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Leadership in Large Projects

Next Practices of Project Management
NORDISK FORUM 2012




Christian Thuesen
Senior Researcher
DTU Management Engineering
E: chth@dtu.dk
T: +45 6167 9131

Søren Lybecker
Programme Manager
DTU Management Engineering
E: slyb@dtu.dk
T: +45 2639 3331
Market
Development
Market Development




                                             Market development
                             multiple customers = one market  one customer = multiple markets


Inspired by Stanley Davis and Joseph Pine
The Long Tail
…a consequence of a more individualized society




          Mass production  Mass customization
Dimensions and motors of Social Acceleration
                    A) Economic Motor:
                       Time=Money                             1. Technological
                                                                 Acceleration
                                                                                     B) Structural Motor:
                                                                                  Functional Differentiation

                                                     Dimensions of
                 3. Acceleration of the              Acceleration
                     „Pace of Life“


                                                                     2. Acceleration of
                                                                       Social Change
                             C) Cultural Motor:
                           Promise of Acceleration



Inspired by Hartmut Rosa
Dilemmas and Dualisms of Project Organizing
Order                                    Chaos

Disciplinary                   Interdisciplinary

Hierarchy                             Network

Standardized                            Unique

Efficiency                           Creativity

Linear                                 Iterative

Collective                           Individual

Degeneration                             Stress
The Academic Field of Project
         Management
                                             Constructive     Deconstructive
                            Standards and
                            best practices           Practice-based      Critical
                                                     Perspectives        perspectives

                                                       The reflective      Hodgson
                                                        practitioner
                                                      Communities of
                                                         practice           Kreiner
                                                        Case studies
                                                                         Koskela




                                                 SYMBOLIC-
                  MODERN                                                POSTMODERN
                                               INTERPRETIVE
                1960’s & 70’s                                              1990’s
                                                   1980’s

Inspired by Mary Jo Hatch
Current Practices
• Communication is placed as the central concept in the network

                                                                  Central empirical concepts
• Central collective concepts                                     • Persuasion
    – Quality                                                     • Social atmosphere
    – Planning                                                    • Tools
    – Risk                                                        • Project clarification (goals)
                                                                  • Resources
    – Communication
    – Flexibility
    – Stakeholders
    – Leading
    – Learning
    – Organization
    – Controlling
    – Innovation
Role 1:

     THE CHANGE
     AGENT
     Project = Change

     Change requires leadership rather than
     management. The project leader is thus a
     change agent.

     A change agent is a person who alters
     human capability or organizational systems
     to achieve a higher degree of output or self
     actualization.

     Imperatives:
     •A change agent lives in the future, not the
     present.
     •A change agent is fueled by passion, and
     inspires passion in others.
     •A change agent has a strong ability to
     self-motivate.
     •A change agent must understand people.



Inspired by Patti Hathaway
Role 2:

                                   THE
                             CONDUCTOR
                         Conducting is a means of communicating
                         artistic directions to performers during a
                                                      performance.

                                 The primary responsibilities of the
                         conductor are to unify performers, set the
                             tempo, execute clear preparations and
                            beats (milestones), listen critically and
                              shape the sound (performance) of the
                           ensemble (project team), and to control
                         the interpretation and pacing of the music
                                                           (project).

                          Conducting requires an understanding of
                                 the elements of musical expression
                           (tempo, dynamics, articulation) and the
                         ability to communicate them effectively to
                                        an ensemble (project team).


Inspired by Ramona Wis
Role 3:

                               THE ENTREPRENEUR
                                   Entrepreneurship is the pursuit of opportunity
                                  without regard to resources currently controlled.

                                    The entrepreneur is the person ready to supply
                                          the enterprise with the mixture of energy,
                                     boldness, courage, expertise, insight, and often
                                 ruthlessness, necessary to start or grow a business.

                                   The actions of the successful entrepreneur often
                                             follow the five effectuation principles:

                                         Bird in the hand: use the available means.

                                   Affordable loss: decide in advance what you are
                                                                    willing to lose.

                                            The crazy quilt: work with any and all
                                        stakeholders who are willing to make a real
                                                                      commitment.

                                    Make lemonade: acknowledge contingency by
                                                  taking advantage of surprises.

                                 Pilot in the plane: act upon any risky situation to
                                                         reduce the risk of crashing.
Inspired by Saras Sarasvathy
Role 4:

THE
BOUNDARY
WALKER
Since the beginning of history, human beings
have formed communities that share cultural
practices reflecting their collective learning:
from a tribe around a cave fire to a community
of engineers interested in railway operations.

Boundary walkers act as brokers between
communities of practice. They can introduce
elements of one practice into another.

Boundary walkers can perform specific tasks
such as:
•Boundary spanners: taking care of one
specific boundary over time.
•Roamers: going from place to place, creating
connections, moving knowledge.
•Outposts: bringing back news from the
forefront, exploring new territories.

                                                  Inspired by Étienne Wenger
Role 5:

 THE NEGOTIATOR

Negotiation is a dialogue between two or more parties, intended to reach an
understanding, resolve point of difference, or gain advantage in outcome of
dialogue, to produce an agreement upon courses of action, to bargain for
individual or collective advantage, to craft outcomes to satisfy various interests of
two parties involved in negotiation process.

The negotiator can basically distinguish between two types of negotiation:
distributive negotiation (win-lose negotiation) and integrative negotiation
(win-win negotiation).

Integrative negotiation is also called principled negotiation. The method consists
of four main steps:

•Separating the people from the problem.

•Focusing on interests, not positions.

•Generating a variety of possibilities before deciding what to do.

•Insisting that the result be based on some objective standard.


                                                                                        Inspired by Roger Fisher and William Ury
Role 6:

THE
COACH
Coaching is a teaching or training process in
which an individual or a group gets support
while learning to achieve a specific personal or
professional result or goal.

Coaching may also happen in an informal
relationship between a “master” and a “student”.

Basic tools in coaching are active listening,
constructive feedback, and appreciative
inquiry.
.




                                                   Inspired by David Cooperrider
The Profile of the Future Project Leader:

       THE REFLECTIVE PRACTITIONER
                                                   Reflective practice is the capacity to
                                                   reflect on action so as to engage in a
                                                   process of continuous learning,
                                                   which is one of the defining
                                                   characteristics of professional
                                                   practice.

                                                   It involves paying critical attention
                                                   to the practical values and theories
                                                   which inform everyday actions, by
                                                   examining practice reflectively and
                                                   reflexively.

                                                   This leads to developmental insight,
                                                   and reflective practice provides a
                                                   tremendous development
                                                   opportunity to transform from
                                                   project manager to project leader.

                                                   In the end it's all about people, and
                                                   consequently it's all about presence.



Inspired by Donald A. Schön
Continuous Education at DTU Management Engineering:

JOIN THE MOVEMENT…




             Design and Management of Network Projects: Class 2 (2012-2013)
Thank You!

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Next Practices of Project Management

  • 1. Leadership in Large Projects Next Practices of Project Management NORDISK FORUM 2012 Christian Thuesen Senior Researcher DTU Management Engineering E: chth@dtu.dk T: +45 6167 9131 Søren Lybecker Programme Manager DTU Management Engineering E: slyb@dtu.dk T: +45 2639 3331
  • 3. Market Development Market development multiple customers = one market  one customer = multiple markets Inspired by Stanley Davis and Joseph Pine
  • 4. The Long Tail …a consequence of a more individualized society Mass production  Mass customization
  • 5. Dimensions and motors of Social Acceleration A) Economic Motor: Time=Money 1. Technological Acceleration B) Structural Motor: Functional Differentiation Dimensions of 3. Acceleration of the Acceleration „Pace of Life“ 2. Acceleration of Social Change C) Cultural Motor: Promise of Acceleration Inspired by Hartmut Rosa
  • 6. Dilemmas and Dualisms of Project Organizing Order Chaos Disciplinary Interdisciplinary Hierarchy Network Standardized Unique Efficiency Creativity Linear Iterative Collective Individual Degeneration Stress
  • 7. The Academic Field of Project Management Constructive Deconstructive Standards and best practices Practice-based Critical Perspectives perspectives The reflective Hodgson practitioner Communities of practice Kreiner Case studies Koskela SYMBOLIC- MODERN POSTMODERN INTERPRETIVE 1960’s & 70’s 1990’s 1980’s Inspired by Mary Jo Hatch
  • 8. Current Practices • Communication is placed as the central concept in the network Central empirical concepts • Central collective concepts • Persuasion – Quality • Social atmosphere – Planning • Tools – Risk • Project clarification (goals) • Resources – Communication – Flexibility – Stakeholders – Leading – Learning – Organization – Controlling – Innovation
  • 9.
  • 10. Role 1: THE CHANGE AGENT Project = Change Change requires leadership rather than management. The project leader is thus a change agent. A change agent is a person who alters human capability or organizational systems to achieve a higher degree of output or self actualization. Imperatives: •A change agent lives in the future, not the present. •A change agent is fueled by passion, and inspires passion in others. •A change agent has a strong ability to self-motivate. •A change agent must understand people. Inspired by Patti Hathaway
  • 11. Role 2: THE CONDUCTOR Conducting is a means of communicating artistic directions to performers during a performance. The primary responsibilities of the conductor are to unify performers, set the tempo, execute clear preparations and beats (milestones), listen critically and shape the sound (performance) of the ensemble (project team), and to control the interpretation and pacing of the music (project). Conducting requires an understanding of the elements of musical expression (tempo, dynamics, articulation) and the ability to communicate them effectively to an ensemble (project team). Inspired by Ramona Wis
  • 12. Role 3: THE ENTREPRENEUR Entrepreneurship is the pursuit of opportunity without regard to resources currently controlled. The entrepreneur is the person ready to supply the enterprise with the mixture of energy, boldness, courage, expertise, insight, and often ruthlessness, necessary to start or grow a business. The actions of the successful entrepreneur often follow the five effectuation principles: Bird in the hand: use the available means. Affordable loss: decide in advance what you are willing to lose. The crazy quilt: work with any and all stakeholders who are willing to make a real commitment. Make lemonade: acknowledge contingency by taking advantage of surprises. Pilot in the plane: act upon any risky situation to reduce the risk of crashing. Inspired by Saras Sarasvathy
  • 13. Role 4: THE BOUNDARY WALKER Since the beginning of history, human beings have formed communities that share cultural practices reflecting their collective learning: from a tribe around a cave fire to a community of engineers interested in railway operations. Boundary walkers act as brokers between communities of practice. They can introduce elements of one practice into another. Boundary walkers can perform specific tasks such as: •Boundary spanners: taking care of one specific boundary over time. •Roamers: going from place to place, creating connections, moving knowledge. •Outposts: bringing back news from the forefront, exploring new territories. Inspired by Étienne Wenger
  • 14. Role 5: THE NEGOTIATOR Negotiation is a dialogue between two or more parties, intended to reach an understanding, resolve point of difference, or gain advantage in outcome of dialogue, to produce an agreement upon courses of action, to bargain for individual or collective advantage, to craft outcomes to satisfy various interests of two parties involved in negotiation process. The negotiator can basically distinguish between two types of negotiation: distributive negotiation (win-lose negotiation) and integrative negotiation (win-win negotiation). Integrative negotiation is also called principled negotiation. The method consists of four main steps: •Separating the people from the problem. •Focusing on interests, not positions. •Generating a variety of possibilities before deciding what to do. •Insisting that the result be based on some objective standard. Inspired by Roger Fisher and William Ury
  • 15. Role 6: THE COACH Coaching is a teaching or training process in which an individual or a group gets support while learning to achieve a specific personal or professional result or goal. Coaching may also happen in an informal relationship between a “master” and a “student”. Basic tools in coaching are active listening, constructive feedback, and appreciative inquiry. . Inspired by David Cooperrider
  • 16. The Profile of the Future Project Leader: THE REFLECTIVE PRACTITIONER Reflective practice is the capacity to reflect on action so as to engage in a process of continuous learning, which is one of the defining characteristics of professional practice. It involves paying critical attention to the practical values and theories which inform everyday actions, by examining practice reflectively and reflexively. This leads to developmental insight, and reflective practice provides a tremendous development opportunity to transform from project manager to project leader. In the end it's all about people, and consequently it's all about presence. Inspired by Donald A. Schön
  • 17. Continuous Education at DTU Management Engineering: JOIN THE MOVEMENT… Design and Management of Network Projects: Class 2 (2012-2013)