Emotional Intelligence and Job Performance

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Emotional Intelligence and Job Performance
The other side of IQ

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Emotional Intelligence and Job Performance

  1. 1. http://www.flickr.com/photos/airiklopez/7028608799/sizes/m/in/photolist-bH6swk-7E7J9S-9VSiXk-3iGF23-aYwZ5F-9xt3JF-6f5GgS-5RyyYo-4WFMNW-8xoY4S-7YW6c-dVVyBq-dz579H-6dW7vK-6D8LLH-6kPnvQ- 6kKdM6-6YAgXX-boVupN-5SVKV6-8bfUxv-asAski-3nkrkd-3nfJDv-e53FhB-KJtLd-85bmy9-beFsSB-e8SK1w-uhFny-91Azm-29Z6zh-bD4jfp-3k2dyo-6xh2Mb-5tgDCG-9f8K28-a7Fz7p-4wLPEp-7wCgse-795Vez-crfn4- 4dh5nR-dij6g9-8xZSgk-5dKAZL-pztPo-aAE516-bvuoa8-bXZ6TA-5zM8Wq/ EQ and Job Performance
  2. 2. Emotional intelligence
  3. 3. Emotional intelligence
  4. 4. Emotional intelligence
  5. 5. Emotional intelligence is about
  6. 6. Emotional intelligence is about
  7. 7. Emotional intelligence is about
  8. 8. http://www.flickr.com/photos/meddygarnet/4232411010/sizes/m/in/photolist-7s1dkC-8wc54r-4f3ZA6-856oJ-56bjHS-v2tpm-51NGmr-5bb1Rd-4iyArK-4DyRuj-7XSupe-a5kdYL-4iCBd1-4iywup- 4iyxWF-4irqnN-6zLqRw-ApDfu-djyGJU-ve4BJ-8psjqR-vTPEP-5SZDre-asKqm5-5PSnLc-KNahg-6bgu9G-4s6gkE-4gnNsT-38U2-4iyxfB-7KyUn4-4zSNz8-bSKyp6-b6VNaz-8LmJkc-4K9Amq-rQKM6- T5oFN-6mQZ24-9ANcV6-ax6i41-4BfjtJ-4iyvy4-4iyvHF-4iyvSH-4iyw2B-dKM5Tw-b4JN7k-94hqyn-Apb18/
  9. 9. http://www.flickr.com/photos/scriptingnews/234202590/sizes/m/in/photolist-mGmgG-57TcUn-4ymScE-4ymPtG-4yhEVV-dDcUN7-4ewwCw-aycygp-aycyv6-aycysz-ayffwf- aycy8D-ayffxE-aycy4H-aycyaK-aycydD-aycyqt-6mzbK-2CBzJ-bn6ork-bn6pD2-6rDqwk-6S35dh-dJZWFz-e33n2o-869jFp-5UoEK-bn6t4H-bn6uSi-bn6vBn-bn6usD-eq7sGT-6DJUn- ZKPe-ZKRg-ZKQm-ZKPw-bn6qC2-bn6rJV-bn6rdv-de13ve-5tzhiH-6GDqCs-bNDycV-bNDy8H-bzJV2w-bnpgdc-6fQq6q-7t3HpF-dsnsV3-9oXsM/ http://www.flickr.com/photos/katerha/5725464417/sizes/m/in/photolist-9HWv6K-7nKFHm-3KrNuZ-5V423F-7nKFPh- 7nKHRw-7nFPmx-7nKHJf-5QGs5-7nKJQ1-9qVnQc-dMKYRs-6GTHPU-bzapHq-2kMfXu-6qH4J6-8tEZmM-2HeGQL-dXbHwd- dXbHFf-dX63Yk-dX63oF-dX62TH-3d9cwJ-3d9cAS-4ceA6Y-3d4NzB-3d9cBN-4bW8pW-3d9cCs-8QZJcx-3d9czJ-9sWGN- 8z12Th-3d9cxm-4TKXV4-a6m3KT-a6oTdC-a6oUrs-a6oTt5-ckxLN-aAhXK9-6DwzWw-7Ym8qX-5YGShh-cD3Vk-9Y6RQU- 9Y6WLf-9Y3WwB-9Y3YeK-9Y6W4u/
  10. 10. (EQ)
  11. 11. before we start,
  12. 12. ZERORISK HR http://www.zeroriskhr.com/articles/emotionalintelligence.aspx
  13. 13. “Don’t bring your personal problems to work”
  14. 14. Rebecca R. Hastings, SPHR Is There Emotional Intelligence Online? http://www.shrm.org/hrdisciplines/employeerelations/articles/Pages/FacebookandtheArt.aspx
  15. 15. Joshua Freedman. The Business Case for Emotional Intelligence
  16. 16. Joshua Freedman .The Business Case for Emotional Intelligence
  17. 17. Emotional Intelligence learned
  18. 18. http://www.flickr.com/photos/scriptingnews/234202590/sizes/m/in/photolist-mGmgG-57TcUn-4ymScE-4ymPtG-4yhEVV-dDcUN7-4ewwCw-aycygp-aycyv6-aycysz-ayffwf- aycy8D-ayffxE-aycy4H-aycyaK-aycydD-aycyqt-6mzbK-2CBzJ-bn6ork-bn6pD2-6rDqwk-6S35dh-dJZWFz-e33n2o-869jFp-5UoEK-bn6t4H-bn6uSi-bn6vBn-bn6usD-eq7sGT-6DJUn- ZKPe-ZKRg-ZKQm-ZKPw-bn6qC2-bn6rJV-bn6rdv-de13ve-5tzhiH-6GDqCs-bNDycV-bNDy8H-bzJV2w-bnpgdc-6fQq6q-7t3HpF-dsnsV3-9oXsM/
  19. 19. "We don't see things as they are. We see things as we are."Anais Nin
  20. 20. Conclusion
  21. 21. – Harvard Business Review, April 2003
  22. 22. Ben Dattner, Ph.D. “Succeeding with Emotional Intelligence” http://www.dattnerconsulting.com/presentations/ei.pdf Core Components of EQI.org - The Big Five http://www.core.eqi.org/ Daniel Goleman, Working With Emotional Intelligence http://danielgoleman.info David Caruso and Peter Salovey ,The Emotionally Intelligent Manager. http://www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=4&ved=0CEMQFjAD&url=http%3A%2F%2Fwww.slideshare.net%2FAnj adQ%2Fthe-emotionally-intelligent-manager&ei=KLqsUcT IKuGigKeuIHwAg&usg=AFQjCNETo9FklfIOTsAXe56yhcho4UymMw&bvm=bv.47244034,d.cGE “Developing Emotional Intelligence in the Workplace” http://fiveoclockclub.com/2002/09/developing-emotional-intelligence-in-the-workplace/ Emotional Intelligence Consortium www.Eiconsortium.org Emotional Intelligence MTD Training http://www.healthyworkplaces.info/wp-content/uploads/2012/10/emotional-intelligence.pdf Joshua Freedman .The Business Case for Emotional Intelligence October 1, 2010 http://www.academia.edu/1293046/The_Business_Case_for_Emotional_Intelligence Leadership Skills& Emotional Intelligence http://www.ccl.org/leadership/pdf/assessments/skills_intelligence.pdf Patricia Wilkins, Emotional Intelligence: Understanding Ourselves and Others. Ithaca College Human Resources. www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CC0QFjAA&url=http%3A%2F%2Fcardi.cornell.edu%2Fc als%2Fdevsoc%2Foutreach%2Fcardi%2Ftraining%2Fcmci%2Floader.cfm%3FcsModule%3Dsecurity%2Fgetfile%26PageID%3D1 071479&ei=8tuoUfHMA67RigLMtYHQDw&usg=AFQjCNF5FMhTafiKmFYgpZNcG5rZ_WArBw&bvm=bv.47244034,d.cGE SHINE A LIGHT ON YOUR BUSINESS For Self and Business Improving http://www.slideshare.net/goldspink88/ei-6103367 Strategic Workforce Planning for Organizational Effectiveness http://www.pdservices.com/pdf/Strategic-Workforce-Planning-for-Organizational-Effectiveness.pdf Stephen Covey on developing emotional intelligence http://sourcesofinsight.com/stephen-covey-on-developing-emotional-intelligence/ S. Michael Kravitz, Ph.D and Susan D. Schubert, M.A. Emotional Intelligence Works https://www.axzopress.com/downloads/pdf/1426091125pv.pdf
  23. 23. Slide 2 http://www.flickr.com/photos/airiklopez/7028608799/sizes/m/in/photolist-bH6swk-7E7J9S-9VSiXk-3iGF23-aYwZ5F-9xt3JF-6f5GgS-5RyyYo-4WFMNW-8xoY4S-7YW6c- dVVyBq-dz579H-6dW7vK-6D8LLH-6kPnvQ-6kKdM6-6YAgXX-boVupN-5SVKV6-8bfUxv-asAski-3nkrkd-3nfJDv-e53FhB-KJtLd-85bmy9-beFsSB-e8SK1w-uhFny-91Azm-29Z6zh- bD4jfp-3k2dyo-6xh2Mb-5tgDCG-9f8K28-a7Fz7p-4wLPEp-7wCgse-795Vez-crfn4-4dh5nR-dij6g9-8xZSgk-5dKAZL-pztPo-aAE516-bvuoa8-bXZ6TA-5zM8Wq/ Slide 10 http://www.flickr.com/photos/meddygarnet/4232411010/sizes/m/in/photolist-7s1dkC-8wc54r-4f3ZA6-856oJ-56bjHS-v2tpm-51NGmr-5bb1Rd-4iyArK-4DyRuj-7XSupe- a5kdYL-4iCBd1-4iywup-4iyxWF-4irqnN-6zLqRw-ApDfu-djyGJU-ve4BJ-8psjqR-vTPEP-5SZDre-asKqm5-5PSnLc-KNahg-6bgu9G-4s6gkE-4gnNsT-38U2-4iyxfB-7KyUn4-4zSNz8- bSKyp6-b6VNaz-8LmJkc-4K9Amq-rQKM6-T5oFN-6mQZ24-9ANcV6-ax6i41-4BfjtJ-4iyvy4-4iyvHF-4iyvSH-4iyw2B-dKM5Tw-b4JN7k-94hqyn-Apb18/ Slide 12 http://www.flickr.com/photos/katerha/5725464417/sizes/m/in/photolist-9HWv6K-7nKFHm-3KrNuZ-5V423F-7nKFPh-7nKHRw-7nFPmx-7nKHJf-5QGs5-7nKJQ1-9qVnQc- dMKYRs-6GTHPU-bzapHq-2kMfXu-6qH4J6-8tEZmM-2HeGQL-dXbHwd-dXbHFf-dX63Yk-dX63oF-dX62TH-3d9cwJ-3d9cAS-4ceA6Y-3d4NzB-3d9cBN-4bW8pW-3d9cCs-8QZJcx- 3d9czJ-9sWGN-8z12Th-3d9cxm-4TKXV4-a6m3KT-a6oTdC-a6oUrs-a6oTt5-ckxLN-aAhXK9-6DwzWw-7Ym8qX-5YGShh-cD3Vk-9Y6RQU-9Y6WLf-9Y3WwB-9Y3YeK-9Y6W4u/ Slide 37 http://www.flickr.com/photos/scriptingnews/234202590/sizes/m/in/photolist-mGmgG-57TcUn-4ymScE-4ymPtG-4yhEVV-dDcUN7-4ewwCw-aycygp-aycyv6-aycysz-ayffwf- aycy8D-ayffxE-aycy4H-aycyaK-aycydD-aycyqt-6mzbK-2CBzJ-bn6ork-bn6pD2-6rDqwk-6S35dh-dJZWFz-e33n2o-869jFp-5UoEK-bn6t4H-bn6uSi-bn6vBn-bn6usD-eq7sGT-6DJUn- ZKPe-ZKRg-ZKQm-ZKPw-bn6qC2-bn6rJV-bn6rdv-de13ve-5tzhiH-6GDqCs-bNDycV-bNDy8H-bzJV2w-bnpgdc-6fQq6q-7t3HpF-dsnsV3-9oXsM/ Slide 51 http://www.flickr.com/photos/lel4nd/5311059950/sizes/m/in/photolist-96jz69-54GVG-4gY8Kp-9YzAv5-dGkGY9-cqKc31-9FcpY8-6mCxRA-dFNbe4-4ghNAD-a58wfk-w5Aes- 5PU2LE-7mhU3-4wkjXf-e7nhtY-9a7E4P-djcYHr-8Mfvv5-7e7YYi-7rKz5M-2GMqWE-41cXu-4TeWLR-dFjkXw-7rLZCj-5mbfoe-6282me-B1FV4-dJefAj-7s247r-mT6DN-6z7VUt- 62wZNQ-5qtWU9-by5PUn-4s6b2p-48BnRe-7AnDdo-e7e12h-7q7Nfv-Buugt-8PhTYq-bqbUkh-5CxFGw-5xELcQ-51q6Gb-bvXXZP-5hpWo9-66Uvc7-27nt9G/

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