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Managed Test Services - Maveric Systems

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Managed Test Services Is: …

Managed Test Services Is:

1 - Having a strategic partner manage all software testing needs of the organization.
2 - Ensuring that uniform testing standards are implemented across the organization.
3 - Managing the risk factors of testing processes centrally.
4 - Running it akin to a factory.

Published in: Technology, Business

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  • Commitment from the Executive Management for setting up a Managed Test Services organizationDetermine the demand by estimating and projecting actual demandIdentify and set up processes internally that facilitate a factory-based model of testingIdentify the test factory setup that suits your organizationIdentify the need for Service levelsIf offshored, determine the method for sharing data, establishing communication and sign-off on the governance model
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    • 1. © 2013. Maveric Systems Limited Surya Vangara VP – Global Delivery Managed Test Services This presentation and supporting material is owned by Maveric Systems and is for sole use of intended audience only. The presentation may contain content that is confidential or proprietary and may not be distributed or copied without the permission of Maveric Systems.
    • 2. © 2013. Maveric Systems Limited 2 Financial Institution Current Status of Testing Retail Banking Corporate Banking Treasury Wealth Management Investment Banking IT IT IT Corporate IT  Common Applications  Corporate Applications Operational Risk 1 Operational Risk 2 Operational Risk 3 Operational Risk 4 P R O D U C T I O N
    • 3. © 2013. Maveric Systems Limited 3 What is MTS? Managed Test Services is ▸ Having a strategic partner manage all software testing needs of the organization ▸ Ensuring that uniform testing standards are implemented across the organization ▸ Managing the risk factors of testing processes centrally and ▸ Running it akin to a factory
    • 4. © 2013. Maveric Systems Limited 4 MTS-enabled Testing organization Financial Institution Retail Banking Corporate Banking Treasury Wealth Management Investment Banking IT IT IT Corporate IT  Common Applications  Corporate Applications Operational Risk 1 Operational Risk 2 Operational Risk 3 Operational Risk 4 P R O D U C T I O N MTS Measured, Controlled Operational Risk Operational Risk 1 Operational Risk 2 Operational Risk 3 Operational Risk 4
    • 5. © 2013. Maveric Systems Limited 5 Hybrid Testing servicesTesting services How do you go MTS? Preparatory Establish a Test Factory Establish Partnership Choose the right partner Implement Go MTS Business As Usual Reap benefits ▸ Due diligence based on criticality, complexity and maturity ▸ Design test factory ▸ Publish schedule ▸ Systematic process implementation and audits ▸ Establish clear go/no- go for shipping apps out of test factory ▸ Uniform use of tools ▸ Define metrics for governance ▸ Find the right independent testing partner ▸ Contract finalization ▸ Pricing model ▸ Identify tools and licensing model ▸ Finalize roles, responsibilities and accountability ▸ Transition Test Factory to the independent testing partner ▸ Establish governance model ▸ Build knowledge repository ▸ Establish metrics based project governance ▸ Reuse test assets ▸ Implement hybrid test services delivery Test Management & Process Consulting
    • 6. © 2013. Maveric Systems Limited 6 ▸ Executive commitment ▸ Demand projection and sign-off ▸ Implementation of facilitating processes ▸ Test factory roadmap & design ▸ Service Level Management ▸ If offshored, identification and implementation of data handling and governance models Pre-requisites for Going the MTS Way
    • 7. © 2013. Maveric Systems Limited 7 Phased Transition Wave 1 Wave 2 Wave 3 HL Criticality H L Complexity H L HL Criticality H L Complexity H L Application Support Transition MTS Transition
    • 8. © 2013. Maveric Systems Limited 8 MTS could be done ▸ In-house ▸ Onshore ▸ Near-shore ▸ Hybrid by a testing partner Delivery Location
    • 9. © 2013. Maveric Systems Limited 9 T E S T E D A P P L I C A T I O N Managed State Strategy Planning Preparation Execution PROCESS ▸ Functional Requirements ▸ Non-functional Requirements ▸ Design ▸ Project Schedules ▸ Code, Installation / Release Notes ▸ Test Data ▸ System Risks Identification ▸ Test Strategy ▸ Effort review ▸ Non- functional Test Plan ▸ Test Schedule ▸ Analysis / Review of Inputs ▸ Test design ▸ Peer Review ▸ Automation Scripts ▸ Test Data ▸ Volume Data ▸ Environment Setup ▸ System Testing ▸ SIT ▸ Regression Testing ▸ UAT ▸ Performance Testing ▸ Security & Penetration ▸ Test Strategy ▸ Test Plans ▸ Test cases ▸ Automation Scripts ▸ Test Data ▸ Defect Data ▸ Metrics Data ▸ Status Reports ▸ Test Repots Metrics Defect Man- agement Test Effec- tiveness Test Efficiency Test Coverage Tracking Defects Effort Status Schedule Risks/ Issues Support Processes Tools Environment People Procedures Standards Templates Guidelines Test case Repository Defect Tracking Regression Performance Configuration Hardware Software Connectivity Test Analysis Performance Testers Technical Support Managers
    • 10. © 2013. Maveric Systems Limited 10 Strategy ▸ Repeatable enterprise-wide programs ▸ Setting up hybrid test delivery center Optimization ▸ Process improvement ▸ Productivity improvement ▸ Increased throughput Consolidation ▸ Process standardization ▸ Support consolidation ▸ Cost reduction ▸ Adequate service coverage Transition ▸ Acquire knowledge ▸ Phased transition ▸ Build repository ▸ Identify service levels Maturity Model HL Criticality H L Complexity H L Years
    • 11. © 2013. Maveric Systems Limited 11 Benefits of MTS Near-term benefits Long-term benefits Knowledge Repository ▸ Library of artifacts ▸ Common frameworks ▸ Template and data repositories ▸ Dedicated competency center Better application quality ▸ Testing will travel upstream in SDLC ▸ More control on application reliability ▸ More control on development vendor/teams ▸ Continuous test process improvement Better ROI ▸ Better retention of testing talent ▸ Better utilization of testing tools ▸ Investment in partner will pay-off ▸ Increase in remote/offshore testing Lower cycle time ▸ Systematic automation ▸ Faster testing through better productivity ▸ More re-use ▸ Process for faster speed-to-market Better application quality ▸ Rigorous processes ▸ Better coverage through better design ▸ Early identification of defects ▸ Consistent methodologies Better ROI ▸ Centralized testing ▸ Optimization of tools and infrastructure ▸ Standardization of processes and methods ▸ Better quality testing talent
    • 12. © 2013. Maveric Systems Limited Thank You! suryav@maveric-systems.com