Uploaded on

 

More in: Education
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
566
On Slideshare
0
From Embeds
0
Number of Embeds
0

Actions

Shares
Downloads
31
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Principles of Management Introduction to Management-2 nd Part Lecture 2
  • 2. Managerial Roles
    • Described by Mintzberg .
      • A role is a set of specific tasks a person performs because of the position he holds.
    • Roles are directed inside as well as outside the organization.
    Figure Mintzberg’s Managerial Roles 2 –
  • 3. Interpersonal Roles
    • Roles managers assume to coordinate and interact with employees and provide direction to the organization.
      • Figurehead role: symbolizes the organization and what it is trying to achieve.
      • Leader role: train, counsel, mentor and encourage high employee performance.
      • Liaison role: link and coordinate people inside and outside the organization to help achieve goals.
    2 –
  • 4. Informational Roles
    • Associated with the tasks needed to obtain and transmit information for management of the organization.
      • Monitor role: analyzes information from both the internal and external environment.
      • Disseminator role: manager transmits information to influence attitudes and behavior of employees.
      • Spokesperson role: use of information to positively influence the way people in and out of the organization respond to it.
    2 –
  • 5. Decisional Roles
    • Associated with the methods managers use to plan strategy and utilize resources to achieve goals.
      • Entrepreneur role: deciding upon new projects or programs to initiate and invest.
      • Disturbance handler role: assume responsibility for handling an unexpected event or crisis.
      • Resource allocator role: assign resources between functions and divisions, set budgets of lower managers.
      • Negotiator role: seeks to negotiate solutions between other managers, unions, customers, or shareholders.
    2 –
  • 6. The Roles That Managers Play High Moderate Low Importance Spokesperson Resource Allocator Entrepreneur Figurehead Leader Liaison, Monitor Disturbance Handler Negotiator Disseminator Entrepreneur Small Firms Large Firms 2 –
  • 7. Managerial Skills
    • There are three skill sets that managers need to perform effectively.
      • 1. Conceptual skills: the ability to analyze and diagnose a situation and find the cause and effect.
      • 2. Human skills: the ability to understand, alter, lead, and control people’s behavior.
      • 3. Technical skills: the job-specific knowledge required to perform a task. Common examples include marketing, accounting, and manufacturing.
    • All three skills are enhanced through formal training, reading, and practice.
    2 –
  • 8. Figure 1. 4 Skills Needed at Different Levels of Management 2 –
  • 9. Management Challenges
    • Increasing number of global organizations.
    • Building competitive advantage through superior efficiency, quality, innovation, and responsiveness.
    • Managing an increasingly diverse work force.
    • Using new technologies.
    2 –
  • 10. Contemporary Management Issues and Challenges
    • Acute labor shortages in high-technology job sectors and an oversupply of less skilled labor
    • The need to create challenging, motivating, and flexible work environments
    • The effects of information technology on how people work
    • The complex array of new ways of structuring organizations
    2 –
  • 11. Contemporary Management Issues and Challenges (cont’d)
    • Increasing globalization of product and service markets
    • The renewed importance of ethics and social responsibility
    • The use of quality as the basis for competition
    2 –
  • 12. Competencies of Tomorrow’s Managers
    • The great communicator
    • The individual coach
    • The team player
    • The technology master
    • The problem solver
    • The foreign ambassador
    • The change agent
    • The lifelong learner
    2–