Presentation - August 2012This document is strictly confidential and for PwC use only                                     ...
Bushidō Consulting presentationIndex:     Overview     Expertise     Some of current projects     Case studies        ...
Bushidō Consulting - Overview   Bushidō Consulting is a business development consulting firm, based in Turin - Italy, wit...
Bushidō Consulting - Expertise   Our current main areas of intervention are related to the following fields:            ...
Bushidō Consulting - Some of current projects   With a proven track record in automotive projects, we can also provide su...
Bushidō Consulting - Case studies - 1/3 Case Study 1              Improvement of the international sales process and sales...
Bushidō Consulting - Case studies - 2/3 Case Study 2              Improvement of the after sales network in retail after s...
Bushidō Consulting - Case studies - 3/3 Case Study 3                Increase of order utilisation and up-selling activitie...
Contacts:     Bushidō Consulting Italy              Via Santa Chiara 34, Turin - Italy              phone: 0039 335 73542...
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Bushidō Consulting Presentation August 2012

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Bushidō Consulting

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Bushidō Consulting Presentation August 2012

  1. 1. Presentation - August 2012This document is strictly confidential and for PwC use only 1
  2. 2. Bushidō Consulting presentationIndex:  Overview  Expertise  Some of current projects  Case studies This document is strictly confidential and for PwC use only 2
  3. 3. Bushidō Consulting - Overview Bushidō Consulting is a business development consulting firm, based in Turin - Italy, with operational offices in Regensburg - Germany and Prague - Czech Republic. Established in May 2010, capitalizing on 20 years of international experiences in the automotive business by its founder and professional Partners across the whole product lifecycle: General Management, Marketing, Business Development, Product and Process Engineering, Purchasing, Quality, Manufacturing, Finance, Key Account and Retail Sales, Dealers Network Development, Product Support. The Partners acquired such experience and competences working in management positions within international world-class corporations as: Specialized in supporting enterprises of all sizes to create sustainable growth through successful expansion into international markets. Helping clients become more competitive and profitable in their business, providing sales and marketing development expertise andstrictly confidentialmanagement consulting experience. This document is executive and for PwC use only 3
  4. 4. Bushidō Consulting - Expertise Our current main areas of intervention are related to the following fields:  Automotive  High Tech and Engineering  Alternative Energy  Industrial Machinery and Equipments  Industrial Processing  Consumer and Retail  Coaching of after sales and service dealers network We can provide comprehensive support from start up, including business plans, possible presentations to bid for finance and venture capital, up to detailed marketing strategies and commercial deployment offering a range of global business solutions including:  Market research and feasibility study  Market analysis, selection and entry strategy  International lead generation and partner search  New product and business development  Head hunting  Start-up and operations management  Marketing and key account management This document is strictly confidential and for PwC use only  Trade show support service 4
  5. 5. Bushidō Consulting - Some of current projects With a proven track record in automotive projects, we can also provide support in other sectors, some of our major projects are within the following areas:  Automated assembly systems - key accounts management and development  Measuring sensors technology - key accounts management and development  Automotive driveline systems - international sales development  Engineering and design - new market opening  Photovoltaic panels and wind turbines - new markets opening  Innovative automotive project application - business plan  Food processing new technology - business plan and marketing strategy  Coaching automotive after sales dealers network - dealers performances improvement This document is strictly confidential and for PwC use only 5
  6. 6. Bushidō Consulting - Case studies - 1/3 Case Study 1 Improvement of the international sales process and sales network Premium Business Driver Our service performance Tier 1 Company Objective  Analysis of untapped sales potentialImprovement of the For some sales units the client  Sales process restructuring methodsinternational sales wanted to analyse the sales  Definition of recovery strategies for lost salesprocess. process of its international potential sales units in order to uniformIncrease of sales of the process and optimise the  Strategic planning for customer managementthe international sales  Develop Marketing and PR manualnetwork. sales activities.  Best Practice approach Added Value generated for the customer Standardised international sales process leading to an increase of sales Origin volume and customer loyaltyChinese- Optimisation of the organisational process and high focus on Key-AccountsNorth American This document is strictly confidential and for PwC use only 6
  7. 7. Bushidō Consulting - Case studies - 2/3 Case Study 2 Improvement of the after sales network in retail after sales (Industrial Vehicle) Premium OEM Business Driver Our service performanceRetail After Sales Objective For the after sales network in South Europe the client wanted to increase the service  Analysis of the dealer network for an activeIncrease the after sales points by implementing repair role in introducing the new after sales servicenetwork in South Europe. instructions into the existing  Identification of the area with the highestTraining of the Service DMS. potential for added sales offering this serviceManager according to Training of the Service  Promotion activities in order to incentivise thetechnical specification Manager in order to actively dealer network to participate in the programentered by OEM in the introduce the new after sales  Active training of the Service Manager and hisDealer Management and parts supply service. staffSystem (DMS).Guaranteeing the supplyfor spare parts through Added Value generated for the customerthe Global Spare PartsCentre. Increase of professional service points in South Europe for an important OEM of Origin industrial and commercial vehicle Increase of added sales potential incorporating new services at the dealership Germany This document is strictly confidential and for PwC use only 7
  8. 8. Bushidō Consulting - Case studies - 3/3 Case Study 3 Increase of order utilisation and up-selling activities in retail after sales (Car Industry) Premium OEM Business Driver Our service performanceRetail After Sales Objective For the dealer network in Switzerland the client wanted  Analysis of the existing dialog reception process to optimise its order utilisation  Identification of the dialog reception areasIncrease the order and increase its sales in the  Improvement from a Marketing point of viewutilisation and up-selling service department.  Accomplishing a manual for the Service Advisoractivities of the dealer The approach required was  Coaching session for the improvement of thenetwork. dialog reception (process, length, customer focusing on both, technical competence paired with a contact)Standardise the process  Improvement of interface between appointment psychological well conductedof dialog reception. conversation with the customer. scheduling and dialog reception Added Value generated for the customer Origin: Germany Higher sales through dialog reception without losing customer satisfactionCountry of execution: Increase of customer appreciation - improvement of the communication Switzerland between customers and Service Advisor This document is strictly confidential and for PwC use only 8
  9. 9. Contacts:  Bushidō Consulting Italy Via Santa Chiara 34, Turin - Italy phone: 0039 335 7354224 Viale Trento Trieste 131, Modena - Italy phone: 0039 339 4943162 Salita San Nicola da Tolentino, Rome - Italy phone: 0039 335 6555297  Bushidō Consulting Czech Republic Neklanova 26, Prague - Czech Republic phone: 0042 0 739 587039  Bushidō Consulting Germany Im Gewerbepark D75, Regensburg - Germany phone: 0049 0 941 37803490 This document is strictly confidential and for PwC use only 9

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