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Is The Personal Portal The Future Of Your Desktop
 

Is The Personal Portal The Future Of Your Desktop

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My Enterprise 2.0 overview presentation from SAPPHIRE/ASUG 2009.

My Enterprise 2.0 overview presentation from SAPPHIRE/ASUG 2009.

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    Is The Personal Portal The Future Of Your Desktop Is The Personal Portal The Future Of Your Desktop Presentation Transcript

    • Is the Personal Portal the Future of Your Desktop? ] Matthias Zeller Group Product Manager Adobe Systems [ ANUP MAHESHWARI ASUG ASSOCIATE MEMBER MEMBER SINCE: 2008 [ SHERRYANNE MEYER ASUG INSTALLATION MEMBER [ AJAY VONKAREY MEMBER SINCE: 2000 ASUG ASSOCIATE MEMBER MEMBER SINCE: 1996
    • [ Learning Points Understand trends in the quot;consumerquot; Internet that are driving enterprise IT requirements Provide insight into the future of the delivery of enterprise applications to business users Explore the important role of mash-ups, social networking, and collaboration for enterprise applications Real Experience. Real Advantage. 2
    • [ Setting Expectations What we will cover today Business challenges which trigger the need for new business user applications Considerations when planning to implement a new productivity desktop Building blocks of Enterprise Apps 2.0 Genesis – An Adobe Labs project looking at a new approach for the knowledge worker desktop What we will NOT cover today Implementation of SAP software (SAP Portal, etc.) Developer level discussion of Enterprise 2.0 technologies In-depth discussion of Adobe technology like SAP Interactive Forms by Adobe, Adobe Connect, Adobe Acrobat and Adobe Flex Real Experience. Real Advantage.
    • [ Challenges Today Silos of enterprise applications, web applications and documents Finding information in context of the current task Finding experts Engaging users Helping end users help themselves Engage external communities Real Experience. Real Advantage.
    • [ Trends Usage of Web 2.0 sites like Facebook, LinkedIn, Twitter and others drives demand for social software in the Enterprise Connected “Generation Y” entering the workforce Adoption of SaaS based applications by business departments without the involvement of IT is increasing Involvement of end-users when selecting new IT investments is increasing Expectations on application usability and experience is increasing Real Experience. Real Advantage.
    • [ Generation Y - Survey of 7,705 college students in the US* 97% own a computer 94% own a cell phone 76% use Instant Messaging and social networking sites. 34% use websites as their primary source of news 28% author a blog and 44% read blogs 97% have downloaded music and other media using peer-to-peer file sharing 75% of college students have a Facebook account * Junco, Reynol; Mastrodicasa, Jeanna (2007-03-29). Connecting to the Net.Generation: What Higher Education Professionals Need to Know About Today's Students Real Experience. Real Advantage.
    • [ Key aspects of the Enterprise User Interface* Richness Pervasiveness Continuity Context Personal Portals * See also AMR Research – The Future of the Enterprise User Interface, March 2007 Real Experience. Real Advantage.
    • [ Consider when planning* Successful communities do not form spontaneously after social software tools are installed Most successful public social web sites started with a defined purpose and limited scope Create business use cases and define the minimal needs of the target users What is in it for the user? What is in it for the business? Adoption is the #1 goal * See also Gartner - Seven Key Characteristics of a Good Purpose for Social Software, July 2008 Real Experience. Real Advantage.
    • [ Four Building Blocks of Enterprise Apps 2.0 Collaboration Rich Mash- Internet Up Apps Social Networking Real Experience. Real Advantage.
    • [ Community Collaboration Tools Wiki Blogs Forums Vendors* Jive Socialtext Microsoft IBM * See also Gartner Magic Quadrant for Team Collaboration and Social Software Real Experience. Real Advantage.
    • [ Trend: Micro Blogging Twitter Community Conversation Rapid adoption > 2 Mio. Users Open APIs Developer ecosystem Enterprise Social Media Experiment (ESME) SAP Community Project Enterprise Social Messaging tool based on SAP NetWeaver Real Experience. Real Advantage.
    • [ Real-Time Collaboration Example: Adobe Connect Screen Sharing Chat VOIP and Video White Boarding Polls Example: Adobe Buzzword (Acrobat.com) Web-based word processor Collaborative reviews Collaborative editing Available from any computer without install Real Experience. Real Advantage.
    • [ Social Networking LinkedIn, Facebook Company Directory Adobe KiTN (Knowledge Transfer Network) Real Experience. Real Advantage.
    • [ Rich Internet Apps Advantages of Adobe Flex: Engaging Interactive Consistency Free, open source SDK Developer productivity Other RIA technologies Ajax MS Silverlight Real Experience. Real Advantage.
    • [ Rich Internet Apps on the Desktop Adobe AIR runtime lets developers use proven web technologies (Flex, Flash, AJAX) to build rich Internet applications that deploy to the desktop and run across operating systems Benefits: Convenience Performance Persistence Desktop integration Online Offline Examples: SAP Spend Analytics, eBay Desktop, TweetDeck Real Experience. Real Advantage. © SAP 2008 / SAP TechEd 08 /
    • [ Mash-up A quot;mashupquot; application is a new application created by composing capabilities from two or more existing systems (or portions thereof)* Initial Mash-ups concepts were consumer focused Major use case: Integration with Google Maps Tools include MS Popfly and Yahoo Pipes Mash-up concepts are reaching the enterprise Empower business users to build mini applications Challenges Data Quality Semantics Existing Interfaces Tools: IBM Mashup Server, Kapow Enterprise Mashup Server, JackBe Presto, Denodo, etc. * Gartner - Key Issues for Enterprise 'Mashup' Practices, Technologies and Products, March 2008 Real Experience. Real Advantage. © SAP 2008 / SAP TechEd 08 /
    • [Project Genesis: User-Centric Enterprise Workplace Today’s Desktop Tomorrow: Genesis Mashable, Customizable, Shared Persisted Context Real Experience. Real Advantage. 17
    • [Genesis Improves Knowledge Worker Productivity, Quality and Accuracy Phone ERP BA Internet EDMS SFA ECM Multiple, disparate Email MS Office CRM information sources BI Portal *Multiple Silos IM SCM PLM Unite different applications in a single, Custom Workspaces workspace with shared context Adobe-quality Aesthetics Intuitive UI and drag-and-drop simplicity promote information use and sharing Knowledge Worker Value Proposition Persisting Applications No need to re-start work from scratch Rapid, Easy Cross-functional and cross-geo collaboration Collaboration Genesis Workspaces: Personal, Shareable, Collaborative Real Experience. Real Advantage.
    • [ Target Market and Use Cases Target Markets Financial Services Government Manufacturing Life Sciences Target Use Cases Customer Care Financial Advisor Complex Sales Grants Management Customer/Citizen Self Service Real Experience. Real Advantage.
    • [ Genesis – Product Objectives Genesis is an Enterprise RIA Workplace Framework targeted to improve the user experience of employees, customers, suppliers, and partners in key business processes. Drag-and-drop assembly of workspaces enables the aggregation of many applications developed independently Provide infrastructure to manage and expose re-usable application content (tiles/portlets) Reduce duplicate data entry by enabling communication between the application tiles Flexible deployment via Browser or Desktop Client (AIR based) Integration with existing enterprise software infrastructure (Directories, Single-Sign-On, System Management, Application Servers) Real Experience. Real Advantage.
    • [ Demo Real Experience. Real Advantage. 21
    • [ Key Learnings Trends in Web 2.0 and “Consumer” Internet technologies influence Enterprise Application projects Engaging applications are key to effective user adoption Building blocks for Enterprise Apps 2.0 are Collaboration, Social Networking, Rich Internet Apps and Mashups Project Genesis is an Adobe product in development to provide an user-centric enterprise workplace framework Real Experience. Real Advantage. 22
    • [ Further Information Public Web: Genesis Blog: blogs.adobe.com/mashup Genesis on Adobe Labs: www.adobe.com/go/genesis Contact Matthias Zeller, Genesis Product Manager, mzeller@adobe.com Useful Analyst Reports • AMR Research – The Future of the Enterprise User Interface, March 2007 • Forrester - Develop Your “Design For People” Game Plan • Gartner - Seven Key Characteristics of a Good Purpose for Social Software, July 2008 • Gartner Magic Quadrant for Team Collaboration and Social Software, June 2008 • Gartner - Q&A: Gartner Clients Share Collaboration Concerns and Lessons Learned, April 2008 Real Experience. Real Advantage.
    • [ Thank you for participating. Please remember to complete and return your evaluation form following this session. For ongoing education on this area of focus, visit the Year-Round Community page at www.asug.com/yrc ] [ SESSION CODE: 3007 Real Experience. Real Advantage. 24