, installed or streamed)

Application Receiver automatically identifies and displays applications

Options:

Hosted Apps: Citrix XenApp*

Streamed Apps: Citrix XenApp* or Microsoft App-V

Installed: vDisk / local disk

User Personalization Allows environment settings to travel with the user Optimizes the transfer and storage of profiles Allows for cross-platform settings synchronization Further customizes a standard desktop Options: Citrix User Profile Manager AppSense Environment Manager Flex/Hybrid Profile solutions …

Allows environment settings to travel with the user

Optimizes the transfer and storage of profiles

Allows for cross-platform settings synchronization

Further customizes a standard desktop

Options:

Citrix User Profile Manager

AppSense Environment Manager

Flex/Hybrid Profile solutions

…

Virtual Desktop Agent Installed on all Desktops (VMs/Blades/PC's) Supports XP (32bit) SP2/SP3 and Vista (32bit) SP1 Delivers virtual desktop via ICA protocol SpeedScreen SpeedBrowse SmoothRoaming Universal Print Driver Dynamic client drive mapping (USB drives) Multi-monitor support Session Reliability ClearType etc…

Installed on all Desktops (VMs/Blades/PC's)

Supports XP (32bit) SP2/SP3 and Vista (32bit) SP1

Delivers virtual desktop via ICA protocol

SpeedScreen

SpeedBrowse

SmoothRoaming

Universal Print Driver

Dynamic client drive mapping (USB drives)

Multi-monitor support

Session Reliability

ClearType

etc…

Desktop Receiver Maintains the launch and connection between an end point and a virtual desktop Secures communication with integrated plug-in

Maintains the launch and connection between an end point and a virtual desktop

Secures communication with integrated plug-in

Secure Delivery Provides integrated SSL encryption of the traffic Provides virtual desktop-only or full VPN functionality Integrated into the Desktop Receiver

Provides integrated SSL encryption of the traffic

Provides virtual desktop-only or full VPN functionality

Integrated into the Desktop Receiver

Web Interface 5.01 Required for End User ICA Connections to Virtual Desktops New Sites provide Features for Desktop Connections

Required for End User ICA Connections to Virtual Desktops

New Sites provide Features for Desktop Connections

End User Experience Desktop Appliances Unmanaged Machines Access Scenarios Web Page Windowed Full-Screen Login Full-Screen

End-User View WI Fat client or Remote user 20% use case “ Full-Screen-Only desktop” 80% use case Use Desktop Appliance or locked-down fat client Windows XP PNAgent (installed as shell replacement) ICA Client (full screen, special keys passed through ICA) HTTP ICA Enumerates published desktops and auto-launches first desktop with pass-through credentials Linux / others Web Browser (run in kiosk mode) Desktop Receiver (full screen, special keys passed through ICA) HTTP ICA

Summary and Key Takeaways

Keys to Successful Desktop Virtualization Target appropriate use cases "Office workers" that need the personalization and flexibility Ensure superior user experience Simple, fast and reliable from any location, any device Control storage costs and virtual desktop sprawl Separate apps and desktops and condense to single, standardize master images

Target appropriate use cases

"Office workers" that need the personalization and flexibility

Ensure superior user experience

Simple, fast and reliable from any location, any device

Control storage costs and virtual desktop sprawl

Separate apps and desktops and condense to single, standardize master images

The traditional Windows Desktop The Dynamic Windows Desktop Citrix XenApp Citrix XenDesktop Citrix Provisioning Server Citrix XenServer Disk Hardware Interface O/S Applications

DataCenter side virtualization XenServer Provisioning Server

User viewpoint Apps streamed (client side virtualized ) App installed in image App published (server side virtualized) SAP XenDesktop XenApp