Presentation version of the paper "Data is our Future, Welcome to the Age of Infomagination" by Matt Sadler (full paper available here: http://infomagination.typepad.com/files/matt-sadler---infomagination-1.pdf)
An RFID (Radio Frequency Identification) tag is an object that can be applied to or incorporated into a product, animal, or person for the purpose of identification and tracking using radio waves. Some tags can be read from several meters away and beyond the line of sight of the reader.
Matt sadler infomagination
Data is our Future: Welcome to the Age of Infomagination
What I’m going to talk about <ul><li>Data, data everywhere </li></ul><ul><li>Consumers & data: from concern to control </li></ul><ul><li>Brands & data: understanding and overload </li></ul><ul><li>Data, creativity and possibility </li></ul>
Data, data, everywhere… 3254 Gray, R. (2008). How Big Brother watches your every move. The Sunday Telegraph.
And that’s only the beginning… 05/12/2008 17:32 Euro RSCG London RFID = Radio Frequency IDentification
Digital information created, captured, replicated worldwide Tenfold growth in five years
Quid pro quo IIPS, 2008 It seems that the Millenials… are happy to trade information for relevance - Rob Norman, CEO Group M Interaction, 2006 Total personalisation will require total transparency… to share is to gain - Kevin Kelly, founder of Wired magazine, 2007 Base: 1, 011 UK adults
“ The greatest generation gap since rock & roll” - NY Magazine, 2007
Summary: data power to the people <ul><li>Relevancy & personalisation X digitisation = a data powered future </li></ul><ul><li>Public concern can only slow progress - transparency & openness are key </li></ul><ul><li>Consumers will use data to manage their lives </li></ul><ul><li>Brands must learn to use data to their customers’ advantage, rather than their own </li></ul>
“ There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.”
Qual: insights & blind alleys “ People don’t say what they mean or mean what they say”
Quarterly mailings: 4m No. with identical vouchers: 2 Pieces of information/week: 5bn+ Taylor, J. (2005). Space race. John Wiley & Sons Ltd, Chichester Hayward, M. (2006). How to be a customer champion: turning insight into action. Market leader, issue 34. .
A simple principle Better data Better customer understanding Better service
Most marketers aren’t waving but drowning <ul><li>75% suffer from information overload </li></ul><ul><li>Only 50% of their information is useful </li></ul><ul><li>Analysis paralysis </li></ul>IDC, Taming Information Chaos, 2007
Comms networks must develop their technical skills
How are agencies feeling about the data revolution? Agree that reliance on data is increasing Agree that my employer is committed to training staff to use it Sadler, M. (2008). A two minute survey about data, August 2008. Based on employees at communications agencies in London [n = 122]. Conducted via www.surveymonkey.com.
What do you dislike about data? It’s boring It’s cold It limits creativity Sadler, M. (2008). A two minute survey about data, August 2008. Based on employees at communications agencies in London [n = 122]. Conducted via www.surveymonkey.com.
“ I don’t want academicians. I don’t want scientists. I don’t want people who do the right things. I want people who do inspiring things” - Bill Bernbach, 1947
Chris Jordan, Seattle-based ‘artist’ Because statistics are so hard to connect with, we’re not going to find motivation from them... My idea… is to provide the visual. To give you the statistic in a different way that allows the viewer to experience the number more directly with their heart. Jordan, C. (2007). In: Pasulka, N. (2007). Running the numbers. The morning news, July 23rd. Available from: http://www.themorningnews.org/archives/galleries/running_the_numbers [Accessed June 18th 2008]
Two million plastic beverage bottles, the number used in the US every five minutes
11,000 jet trails, equal to the number of commercial flights in the US every eight hours
One million plastic cups, the number used on airline flights in the US every six hours
<ul><li>We like to think we’re rational and verbal, but the truth is we’re emotional and visual </li></ul>Hill, D. (2007). Closer to the truth: emotional insight and market research. Admap, issue 482
David McCandless, author We don’t want to read information any more. We want to see it. Feel it. McCandless, D. (2008). You are the future. Under the influence, London. Available from: http://www.irisnation.com/undertheinfluence/videohtml/dip_mcandless.html [Accessed 23rd June 2008]
Word clouds reveal themes hidden in text Tag cloud from Shakespeare’s Sonnets
Word clouds of McCain & Obama’s acceptance speeches. Source: http://www.darcynorman.net Make your own word clouds at www.wordle.net
Jonathan Harris touches the humanity beneath our information “ Really, the data is just part of the story. The human stuff is the main stuff, the data should enrich it.”
Evaluative data is crying out for an overhaul Wise, L. (2008). Marketing dashboards. Dashboard Insight [online]. Available from: http://www.dashboardinsight.com/articles/business-verticals/marketing-dashboards.aspx [Accessed August 16th 2008] Euro RSCG London (2008). Mock up Carling evaluation storybook . Commissioned by Matt Sadler.
Hans Rosling (2007), Professor of International Health at the Karolinska Institute in Sweden Few people will appreciate the music if I just show them the notes. Most of us need to listen to the music to understand how beautiful it is. But often it’s how we present statistics: we just show the notes and don’t play the music Rosling, H. (2007). Unveiling the beauty of statistics. OECD World Forum, Istanbul. Available from: http://www.gapminder.org/video/lectures/unveiling-the-beauty-of-statistics.html [Accessed August 14th 2008]