Digital Concierge

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Dialogue is important

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Michael Hardey, Academic at University of Hull/York, favorited this 1 month ago
Tags mobile consumers web services 20 customers
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The digital conciergechallenges forsocial technology – telecommunications, SNSs, RSS, blogs…
Because you become what you click…
With Dr Mariann Hardey Ph.D.
Social Media Analyst
Our homes are GoogledMapped
Our Knowledge is Wikipedic
Our friends are socially tagged & under observation
Our efficient ways
A bleak future?
Because, Technology favours horrible people
Coupland, D. 2009
We anticipate: Arrival of information
I often wonder, how much faster we can all go?
Acceleration: Created nostalgia for previous unhurried culturalism
Belonging to the present
eComm offers a futuristic touch
Are we in danger of taking for granted such dramatic shifts?
*SHRUG* that’s just the way life is these days
A continued code of ethics
Based on self-reflection
How we illuminate ourselves
Constantly seeking alignment with others
Challenges for social technologies
Abuse of private information
Industry response to a seemingly (intentional) ill-informed public
Is it desirable for universal rules?
Will we lose cultural nuances?
The digital concierge
Information comes easy
Design to represent Us as genuine with real expression
Social and professional life/style is to keep in touch
Our lives will continue connected…
Thank you & Questions…
e: mariann@mariannhardey.net
twitter: mazphd