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Dr. Mazlan Abbas
               Chief Research Director
               Wireless Communications Cluster
               MIMOS BERHAD




www.mimos.my         Copyright © 2009-2010 MIMOS Berhad
5 objectives that were considered by the Ministers to be
                         crucial for a successful broadband economy in the region.
                                               Widen broadband connectivity
           Bali Action


                                Provide a secure, safe and sustainable environment thru ICT
                                                         initiatives
                                        Facilitate effective convergence of services
           Plan




                                   Encourage development of content and applications

                                            Develop human resource capacity




www.mimos.my                                Copyright © 2009-2010 MIMOS Berhad
The Change is Inevitable




www.mimos.my         Copyright © 2009-2010 MIMOS Berhad
“We create the Internet”   “We use the Internet”                 “We live and breathe in
                                                                 the Internet”




   Create                     Use                                Live




www.mimos.my                Copyright © 2009-2010 MIMOS Berhad
A Day in the Life of Mobile
                   Broadband User




www.mimos.my       Copyright © 2009-2010 MIMOS Berhad
The Worldwide Trend




www.mimos.my        Copyright © 2009-2010 MIMOS Berhad
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
A Broadband Nation
               Need A Healthy DNA




www.mimos.my       Copyright © 2009-2010 MIMOS Berhad
Broadband Network
                 Devices
                                                                 alone is insufficient
                                                                  to transform the
                                                                      economy
                 Eco-
                system
                 DNA
 Applications                        Networks




www.mimos.my               Copyright © 2009-2010 MIMOS Berhad
                                                                We Need the Right DNA!
Manufacturer

                   Product
                    House                                                    System
                                                                           Integrator


                                                           Telco
                                                                                         Reseller &
         R&D
                                                                                         Distributor


                              Users


               Applications                                                         Content
                Developer                               Content                    Aggregator
                                                        Provider
                                                                                  App Stores



www.mimos.my                          Copyright © 2009-2010 MIMOS Berhad
The Dumb vs Smart Pipe
               Who Controls the Customers?




www.mimos.my           Copyright © 2009-2010 MIMOS Berhad
Who controls and owns the Customers?
                   Operators or Device Players?




                                                                          Apple released:
                                                                          • Jan 2007 – iPhone
                                                                          • July 2008 – iPhone 3G
                                                                          • June 17, 2009 – iPhone 3GS
                                                                          • April 3, 2010 – iPad
                                                                          • June 24, 2010 – iPhone 4




                                 1.7 Mil iPhone 4 sold in 3 days
                                 > 225K apps
                                                                                  3 Millions iPad Sold
                                                       > 11K iPad apps specific
www.mimos.my              Copyright © 2009-2010 MIMOS Berhad
                                                                                  Within 80 Days!
[As of March 2010 – Apple downloads @ 350 apps per sec vs Nokia download @ 22 apps per sec]




                       Market Share ≠ Downloads
www.mimos.my                      Copyright © 2009-2010 MIMOS Berhad
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
Choosing The RIGHT Business
                   Model




www.mimos.my     Copyright © 2009-2010 MIMOS Berhad
Option #1
                                                               1.      Telco-Branded
                                                               2.      Main Content Provider (CP)
                                                                       with Owned Content


                                                                        100%
                                                                               $ 1.00
               Telco



                            60% to 70%               Telco                        CP     30% to 40%

                                                                      $ 0.60            $ 0.40
                                       Marketing
       CP              CP                 cost
                                      absorbed by
www.mimos.my                             Telco
                                 Copyright © 2009-2010 MIMOS Berhad
Option #2
                                                      1.              Telco-Branded
                                                      2.              Content Aggregator (CA) which
                                                                      Do Not Own Content
               Telco
                                                                         100%
                                                                                 $ 1.00


                CA

                            60% to 70%               Telco                          CA     30% to 40%

                                                                      $ 0.60              $ 0.40
                                       Marketing
                                          cost
       CP              CP                                                  CP                  CA
                                      absorbed by
                                         Telco                                   $ 0.20         $ 0.20
www.mimos.my                     Copyright © 2009-2010 MIMOS Berhad        X%                   Y%
Option #3
                                                                   1.    3rd Party Branded
                                                                   2.    CA with Owned Content
               Telco
                #2
                                                                        100%   $ 1.00

                3rd     Marketing
                CP
                          cost
                       absorbed by
                           CP 50%  Telco                                        3rdCP    50%

                                                                   $ 0.50               $ 0.50
               Telco
                #1

www.mimos.my                  Copyright © 2009-2010 MIMOS Berhad
Option #4
                                                               1.    3rd Party Branded
                                                               2.    Content Aggregator (CA)
                 Telco                                               which Do Not Own Content
                  #2
                                                                    100%
                         CP                                                 $ 1.00

                 3rd
                 CA
                         CP
 Marketing
   cost                   50%                 Telco                          3rd CA    50%
absorbed by                                                    $ 0.50                 $ 0.50
    CA Telco
          #1
                                                                     CP                  3rd CP

  www.mimos.my            Copyright © 2009-2010 MIMOS Berhad
                                                                      X%   $ 0.25     $ 0.25 %
                                                                                            Y
Android Market

                                     Windows
                                                                                          App Store
                                    Marketplace




                    Verizon Media                                                                     Blackberry App
                         Store                                                                            World



                                            Mobile
               Telus Mobility App
                      Store                App Stores                                                   Ovi Store - Nokia




                                                                                                PlayNow Arena –
                          Symbian Apps
                                                                                                  Sony Ericsson


                                            Samsung App                        PocketGear App
                                               Store                                Store


www.mimos.my                              Copyright © 2009-2010 MIMOS Berhad
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
Consumers increasingly
                                                    want to access the same
                                                    Internet content and
                                                    services on their mobile
                                                    phones that they can
                                                    from fixed access/PCs




www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
A survey from Nielsen Online among
                                             European mobile Internet users
                                             showed a higher proportion accessing
                                             social networks than ever before

                                             The UK saw the highest increase, with
                                             2 million people accessing social
                                             networks from their mobiles, a 249%
                                             increase on last year




www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
•
   •
   •
   •
   •
   •

   •




  [Facebook Facts: March 2010]

www.mimos.my                     Copyright © 2009-2010 MIMOS Berhad
•


 •




 •




  [Facebook Facts: March 2010]

www.mimos.my                     Copyright © 2009-2010 MIMOS Berhad
App store/web service usage will
                                                    increase as the installed base of
                                                    smartphones grow.

                                                    The rise of powerful smartphones
                                                    providing a genuinely pleasing user
                                                    experience is encouraging people to
                                                    access web content




www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
Net Traffic Exponential
                        Growth!
                                                                                         1% Rule
                                                                                    (Internet Culture)
                                                                                One will create content, 10 will
                                                                                "interact" with it (commenting or
                                                                                offering improvements) and the other
                                                                                89 will just view it.


                                                                                      90-9-1 Principle
                                                                                1% of people create content, 9% edit
                                                                                or modify that content, and 90% view
                                                                                the content without contributing.
   [Sysomos analyzed over 2.5 million YouTube videos that were embedded in blog posts between July and December 2009.]

www.mimos.my                               Copyright © 2009-2010 MIMOS Berhad
According to Apple, 58 million iPhone OS devices
                                            have been sold worldwide through September
                                            2009. Of those, it is estimated that just over
                                            40%, (24 million) are iPod Touch devices.

                                            Apple is using the iPod Touch to build loyalty
                                            with pre-teens and teens, even before they have
                                            their own phones (think: McDonalds' Happy
                                            Meal marketing strategy).

                                            When today's young iPod Touch users age by five
                                            years, they will already have iTunes accounts,
                                            saved personal contacts to their iPod Touch
                                            devices, purchased hundreds of apps and songs,
                                            and mastered the iPhone OS user interface.

                                            This translates into loyalty and switching costs,
                                            allowing Apple to seamlessly "graduate" young
                                            users from the iPod Touch to the iPhone.

                                            And now from iPhone to iPad….
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
The difference in growth rates can be attributed to the App Store providing better
monetization possibilities for application developers than Facebook did through its
first 18 months.

Developers, like all rational companies, pursue markets where the path to revenue
generation is clear.
 www.mimos.my                  Copyright © 2009-2010 MIMOS Berhad
Broadband – The Malaysian
                      Approach




www.mimos.my          Copyright © 2009-2010 MIMOS Berhad
Drivers                                                  Barriers
                      Technology                                           Spectrum/Capacity

                Slow Internet Demand                                    Low ARPU / Business Model

                Limited Fixed Network                                           Coverage

               Bridging the Digital Divide                                  Low Literacy Rate

               Maturing Mobile Market.
                                                                               Awareness
               Operators seek growth.

                     Governments                                              Governments

                        Devices                                                  Devices


www.mimos.my                       Copyright © 2009-2010 MIMOS Berhad
ADSL > 1.5 M
               Wireless > 1 M
               Cellular Phones > 100%




www.mimos.my                      Copyright © 2009-2010 MIMOS Berhad
Technology
                                                                       Area    Population
                                                                                                   Choice
                                                                                          FTTH, ETTH, VDSL, HSPA+,
                                                                      Zone 1   13,318,703
                                                                                                   WiMAX

                                                                      Zone 2   5,499,180    ADSL2+, HSPA+, WiMAX
               As-to-date: 37 % (June, 2010)
                                                                      Zone 3   8,911,813    ADSL, HSDPA, WiMAX, etc
                                                                      Total    27,729,696



                           •




                                                                       •
    •                                                                  •
    •                                                                  •




www.mimos.my                     Copyright © 2009-2010 MIMOS Berhad
Zone 2 + Zone 3
               = 14 Million (50%)




www.mimos.my       Copyright © 2009-2010 MIMOS Berhad
Close to 3.4 Billion people live in Rural Area (World
               population 6.7 Billion)




               In Africa about 70% and in Asia 60%




               Often there is NO communications service available


               Characteristics of a potential village subscriber
               • Income less than USD 3 per day
               • Awareness and education level is low
               • Lack of basic infrastructure such as power, roads, etc


www.mimos.my        Copyright © 2009-2010 MIMOS Berhad                    3
Knowledge comes from information
   Information is Power
   Often, we’ve more power once Connected
   Sadly 3.5 out of 5 Malaysians DO NOT
   haveaccess to this power



www.mimos.my     Copyright © 2009-2010 MIMOS Berhad
•
Socio-economic value of ICTs




                                                                            3

                                                                            2

                               •



                               •
                                                                            1
                                                        •
                                                        •
                                                        •


                                                                                Time
               www.mimos.my            Copyright © 2009-2010 MIMOS Berhad
1                                                                              3   VALUE GAP
     ACCESS GAP
• Improved service                                                             • Relevant content
  delivery.                                                                    • Platform for
                                                                                 business ecosystem
         USER
      EXPERIENCE                                                                       USER
                                                                                   ATTACHMENT


2
 ADOPTION GAP
• Easy to use
  internet device
       USER
    CONFIDENCE

                   Digital Divide must be tackled from a holistic approach rather than
                                     hardware or connectivity alone
    www.mimos.my                          Copyright © 2009-2010 MIMOS Berhad
• Aggregating information
                                                      dissemination to Rakyat

                                                    • Enhancing reach in the
                                                      underserved communities




www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
INFO @ A CLICK

                                                           • Simplifying the
                                                             Internet Information
                                                             Access
                                                           • Affordable
                                                           • Internet Information
                                                             Anytime, Anywhere,
                                                             Anyone



 SERVICE DELIVERY




www.mimos.my        Copyright © 2009-2010 MIMOS Berhad
[Jen-ii™ ID No: 09-00049-0101]




                                                          [Idola ID™ No: 09-00050-0101]
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
•




          [Jen-ii™ ID No: 09-00049-0101]      •




          [Idola™ ID No: 09-00050-0101]
www.mimos.my                       Copyright © 2009-2010 MIMOS Berhad
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad
Alternative
                        Media                                                     Intelligent Service
                       (WWW)                                                      Delivery Platform
Mainstream
  Media




         Government
           Services
                                                                                              WiWi™



                           Jen-ii           iDOLA                        iDOLA2

  www.mimos.my                      Copyright © 2009-2010 MIMOS Berhad
•

   •
               –
               –

   •



   •
   •

   •
www.mimos.my       Copyright © 2009-2010 MIMOS Berhad
www.mimos.my   Copyright © 2009-2010 MIMOS Berhad

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Wireless Broadband - Building the Eco-System

  • 1. Dr. Mazlan Abbas Chief Research Director Wireless Communications Cluster MIMOS BERHAD www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 2. 5 objectives that were considered by the Ministers to be crucial for a successful broadband economy in the region. Widen broadband connectivity Bali Action Provide a secure, safe and sustainable environment thru ICT initiatives Facilitate effective convergence of services Plan Encourage development of content and applications Develop human resource capacity www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 3. The Change is Inevitable www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 4. “We create the Internet” “We use the Internet” “We live and breathe in the Internet” Create Use Live www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 5. A Day in the Life of Mobile Broadband User www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 6. The Worldwide Trend www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 7. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 8. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 9. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 10. A Broadband Nation Need A Healthy DNA www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 11. Broadband Network Devices alone is insufficient to transform the economy Eco- system DNA Applications Networks www.mimos.my Copyright © 2009-2010 MIMOS Berhad We Need the Right DNA!
  • 12. Manufacturer Product House System Integrator Telco Reseller & R&D Distributor Users Applications Content Developer Content Aggregator Provider App Stores www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 13. The Dumb vs Smart Pipe Who Controls the Customers? www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 14. Who controls and owns the Customers? Operators or Device Players? Apple released: • Jan 2007 – iPhone • July 2008 – iPhone 3G • June 17, 2009 – iPhone 3GS • April 3, 2010 – iPad • June 24, 2010 – iPhone 4 1.7 Mil iPhone 4 sold in 3 days > 225K apps 3 Millions iPad Sold > 11K iPad apps specific www.mimos.my Copyright © 2009-2010 MIMOS Berhad Within 80 Days!
  • 15. [As of March 2010 – Apple downloads @ 350 apps per sec vs Nokia download @ 22 apps per sec] Market Share ≠ Downloads www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 16. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 17. Choosing The RIGHT Business Model www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 18. Option #1 1. Telco-Branded 2. Main Content Provider (CP) with Owned Content 100% $ 1.00 Telco 60% to 70% Telco CP 30% to 40% $ 0.60 $ 0.40 Marketing CP CP cost absorbed by www.mimos.my Telco Copyright © 2009-2010 MIMOS Berhad
  • 19. Option #2 1. Telco-Branded 2. Content Aggregator (CA) which Do Not Own Content Telco 100% $ 1.00 CA 60% to 70% Telco CA 30% to 40% $ 0.60 $ 0.40 Marketing cost CP CP CP CA absorbed by Telco $ 0.20 $ 0.20 www.mimos.my Copyright © 2009-2010 MIMOS Berhad X% Y%
  • 20. Option #3 1. 3rd Party Branded 2. CA with Owned Content Telco #2 100% $ 1.00 3rd Marketing CP cost absorbed by CP 50% Telco 3rdCP 50% $ 0.50 $ 0.50 Telco #1 www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 21. Option #4 1. 3rd Party Branded 2. Content Aggregator (CA) Telco which Do Not Own Content #2 100% CP $ 1.00 3rd CA CP Marketing cost 50% Telco 3rd CA 50% absorbed by $ 0.50 $ 0.50 CA Telco #1 CP 3rd CP www.mimos.my Copyright © 2009-2010 MIMOS Berhad X% $ 0.25 $ 0.25 % Y
  • 22. Android Market Windows App Store Marketplace Verizon Media Blackberry App Store World Mobile Telus Mobility App Store App Stores Ovi Store - Nokia PlayNow Arena – Symbian Apps Sony Ericsson Samsung App PocketGear App Store Store www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 23. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 24. Consumers increasingly want to access the same Internet content and services on their mobile phones that they can from fixed access/PCs www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 25. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 26. A survey from Nielsen Online among European mobile Internet users showed a higher proportion accessing social networks than ever before The UK saw the highest increase, with 2 million people accessing social networks from their mobiles, a 249% increase on last year www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 27. • • • • • • [Facebook Facts: March 2010] www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 28. • • • [Facebook Facts: March 2010] www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 29. App store/web service usage will increase as the installed base of smartphones grow. The rise of powerful smartphones providing a genuinely pleasing user experience is encouraging people to access web content www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 30. Net Traffic Exponential Growth! 1% Rule (Internet Culture) One will create content, 10 will "interact" with it (commenting or offering improvements) and the other 89 will just view it. 90-9-1 Principle 1% of people create content, 9% edit or modify that content, and 90% view the content without contributing. [Sysomos analyzed over 2.5 million YouTube videos that were embedded in blog posts between July and December 2009.] www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 31. According to Apple, 58 million iPhone OS devices have been sold worldwide through September 2009. Of those, it is estimated that just over 40%, (24 million) are iPod Touch devices. Apple is using the iPod Touch to build loyalty with pre-teens and teens, even before they have their own phones (think: McDonalds' Happy Meal marketing strategy). When today's young iPod Touch users age by five years, they will already have iTunes accounts, saved personal contacts to their iPod Touch devices, purchased hundreds of apps and songs, and mastered the iPhone OS user interface. This translates into loyalty and switching costs, allowing Apple to seamlessly "graduate" young users from the iPod Touch to the iPhone. And now from iPhone to iPad…. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 32. The difference in growth rates can be attributed to the App Store providing better monetization possibilities for application developers than Facebook did through its first 18 months. Developers, like all rational companies, pursue markets where the path to revenue generation is clear. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 33. Broadband – The Malaysian Approach www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 34. Drivers Barriers Technology Spectrum/Capacity Slow Internet Demand Low ARPU / Business Model Limited Fixed Network Coverage Bridging the Digital Divide Low Literacy Rate Maturing Mobile Market. Awareness Operators seek growth. Governments Governments Devices Devices www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 35. ADSL > 1.5 M Wireless > 1 M Cellular Phones > 100% www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 36. Technology Area Population Choice FTTH, ETTH, VDSL, HSPA+, Zone 1 13,318,703 WiMAX Zone 2 5,499,180 ADSL2+, HSPA+, WiMAX As-to-date: 37 % (June, 2010) Zone 3 8,911,813 ADSL, HSDPA, WiMAX, etc Total 27,729,696 • • • • • • www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 37. Zone 2 + Zone 3 = 14 Million (50%) www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 38. Close to 3.4 Billion people live in Rural Area (World population 6.7 Billion) In Africa about 70% and in Asia 60% Often there is NO communications service available Characteristics of a potential village subscriber • Income less than USD 3 per day • Awareness and education level is low • Lack of basic infrastructure such as power, roads, etc www.mimos.my Copyright © 2009-2010 MIMOS Berhad 3
  • 39. Knowledge comes from information Information is Power Often, we’ve more power once Connected Sadly 3.5 out of 5 Malaysians DO NOT haveaccess to this power www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 40. • Socio-economic value of ICTs 3 2 • • 1 • • • Time www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 41. 1 3 VALUE GAP ACCESS GAP • Improved service • Relevant content delivery. • Platform for business ecosystem USER EXPERIENCE USER ATTACHMENT 2 ADOPTION GAP • Easy to use internet device USER CONFIDENCE Digital Divide must be tackled from a holistic approach rather than hardware or connectivity alone www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 42. • Aggregating information dissemination to Rakyat • Enhancing reach in the underserved communities www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 43. INFO @ A CLICK • Simplifying the Internet Information Access • Affordable • Internet Information Anytime, Anywhere, Anyone SERVICE DELIVERY www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 44. [Jen-ii™ ID No: 09-00049-0101] [Idola ID™ No: 09-00050-0101] www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 45. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 46. [Jen-ii™ ID No: 09-00049-0101] • [Idola™ ID No: 09-00050-0101] www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 47. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 48. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 49. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 50. www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 51. Alternative Media Intelligent Service (WWW) Delivery Platform Mainstream Media Government Services WiWi™ Jen-ii iDOLA iDOLA2 www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 52. • – – • • • • www.mimos.my Copyright © 2009-2010 MIMOS Berhad
  • 53. www.mimos.my Copyright © 2009-2010 MIMOS Berhad