Sarah
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Sarah

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    Sarah Sarah Presentation Transcript

    • Meet Sarah
    • a.k.a
    • GlassFish Sales Diva
    • Sarah is often at ...
    • Potential Customer Sites...
    • Ensuring that Our Solutions fit the Customers Needs..
    • And providing critical Information that is missing...
    • Sarah wants to ...
    • Impress on the customer that the Glassfish team is on top of things
    • And she wants to get to that well deserved, much awaited vacation
    • When a tough technical question came up...
    • Sarah used to email an alias or two ...
    • And then wait anxiously for a response ...
    • ...sometimes finding the right person took days...
    • causing.. ...irrepairable damage
    • Today, Sarah has a SocialSite Enabled Sales Portal on her sid e
    • For instance
    • At a large an important customer site this week - she was fielding questions about HADB...
    • She logged into Socialsite and used the Expert Finder
    • ...& looked for HADB experts . .People who used HADB in blogs, wikis or forums, or mention it in their profile.
    • She uses the Socialsite presence info ....
    • ...to find the only expert in her timezone.... Presence also told Sarah that Ralphs mobile was on .
    • .. in a matter of minutes..
    • ...Sarah is on the phone.... getting the answers she needs