part 5 of 7 part Case Study1Product development
Luxury brand Case Study2
Notes3
November 2012Max Ruckman, Black & Decker HHIProject TeamLuxury BrandBusinessDevelopmentCase StudyPart5www.maxruckman.com4
Agency certificationinvolves sample submittal, documentation, to ensure certificationleads to certification by all appropr...
Agency certificationdocumentationproduct sampleslabelinginspectionsinstruction manuals6
Agency certificationdetermine which certifications are needednotify agencies of new product plansperform required testsubm...
Agency certificationcertification by all appropriate agenciesprovide approval agency with prewritten report and certified ...
Service center trainingstatement of the anticipated product training needs of service centers9
Service center trainingsample product from engineering sample lotexisting service repair instructions and training manuals10
Service center traininginput from project team to identify any need for product trainingdevelop a training packageobtain p...
Service center trainingdistribute a complete training package to service centers12
Complete engineering checkapproval that the designmeets all productspecifications13
Complete engineering checkreview of prototype testingverify component dimensions and assembly clearancesverify critical co...
Complete engineering checkdrawingstolerance studiescalculations15
Complete engineering checkconduct review16
Complete engineering checkengineering and manufacturing approval17
Final component drawingscheck drawings for accuracy and completenessproject engineer is responsible for obtaining signoff ...
Final component drawingsdrawings19
Final component drawingsreviewdrawings20
Final component drawingsengineering & manufacturing approval21
Manufacturing service equipmentensure that special equipment is available to support the service centers22
Manufacturing service equipmentrecommended equipment supplierearliest possible communication of the need for such equipmen...
Manufacturing service equipmentidentify need for the equipmentidentify the supplier and contact for price & availabilityre...
Manufacturing service equipmentreadily and available repair equipment25
Proof artworkartwork approvalprior to production26
Proof artworkcomplete artworkspecial instructionspackaging purchase order27
Proof artworkoutput a final proofreview and markup of proofsign proof28
Proof artworkapprovedproof29
Order QA equipmentagreement with a supplierequipment specificationscompletion datescostspayment plansequipment approval pl...
Order QA equipmentapproved carnew product schedulecomplete equipment specificationsequipment approval planequipment cost31
Order QA equipmentdetermine the date of equipment requirementreach agreement on specification with supplierreach agreement...
Order QA equipmentagreed contractcompletion dateapproved plancostpenalties33
Test prototypes in the marketprototype testing34
Test prototypes in the markettest plan objectivesreliability goals35
Test prototypes in the marketproject team determines unit quantities based on statistic samplesend user prototype test36
Test prototypes in the marketresults from market testing to be reviewed by project team37
Commit all toolscommittal of all supplier tooledcomponents in line with the newproduct introduction38
Commit all toolscomplete engineering release of component designs to supplierindividual timing plans related to overall pr...
Commit all toolsorganization of all funding to cover tooling design andmanufacturing of all remaining supplier tooled item...
Commit all toolscomponents supplied within the shortest possible time in line with the project introduction program41
Finalize costsreview of pilot lotcost and resolution ofdeviations from thereviewed cost inmilestone four42
Finalize costsreview cost estimate in milestone fournew informationpilot lot cost43
Finalize costsreview actual pilot lot costresolve deviationscompare pilot lot and finalized estimate44
Finalize costsfrozen cost45
Complete prototype testingmarkettests oftheprototypearecompleteand resultsarecompiled46
Complete prototype testingtest dataagree and approved test standard47
Complete prototype testingdevelop report48
Complete prototype testingconfirm process key variable controllabilityconfirm design accuracy and integritycomplete test r...
Complete all drawingscomponent,assembly andprocess drawingsshould becompleted andreleaseddesign freeze is in place50
Complete all drawingsdrawings51
Complete all drawingsengineering and manufacturing review52
Complete all drawingsengineering andmanufacturingapproval of alldrawings53
Service drawings bill of materialsillustrated parts list mergesthe actions of creating theservice drawing, the servicebill...
Service drawings bill of materialstechnical specifications, testbench specifications, etc.plant order for illustrated part...
Service drawings bill of materialsdistribute ipl to repair centerscreate service bom and technical repair informationprodu...
Service drawings bill of materialsother part requirementsipl that identifies the replacement parts for the product and doc...
Confirm design FMEA’sconfirmation of the failure modes predicted by designfmea should be confirmed by testing the productt...
Confirm design FMEA’stest plandesign fmea predictions59
Confirm design FMEA’stest product samples to failure60
Confirm design FMEA’sconfirm ability tomeet reliability (in-warranty) targetsexpected failure modeprediction ofnormal, use...
Engineering testinganalysis techniques will be applied to the final engineering lotunits will be tested to failure62
Engineering testingquantitiestest typestest plan63
Engineering testingcomplete analysis to test64
Engineering testinganalysis to yieldreliability statistics tobe applied duringongoing qualityassurance testing ofproductio...
First samplesprojectmanagement ofsupply baseprovides usableparts for first buildfrom productionprocess withinproject timin...
First samplesminimum designchangesmanaged tominimize effectsupplier timing plans67
First samplescoordination of raw material procurementmanagement of communication, changes etc.preparing suppliers68
First samplesactivity timing plan to achieve part and process approvaldetails for critical dimensionsparts sampled ontime ...
Critical & full FPL’sinsure pieceinspections arecomplete and alldeviations aresatisfactorilyresolved70
Critical & full FPL’sfirst piece inspections71
Critical & full FPL’sresolve all deviations - implement drawing, tooling or equipment changes as required72
Critical & full FPL’sall engineering dispositions resolved before project team is dissolvedacceptable accurate drawingsacc...
Engineering build & testengineeringbuilt samplesto be testedaccording topredeterminedtest plan74
Engineering build & testdescription of sample’s constructionengineering build samplestest plan75
Engineering build & testcomprehensivefeedback to the projectteam on test resultstest samples76
Engineering build & testtest report77
Deliver equipmentphysical locationmay be acompany facilityor an outsidesupplier’s sitetransfer ofequipmentownership fromsu...
Deliver equipmentacceptable components with full fpl’scompleted equipment approval planequipment approval plan79
Deliver equipmentapproval offinal destinationphysical relocationto production sitetake possessionof equipment80
Deliver equipmenta sustainable processready to run equipment81
Field testingconduct fieldtesting on finalsample lot82
Field testingreliability targetsproject team todetermine unitquantities and testresults to beavailable by pilotlot testing...
Field testingconduct field testing84
Field testingresults from market testing to be appraised bystatistical methods the project team in conjunctionwith the pil...
Patent reviewdetailed review toindentify anyinfringement riskand to identify anypatentablefeatures resultingfrom changes i...
Patent reviewengineering built unitsallengineeringdrawings87
Patent reviewreview by legal and engineering88
Patent reviewpatent filingswritten opinion by legal89
All quality plans completeall quality plansmust be completeand available foruse inmanufacturing90
All quality plans completecomponent quality plansunit quality planaudit quality planpilot lot test planlot 2 test planfeas...
All quality plans completedetermine all quality plans are complete and accurate92
All quality plans completeworkingdocumentsready for use93
Sample lot one & testsample lots will be built using production processes and controlsmanufacturing is responsible for pre...
Sample lot one & testsample testing includes test compliance evaluation and submittalsdetermine if changes after engineeri...
Sample lot one & testmaterialfixturestest plan96
Sample lot one & testtest sample lots97
Sample lot one & testfunctional product, test results98
Order long lead materialmanufacturing isresponsible forordering long leadparts andmaterials foradditional samples99
Order long lead materialbill of materialcapitalexpense funding100
Order long lead materialcomprehensive test resultfeedback to the project teamtest samples101
Order long lead materialpurchase orders102
Tools & modificationsalignment ofmanufacturingprocess to designneeds as a result ofpart measurementand product testing103
Tools & modificationsmeasurementresource supplierresource toprogress activityecn’sfpl reports104
Tools & modificationseffective implementation of approved design changesanalysis of proposed design changesanalysis of rep...
Tools & modificationsall processes capable of producing to predetermined tolerancesappropriate standards in placeall parts...
Confirm costreview of production costs and resolutionof deviations from the final cost107
Confirm costnew informationpilot lot costsfinalized cost estimate108
Confirm costresolve deviations from initial processing assumptioncompare pilot lot and finalized estimate of processing co...
Confirm costfrozen cost entered in standards110
Packaging availabledelivery ofpackagingthat meets allquality anddeliveryexpectations111
Packaging availablepurchase orderapproved final proof112
Packaging availableproduce packaging boardsdeliver to manufacturing plant113
Packaging availablefinishedpackagingdeliveredon schedule114
Safety hazard reviews completesafety issues identified during the safety reviews must have been corrected. “no safety issu...
Safety hazard reviews completeproduct designsafety reviewsaccident reportscustomer complaintsfield failuresreview possible...
Safety hazard reviews completedetermine if any safety issues remain117
Safety hazard reviews completea safe product – all safety issues eliminated118
Final sample lot & testadditional sample lots should be built and tested if significant changes aremade in the production ...
Final sample lot & testconfirm analysis from previous sample lotssample lot build and testing is complete when no addition...
Final sample lot & testmaterialsfixturestest plan121
Final sample lot & testprovide comprehensive feedback on test results to the project team122
Final sample lot & testfunctional producttest results123
Approve & order partsmanagement ofsupply base ofcomponents fromstart-up to fullproduction124
Approve & order partssupplier confirmation of capacity for bulk productionreleased engineering structure and all parts app...
Approve & order partscommit to production schedule126
Approve & order partsflexibility torespond tochanges indemandparts to specification in-line with production plan127
Approve capital equipmentcomplete approval plan to verify thatequipment meets all specifications128
Approve capital equipmentsafety approval – safety engineeringresults of complete plan runoff - acceptable components with ...
Approve capital equipmentresolve any deviationsprocess controlcapacity/cycle timecapability fpl’sCostfpl’sagree equipment ...
Approve capital equipmentacceptance or rejection of equipment131
Confirm process fmea’stest the product to failure – determine if fmea was accurateconfirmation of the failure modes predic...
Confirm process fmea’stest planfmea predictions133
Confirm process fmea’stest productsamples to failure134
Confirm process fmea’sproduction test rate, testmethod and productionshut down criteriaexpected process problemsa predicti...
Pilot lot & testpilot lot production is a verification of the capability of the production processpilot production must be...
Pilot lot & testpilot lot test is a verification that production processes have not adversely affected the performance and...
Pilot lot & testsuccessful sample lot test resultsno design changesno tooling changesno process changesfinal packagingpilo...
Pilot lot & testsaleable product that is not committed to a customer139
November 2012Max Ruckman, Black & Decker HHIProject TeamLuxury BrandBusinessDevelopmentCase StudyPart5www.maxruckman.com140
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Archetypes case study part 5 june 21, 2013

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Product Development Case Study & Process Part 5

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Archetypes case study part 5 june 21, 2013

  1. 1. part 5 of 7 part Case Study1Product development
  2. 2. Luxury brand Case Study2
  3. 3. Notes3
  4. 4. November 2012Max Ruckman, Black & Decker HHIProject TeamLuxury BrandBusinessDevelopmentCase StudyPart5www.maxruckman.com4
  5. 5. Agency certificationinvolves sample submittal, documentation, to ensure certificationleads to certification by all appropriate standards agencies5
  6. 6. Agency certificationdocumentationproduct sampleslabelinginspectionsinstruction manuals6
  7. 7. Agency certificationdetermine which certifications are needednotify agencies of new product plansperform required testsubmit product samples and documentationfollow up as necessary to secure certification7
  8. 8. Agency certificationcertification by all appropriate agenciesprovide approval agency with prewritten report and certified test date8
  9. 9. Service center trainingstatement of the anticipated product training needs of service centers9
  10. 10. Service center trainingsample product from engineering sample lotexisting service repair instructions and training manuals10
  11. 11. Service center traininginput from project team to identify any need for product trainingdevelop a training packageobtain product sample11
  12. 12. Service center trainingdistribute a complete training package to service centers12
  13. 13. Complete engineering checkapproval that the designmeets all productspecifications13
  14. 14. Complete engineering checkreview of prototype testingverify component dimensions and assembly clearancesverify critical component dimensions and specifications are consistent with capabilitiesreview loads, stresses, results of impact and material selectionreview use of standard componentsverify compliance with regulatory agency specifications and other standardsverification of assembly, disassembly and serviceability requirements14
  15. 15. Complete engineering checkdrawingstolerance studiescalculations15
  16. 16. Complete engineering checkconduct review16
  17. 17. Complete engineering checkengineering and manufacturing approval17
  18. 18. Final component drawingscheck drawings for accuracy and completenessproject engineer is responsible for obtaining signoff on drawings by the technical andmanufacturing engineer18
  19. 19. Final component drawingsdrawings19
  20. 20. Final component drawingsreviewdrawings20
  21. 21. Final component drawingsengineering & manufacturing approval21
  22. 22. Manufacturing service equipmentensure that special equipment is available to support the service centers22
  23. 23. Manufacturing service equipmentrecommended equipment supplierearliest possible communication of the need for such equipmentdrawings and/or samples of the proposed equipment23
  24. 24. Manufacturing service equipmentidentify need for the equipmentidentify the supplier and contact for price & availabilityreceive and inspect equipmentprepare instructions for usenotify service center managers of availability24
  25. 25. Manufacturing service equipmentreadily and available repair equipment25
  26. 26. Proof artworkartwork approvalprior to production26
  27. 27. Proof artworkcomplete artworkspecial instructionspackaging purchase order27
  28. 28. Proof artworkoutput a final proofreview and markup of proofsign proof28
  29. 29. Proof artworkapprovedproof29
  30. 30. Order QA equipmentagreement with a supplierequipment specificationscompletion datescostspayment plansequipment approval plans30
  31. 31. Order QA equipmentapproved carnew product schedulecomplete equipment specificationsequipment approval planequipment cost31
  32. 32. Order QA equipmentdetermine the date of equipment requirementreach agreement on specification with supplierreach agreement on approval plan with suppliernegotiate contract agreement with supplier32
  33. 33. Order QA equipmentagreed contractcompletion dateapproved plancostpenalties33
  34. 34. Test prototypes in the marketprototype testing34
  35. 35. Test prototypes in the markettest plan objectivesreliability goals35
  36. 36. Test prototypes in the marketproject team determines unit quantities based on statistic samplesend user prototype test36
  37. 37. Test prototypes in the marketresults from market testing to be reviewed by project team37
  38. 38. Commit all toolscommittal of all supplier tooledcomponents in line with the newproduct introduction38
  39. 39. Commit all toolscomplete engineering release of component designs to supplierindividual timing plans related to overall project39
  40. 40. Commit all toolsorganization of all funding to cover tooling design andmanufacturing of all remaining supplier tooled itemsplan sampling of all tooling with regular progress reportsinspection reports supplied with all samples40
  41. 41. Commit all toolscomponents supplied within the shortest possible time in line with the project introduction program41
  42. 42. Finalize costsreview of pilot lotcost and resolution ofdeviations from thereviewed cost inmilestone four42
  43. 43. Finalize costsreview cost estimate in milestone fournew informationpilot lot cost43
  44. 44. Finalize costsreview actual pilot lot costresolve deviationscompare pilot lot and finalized estimate44
  45. 45. Finalize costsfrozen cost45
  46. 46. Complete prototype testingmarkettests oftheprototypearecompleteand resultsarecompiled46
  47. 47. Complete prototype testingtest dataagree and approved test standard47
  48. 48. Complete prototype testingdevelop report48
  49. 49. Complete prototype testingconfirm process key variable controllabilityconfirm design accuracy and integritycomplete test report49
  50. 50. Complete all drawingscomponent,assembly andprocess drawingsshould becompleted andreleaseddesign freeze is in place50
  51. 51. Complete all drawingsdrawings51
  52. 52. Complete all drawingsengineering and manufacturing review52
  53. 53. Complete all drawingsengineering andmanufacturingapproval of alldrawings53
  54. 54. Service drawings bill of materialsillustrated parts list mergesthe actions of creating theservice drawing, the servicebill of material, anddocumenting relevantrepair information. it’s theprimary communicationdocument used in the repairprocess54
  55. 55. Service drawings bill of materialstechnical specifications, testbench specifications, etc.plant order for illustrated parts list,allowing 8 weeks lead timeproduct sample fromengineering sample lotcompleted bill of material andassociated parts drawings55
  56. 56. Service drawings bill of materialsdistribute ipl to repair centerscreate service bom and technical repair informationproduce service drawing (exploded view)56
  57. 57. Service drawings bill of materialsother part requirementsipl that identifies the replacement parts for the product and documents pertinent repair information57
  58. 58. Confirm design FMEA’sconfirmation of the failure modes predicted by designfmea should be confirmed by testing the producttesting to determine if the fmea was accurate58
  59. 59. Confirm design FMEA’stest plandesign fmea predictions59
  60. 60. Confirm design FMEA’stest product samples to failure60
  61. 61. Confirm design FMEA’sconfirm ability tomeet reliability (in-warranty) targetsexpected failure modeprediction ofnormal, useful lifeof the product61
  62. 62. Engineering testinganalysis techniques will be applied to the final engineering lotunits will be tested to failure62
  63. 63. Engineering testingquantitiestest typestest plan63
  64. 64. Engineering testingcomplete analysis to test64
  65. 65. Engineering testinganalysis to yieldreliability statistics tobe applied duringongoing qualityassurance testing ofproduction built units65
  66. 66. First samplesprojectmanagement ofsupply baseprovides usableparts for first buildfrom productionprocess withinproject timing66
  67. 67. First samplesminimum designchangesmanaged tominimize effectsupplier timing plans67
  68. 68. First samplescoordination of raw material procurementmanagement of communication, changes etc.preparing suppliers68
  69. 69. First samplesactivity timing plan to achieve part and process approvaldetails for critical dimensionsparts sampled ontime and suitablefor initial test work69
  70. 70. Critical & full FPL’sinsure pieceinspections arecomplete and alldeviations aresatisfactorilyresolved70
  71. 71. Critical & full FPL’sfirst piece inspections71
  72. 72. Critical & full FPL’sresolve all deviations - implement drawing, tooling or equipment changes as required72
  73. 73. Critical & full FPL’sall engineering dispositions resolved before project team is dissolvedacceptable accurate drawingsacceptable accurate components73
  74. 74. Engineering build & testengineeringbuilt samplesto be testedaccording topredeterminedtest plan74
  75. 75. Engineering build & testdescription of sample’s constructionengineering build samplestest plan75
  76. 76. Engineering build & testcomprehensivefeedback to the projectteam on test resultstest samples76
  77. 77. Engineering build & testtest report77
  78. 78. Deliver equipmentphysical locationmay be acompany facilityor an outsidesupplier’s sitetransfer ofequipmentownership fromsupplier tomanufacturer78
  79. 79. Deliver equipmentacceptable components with full fpl’scompleted equipment approval planequipment approval plan79
  80. 80. Deliver equipmentapproval offinal destinationphysical relocationto production sitetake possessionof equipment80
  81. 81. Deliver equipmenta sustainable processready to run equipment81
  82. 82. Field testingconduct fieldtesting on finalsample lot82
  83. 83. Field testingreliability targetsproject team todetermine unitquantities and testresults to beavailable by pilotlot testingcompletion83
  84. 84. Field testingconduct field testing84
  85. 85. Field testingresults from market testing to be appraised bystatistical methods the project team in conjunctionwith the pilot lot results to confirm bulk release85
  86. 86. Patent reviewdetailed review toindentify anyinfringement riskand to identify anypatentablefeatures resultingfrom changes indesign features86
  87. 87. Patent reviewengineering built unitsallengineeringdrawings87
  88. 88. Patent reviewreview by legal and engineering88
  89. 89. Patent reviewpatent filingswritten opinion by legal89
  90. 90. All quality plans completeall quality plansmust be completeand available foruse inmanufacturing90
  91. 91. All quality plans completecomponent quality plansunit quality planaudit quality planpilot lot test planlot 2 test planfeasibility test plan91
  92. 92. All quality plans completedetermine all quality plans are complete and accurate92
  93. 93. All quality plans completeworkingdocumentsready for use93
  94. 94. Sample lot one & testsample lots will be built using production processes and controlsmanufacturing is responsible for preparing and ordering materialsample lot build is the first evaluation of production capability94
  95. 95. Sample lot one & testsample testing includes test compliance evaluation and submittalsdetermine if changes after engineering build affected performancequantity should be 60 to 100 units95
  96. 96. Sample lot one & testmaterialfixturestest plan96
  97. 97. Sample lot one & testtest sample lots97
  98. 98. Sample lot one & testfunctional product, test results98
  99. 99. Order long lead materialmanufacturing isresponsible forordering long leadparts andmaterials foradditional samples99
  100. 100. Order long lead materialbill of materialcapitalexpense funding100
  101. 101. Order long lead materialcomprehensive test resultfeedback to the project teamtest samples101
  102. 102. Order long lead materialpurchase orders102
  103. 103. Tools & modificationsalignment ofmanufacturingprocess to designneeds as a result ofpart measurementand product testing103
  104. 104. Tools & modificationsmeasurementresource supplierresource toprogress activityecn’sfpl reports104
  105. 105. Tools & modificationseffective implementation of approved design changesanalysis of proposed design changesanalysis of report and coordination of tool/process correction activity105
  106. 106. Tools & modificationsall processes capable of producing to predetermined tolerancesappropriate standards in placeall parts approved106
  107. 107. Confirm costreview of production costs and resolutionof deviations from the final cost107
  108. 108. Confirm costnew informationpilot lot costsfinalized cost estimate108
  109. 109. Confirm costresolve deviations from initial processing assumptioncompare pilot lot and finalized estimate of processing costreview actual pilot lot product costs109
  110. 110. Confirm costfrozen cost entered in standards110
  111. 111. Packaging availabledelivery ofpackagingthat meets allquality anddeliveryexpectations111
  112. 112. Packaging availablepurchase orderapproved final proof112
  113. 113. Packaging availableproduce packaging boardsdeliver to manufacturing plant113
  114. 114. Packaging availablefinishedpackagingdeliveredon schedule114
  115. 115. Safety hazard reviews completesafety issues identified during the safety reviews must have been corrected. “no safety issues remain115
  116. 116. Safety hazard reviews completeproduct designsafety reviewsaccident reportscustomer complaintsfield failuresreview possible product misuse that could result in safety issues116
  117. 117. Safety hazard reviews completedetermine if any safety issues remain117
  118. 118. Safety hazard reviews completea safe product – all safety issues eliminated118
  119. 119. Final sample lot & testadditional sample lots should be built and tested if significant changes aremade in the production process or if tests indicates that changes inproduction process have affected production performance or reliability119
  120. 120. Final sample lot & testconfirm analysis from previous sample lotssample lot build and testing is complete when no additional designchanges, process changes, or tooling modifications are required120
  121. 121. Final sample lot & testmaterialsfixturestest plan121
  122. 122. Final sample lot & testprovide comprehensive feedback on test results to the project team122
  123. 123. Final sample lot & testfunctional producttest results123
  124. 124. Approve & order partsmanagement ofsupply base ofcomponents fromstart-up to fullproduction124
  125. 125. Approve & order partssupplier confirmation of capacity for bulk productionreleased engineering structure and all parts approved for constructiondetailed component and raw material lead timesdemand & ramp-up profile125
  126. 126. Approve & order partscommit to production schedule126
  127. 127. Approve & order partsflexibility torespond tochanges indemandparts to specification in-line with production plan127
  128. 128. Approve capital equipmentcomplete approval plan to verify thatequipment meets all specifications128
  129. 129. Approve capital equipmentsafety approval – safety engineeringresults of complete plan runoff - acceptable components with full fpl’s if requiredequipment approval plan129
  130. 130. Approve capital equipmentresolve any deviationsprocess controlcapacity/cycle timecapability fpl’sCostfpl’sagree equipment meets all specifications130
  131. 131. Approve capital equipmentacceptance or rejection of equipment131
  132. 132. Confirm process fmea’stest the product to failure – determine if fmea was accurateconfirmation of the failure modes predicted by the fmea132
  133. 133. Confirm process fmea’stest planfmea predictions133
  134. 134. Confirm process fmea’stest productsamples to failure134
  135. 135. Confirm process fmea’sproduction test rate, testmethod and productionshut down criteriaexpected process problemsa prediction of thereliability andcapability of theprocess used135
  136. 136. Pilot lot & testpilot lot production is a verification of the capability of the production processpilot production must be run through only production process, components that haveacceptable fpl’s, scheduling, controls, fixtures, gauging and personnelall production must be saleable product and sufficient quantity (80% of full planned production per shift)must be run to verify process capabilities and meet testing and test market requirements136
  137. 137. Pilot lot & testpilot lot test is a verification that production processes have not adversely affected the performance andreliability of the productthe pilot production must be tested to the same standards as the sample lot production andcomparable test results must be obtained137
  138. 138. Pilot lot & testsuccessful sample lot test resultsno design changesno tooling changesno process changesfinal packagingpilot lot level componentsfinal tooling and manufacturingequipmentmaterial, fixtures test planagency certificationfinal costclean sample lot138
  139. 139. Pilot lot & testsaleable product that is not committed to a customer139
  140. 140. November 2012Max Ruckman, Black & Decker HHIProject TeamLuxury BrandBusinessDevelopmentCase StudyPart5www.maxruckman.com140
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