Decision aids tend to reduce knowledge acquisition relative to manual environments because aid users can substantially reduce the effort devoted to a task and let the aid "do the work" (Todd and Benbasat 1992; Todd and Benbasat 1994)
Auditor knowledge is a function of ability, effort and experience (Awasthi & Pratt 1990; Libby & Tan 1994)
A well established and tested theory of determinants of knowledge that suggests factors separate to those identified by TTD as contributing to deskilling
Experts and novices in a problem domain adopt differing problem solving strategies (Sweller 1988):
Novices identified end goals and worked backwards from those goals through identified sub-goals using means-end analysis
Experts eliminated the backward-looking phase
Experts have acquired schemas as a result of their experience with past problems, whereas novices are forced to use generalised problem-solving strategies as they do not yet possess these schemas (Sweller, 1988).
I wonder – if we remove their experience, will they ever get the skills?
Cognitive load theory After Sweller (1988); Libby & Tan (1994)