A VISIT TO
I would like to convey my heart
filled thanks to Mr.Lawrence
Chettri entrepreneurship teacher,
who always gave valuable
suggestions and guidance during
the completion of this project. He
has been a source of inspiration
during the completion of my
project work. He helped me
understand and remember
important details of the project
that I would have otherwise lost.
My project has been a success
only because of his guidance. I
would also like to convey my
thanks to the school management
for organizing such an educational
trip to Thacker’s Dairy.
with Late Shri Narayanji Jivandas Thacker .
Shri Narayanji had sown the seeds of what a
beautiful garden it is today . Since then , the
next generations have managed to grow and
are still on the path of success . Shri
Narayanji had begun the THACKER GROUP
way back in the year of Independence , i.e. ,
1948 . There has been no scope to look back
since then . The Thacker Group , then dealt in
Dry Fruits & Nuts , Elmac Foods and etc.
Then in the year 1995 seeds of THACKER
DAIRY were sown by Mr. Dinesh N. Thacker ,
son of Late Shri Narayanji Jivandas Thacker .
Thacker Dairy deals in various list of items
including milk , butter , paneer , dahi , skimmed
milk powder and many other . The Dairy Plant
is located in Andul , Howrah District of West
The farm was established with the aim to
deliver farm fresh premium dairy products .
Even in the fast-paced , technology-driven
world , we live in today that our objective still
remains the same . We use milk of highest
quality to make our delicious and mouthwatering dairy products , we bottle in
recyclable containers and deliver them at your
nearest point of reach .
Industry, Dry Fruits and Nuts, Pickles,
Chutneys, Juices and various other Food
In 1995, Thacker Dairy Products Private Limited
started its dairy processing centre in West
Bengal. By doing so, it became the 1st Private
Dairy in West Bengal, with the vision and aim to
organize the then unorganized milk market in
and around Kolkata which was at that time filled
with local milk sellers in an unhygienic manner.
After being a Pioneer in the development and
the change of the milk market in West Bengal,
Thacker Dairy in 1998 looked at the
procurement of milk in West Bengal, which was
also much unorganized. Thacker Dairy set up a
chilling centre in Shyampur, in 1998, again
becoming the first private Dairy in West Bengal
to do so. With the help of the chilling centre,
Thacker Dairy ensured that the milk it used in
its factory was fresh and direct from the
In 2010, Thacker Dairy has become the 1st to
set up a Spray Drier Plant in the whole of
Eastern India. By doing so, Thacker Dairy will be
able to convert the milk into Skimmed Milk
Powder and Butter/Ghee and market it in West
Bengal. By setting up the Spray Drier Plant,
Thacker Dairy will manufacture and ensure that
the slowly ensure that West Bengal becomes an
independent state in terms of dairy products.
As the name Thacker Dairy pvt. ltd .
Itself suggests that it is a dairy
industry. Dairy Industry is generally
concerned with production of milk and
other dairy related products like
cheese, curd, milk powder, ghee etc.
since Thacker dairy is involved in all
these activites so it is termed as a
dairy industry. Thacker dairy collects
the raw milk from rural areas and
then processes it to make make
various dairy products , so it is a
manufacturing industry which falls
under the category of secondary
industries . Thacker dairy has only
factory in Andul, West Bengal and it
is the manufacturer as well the
distributor of its products .It is the
leading producer of dairy products in
the entire Eastern zone .
Thacker dairy aims for long-term
production of milk or other milk
products, usually from dairy cows but
also from goats, sheep and camels,
The Thacker Dairy Plant is located
OF BUSINESS UNIT
in Andul, Howrah District of West
The Key Determinants of their
•Availability of CHEAP labour and
manpower in the nearby districts
•Easy availability of land at lower
costs than in the city
• Low Cost of Production
•Easier transportation and
movement of raw materials to the
plant and finished goods to the
•Nearby local market for sale
FORM OF BUSINESS
PRIVATE COMPANIES ARE GENERALLY
REQUIRED TO HAVE THE SUFFIX
LIMITED ( OFTEN WRITTEN AS LTD.) OR
INCORPORATED AS PART OF THEIR
NAME . SINCE THACKER DAIRY HAS PVT.
LTD. ATTACHED TO ITS NAME THUS
INDICATING THAT IT IS A PRIVATE
COMPANY . PRIVATE COMPANIES MAY
ISSUE STOCK AND HAVE
SHAREHOLDERS . HOWEVER THEIR
SHARES DO NOT TRADE ON PUBLIC
EXCHANGES AND ARE NOT ISSUED
THROUGH AN INITIAL PUBLIC OFFERING
. BEING A PRIVATE COMPANY , THEY
DO NOT NEED TO MEET THE STRICT
SECURITIES AND EXCHANGE
COMMISIION FILING REQUIREMENTS OF
PUBLIC COMPANIES . THUS BEING A
PRIVATE COMPANY THE THACKER GROUP
ENJOYS CERTAINS ADVANTAGES AS
WELL AS DISADVANTAGES .
•BOARD OF DIRECTORS(BOD)
•CHIEF EXECUTIVE OFFICER(CEO)
•HEAD OF DIRECTOR(HOD)
Milk and milk products are an important
component of a balanced diet . It is considered
as one of the world's most 'complete' foods
and the richest dietary source of calcium . The
nutrients in dairy foods help to prevent dental
cavities , high blood pressure , stroke and
kidney stones . Milk contains over 10 essential
CALCIUM - Strong bones and teeth . Muscle
CARBOHYDRATE (Lactose) - Fuel for the
body . Assists growth and vitality.
MAGNESIUM - Muscular function . Energy
transfer with body.
PHOSPHORUS - Strong bones and teeth .
Release of energy.
POTASSIUM - Blood pressure control , muscle
and nerve function.
PROTEIN - Growth and development . Muscle
strength . Healing wounds.
VITAMIN B2 - Growth . Healthy eyes and
VITAMIN A - Immune function . Heaalthy
eyesight and skin.
Thacker Dairy manufactures wide
variety of products which include
•PURE COW GHEE
•PURE GAWA GHEE
TRANSPORT :– Transport facilitates
IN THE PROCESS
movement of raw materials and finishes
goods from factories to the place of
BANKING & FINANCE :– Banking helps
business activities overcome the problem of
finance. Banks lend money through loans and
advances and also provides with various
other facilities. Business involves various
types of risks. Factory building, goods
and employees need to be protected.
Insurance provides cover against these
WAREHOUSING :– Goods are not sold or
consumes immediately after production. They
are held in stock so as to make them available
when required. Warehousing helps business
firms to overcome the problem of storage
and facilitates availability of goods when
ADVERTISING :– It is one of the most
important method to promote products. It
Helps in providing information about the goods
and services available in the market for
an ethical theory that an entity, be it
an organization or individual, has an
obligation to act to benefit society at
large. Social responsibility is a duty
every individual has to perform so as to
maintain a balance between the economy
and the ecosystem.
For Thacker Dairy, a commitment to
responsible business practices includes
an unwavering dedication towards
society's health and welfare. Some of
our activities include:
•Bulk Milk Coolers: Several Bulk Mill
Coolers installations have been done at
villages to ensure fresh quality milk. The
Coolers are an Integral Part of Milk
Management system which helps
maintain milk in refrigerated condition
from source to retail.
•Increase the Quality of Life for
Farmers and Society at large: They
aim to have Automated Dairy Farms in
near future. This would also have an R &
D Division to bring good breed of cows
for the Development and Economy of
•Providing the Youth with a Livelihood
by educating them on Dairy
Technology: Plans include starting an
Institution on dairy technology, dairy
engineering and animal husbandry with
International Standard to impart the
Best Knowledge to the Youth of West
Bengal for future development.
•Economical Development of
Agro Based Farmers: Thacker's Food
Park with International Standard
Infrastructure with own Bio - Gas
Electricity Generation Point, Common
Effluent Treatment & Pollution Control,
Multi Purpose Cold Storage & In Built
Laboratory for Testing of all Agro
based Products, Common R & D Division
for upgrading Agro Technology will help
Economic Development of Agro Based
Farmers of West Bengal.
•PROCUREMENT- Raw milk is procured from
farmers in rural areas. Thacker Dairy has also
set up chilling centers in Shyampur to collect
milk and process it into SMPs
•PASTEURIZATION-This process is done to kill
the bacteria present by hearing it and immediate
•MICRO-FILTRATION-This process separates
cream from whey.
•HOMOGENIZATION-This is a treatment that
prevents a cream layer from separating out of
the milk.the milk is pumped at high pressures
through narrow tubes breaking up fat globules.
Milk is also tested in lab after processing.
•CHILLING-Milk is sent to cold rooms and
•PACKAGING-Milk is packed into various plastic
pre- treated and it undergoes a
standardization process to ensure a
specific fat content .
•after pasteurization of milk , the
solid composition is adjusted and
stabilizers are added to it .
• the milk is then cooled and
fermentation process takes place . it
is held at a certain temperature for
three to four hours .
•Then the curd id packed into
• Finally the curd is ready to be sold
in the market .
• First , the milk passes through homogenizer .
This machine pasteurizes the milk . Thus
purifying it and also leads to less spoilage .
• It then goes to the storage tank , from there
it is carried onto the flavour tank manually .
• Now it goes through the continous freezer
leading to the formation of ice cream .
• Thereafter, packaging of the product is done
( stick feeding system is a machine used for
packaging of ice cream
Ice cream is produced both manually and
automatically according to market demand .
Thacker dairy products pvt. Ltd. Is an
iso 22000:2005 certified company .
the iso specifies requirements for a
food safety management system ,
where an organization in the food
chain needs to demonstrate its
ability to control food safety
hazards in order to ensure that food
is safe at the time of human
consumption . they are also certified
by sgs . sgs inspects and verifies the
quantity, weight and quality of
traded goods . they also check the
product quality so as to ensure that
it meets the regulatory standards
set by the government .
When it comes to the success of
a dairy farm , TEAMWORK is an
essential ingredient . Thacker
Dairy Products Pvt. Ltd. operate
thein functions with a team of
skilled and trained professionals
who take into consideration all
aspects of farming.
Role of a FARM OWNER - The
farm owner has a significant finacial
investment in the farm and therefore , is
ultimately responsible for the performance ,
strategic growth and development of the farm .
An owner must be highly skilled in all aspects
of farm operations . The owner also sets the
business directions and policies within which
the farm operates , so it is hihgly essential
that the farm owner is knowledgeable and
skilled in business and farm management.
Role of a NUTRITIONIST -
He/she is an animal health professional
Role of a HERDSMAN -
Herdsman is a trained individual who
oversees and manages the day-to-day
operation of the dairy herd . A skilled
herdsman knows the habits and personality
quirks of all cows under his/her care and the
quality of milk each cow is producing .
He/she only monitors animal health and
breeding , manages vaccination protocols and
work closely with veterinarians and oversees
the speciality roles on the farm including the
nutrition manager , hoof manager, calf
manager to ensure that the farm runs
efficiently and can address any issues the
moment they arise.
Role of a VETERINARIAN They are animal doctors
who have earne a
degree in veterinary
medicine . They
specialize in the
treatment of cows
and work directly
with dairy farmers at
their farms on a regular
CODE OF CONDUCT
Many Dairy farms and factories are now
developing a specific “Code Of Conduct” .
with effective ethics
programmes do define the principles of
conduct for the whole organization in the
form of written document which is
referred as the code. This generally
covers the areas such as fundamental
honesty and adherence to laws ; product
safety and quality ; health and safety in
the workplace ; fairness in selling /
Some of the key principles are –
General standard of conduct
Equal opportunities to all
Conflict of interest
Relation with customer
Accountability and Openness
Thacker Diary is private limited
company . Hence , it cannot raise
their capital from general public .The
owners of the company have their
specific share contribution towards
the capital of company.
The capital is company is divided as –
i] 60 % Black Capitals .
ii] 40 % owners Capital .
The owner of the company contributes
40 % of the total capital and their
liability is limited to the amount of
capital invested by them.
The company’s 60% capital is raised
through loans from Banks.
Company also raises funds through
retained earnings and major loan is
taken form the canara Bank.
measures are taken to reduce the number of
accidents involving workers.
•Fencing of Machinery: All machines are checked
frequently. Safeguards of substantial construction
have been raised and constantly maintained and kept
in position while the parts of machinery (they are
fencing) are in motion or in use.
•Precautions in case of fire :
•Every factory shall be provided with such means
of escape in case of fire as may be prescribed
•In every factory, the doors affording exit from
any room shall not be locked so that they cannot
be easily and immediately opened from the inside
while any person is within the room, and all such
doors, unless they are of sliding type, shall be
constructed to open outwards.
•Every door, window or other exit affording a
means to escape in case of fire shall be
distinctively marked in a language understood by
the majority of the workers.
•An effective and clearly audible means of giving
warning, in case of fire, to every person shall be
provided in the factory.
•A free passage–way giving access to each means
of escape in case of fire shall be maintained for
the use of all workers in the factory.
•Safety of Building and Machinery: In case it
appears that any building, machinery or plant in a
factory is in such a condition that it is dangerous to
human life or safety, the manager of the factory may
be served an order specifying measures to be adopted
Thacker Dairy follows all labour laws
implemented by the government.
•The Minimum Wages Act, 1948
•The Employees’ State Insurance Act, 1948
•The Child Labour (Prohibition and Regulation)
Other than this the Thacker Group also
provides proper working conditions for the
•Daily wages and statutory fixing of minimum
wages to be paid to skilled and unskilled
•Pensions, insurance and other benefits after
Training before employment is given to the
Thacker Dairy manufactures dairy products that
are 100% natural. They use of latest
technology in Thacker Dairy production units
ensures superior quality and freshness of our
products, giving them unique taste and flavor.
It is an established business entity engaged
in manufacturing and supplying of various dairy
based food products like Milk, Ghee, Paneer,
Butter, Ice-creams and many more.
From its establishment in 1948 till today it still
fights for becoming the leading milk producing
industry in west Bengal.
Established in 1948 Thacker Dairy is a sole
proprietorship firm located in Andul, Howrah
District. The 100 workers working here produce
milk and other milk products. Thacker Dairy
provides training facilities and many benefits to
Their Mission is to provide high quality standard
milk based products from pedigreed and healthy
cows and to continually improve their
management to appear as a leader in Dairy
I would like to thank:
•The Thacker Dairy Group for allowing us
to this educational trip to their Dairy Plant
I got my information from: