Pimp My Bug Report

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As an Eclipse user, do you feel bugreports are not getting the attention they deserve ? Do you feel that the committers does not understand what you are talking about ? …

As an Eclipse user, do you feel bugreports are not getting the attention they deserve ? Do you feel that the committers does not understand what you are talking about ?

As an Eclipse committer, do you feel the users care submitting bugreports with not enough of the right information ? Do you feel your users are not realizing how great your new feature actually is ?

Fear no more, this talk will walk you through what makes a good bug report and with the right set of tools very quickly can get screenshots, mockups and screencasts into your report so the committers understand what you are talking about and users can see what actually improved in their life as user when a bug is fixed.

All without breaking a sweat!

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Transcript

  • 1. Pimp My Bug Report by Max Rydahl Andersen Red Hat
  • 2. 350+ BugZillas 6000+ JBoss Jira’s 13.000+ Forum Postings
  • 3. Be Nice Be Precise Be Verbose Be Illustrative
  • 4. The Bad Bug Report
  • 5. The Bad Bug Report
  • 6. The Bad Bug Report
  • 7. The Good Bug Report
  • 8. The Good Bug Report
  • 9. The Good Bug Report
  • 10. How to Pimp your bug report ?
  • 11. Cross Platform Screenshot/casts Desktop - Windows and Mac Web/Java - Windows, Mac and some Linux (32-bit)
  • 12. Pimp New Feature Suggestions ?
  • 13. Mockups For Everybody Balsamiq
  • 14. Instant Mockups http://update.xam.dk
  • 15. Instant Mockups http://update.xam.dk
  • 16. Instant Mockups 1) Install plugins from http://update.xam.dk 2) In Eclipse: Press Shift+Alt+F3 or “Copy SWT/Balsamiq” Action 3) In Balsamiq: File > Import Mockup… > Paste 4) Instant Mockup! http://update.xam.dk
  • 17. Pimp Video
  • 18. Pimp Last Words Be Nice, Be Precise, Be Verbose, Be Illustrative Screenshots/casts ...says more than you expect ...are easier to do than you expect ...mockup’s can help explain new wishes ...SWT To Balsamiq makes it even easier Use it for explaining new functionality too!
  • 19. Questions ? max.andersen@jboss.com http://in.relation.to/Bloggers/Max http://twitter.com/maxandersen