Social learning 101


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  • Introduction:Varied roles in training: template development, training development, delivery, project management, development team management, instructional technology: LMS, LCMS, Portals, etc. Today, a little bit of all of it - bringing my experience in ID to system implementation, process improvement, and support of learning programsWIIFM: Social learning is coming at this industry just like distance learning did, just like elearning did, just like mlearning is coming. It’s not just a fad, it’s sticking around. I’d like to help you get ready for it today.
  • My style is like this: I’m coming at you today like a tornado of eyes, teeth, and fingernails. Let’s start with the basics - what exactly is social learning. It’s yet another in the many phases of the learning industry. I want to prepare you to understand what it isI’d like for you to be able discuss the value it can bring to your organization. It’s more than just a fad – so how do you incorporate it in your organization.There are a myriad of tools and options out there for deploying social learning – some high tech, some not so much. I’d like to talk about some of your options, and give you some considerations when choosing tools.
  • Open the floor for them first – what is success for them – what are their deliverables in their organizations?Writing or PerformanceeLearning Modules or PerformanceAnimations or PerformanceIf our deliverable is performance, how are we getting there?
  • From whom in your life have you learned the most?When was it in your life that you learned the most?
  • Informal learning is decided by the learner – when and where. It’s absorbed from the world around you – what you hear, what you see, what you read – the influences around you.Jay Cross says it this way – The proof of learning is the ability to do something you could not do before.
  • Social learning can either by formal or informal.
  • Social learning can either by formal or informal.
  • OJTILTSelf-studyWBTJob AidsExercisesAssessments34% is eLearningLet’s talk about what’s most successful for learning?Let’s talk about what’s most cost effective?I still believe ILT is the most effective and studies show it to be so, but why? Knowledgable instructors in the room who can… answer questions? Learners who can talk to each other, give feedback, ask questions? What’s that – social learning?Why don’t we use social learning more frequently:We can’t control it?It’s costly.When was the last time that a WBT in itself changed the way your organization performed? We know that – it’s why we have blended learning. We pair ILT with OJT, or WBT with Job Aids or best yet, ILT with Exercises
  • What social tools is your organization using45% in 2015 will be MillenialsOkay, okay… I believe you!!! WHAT DO I DO NOW?
  • I’d like to use examples from in the room – do any of you have business problems that you’re trying to solve for?If not, we’ll use my scenarios. Come up with a blended training that includes social learning.
  • Social learning 101

    1. 1. 70/20/10<br />Social and Informal Learning<br />
    2. 2. Three people in life from whom you have learned the most.<br />Pop quiz<br />
    3. 3. Define social learning<br />Discuss the value prop for social and informal learning<br />List methods for social learning available<br />Identify the key factors to consider when selecting social and informal learning tools<br />Objectives<br />
    4. 4. Define success.<br />
    5. 5. 70/20/10<br />5<br />The way we learn<br />
    6. 6. informal learning<br />6<br />All learning that happens outside of formal learning environments.<br />
    7. 7. Sharing information and knowledge with one another in networks and communities.<br />7<br />social learning<br />
    8. 8. what are you doing to impact everything that happens outside of formal learning?<br />8<br />
    9. 9. 9<br />social<br />formal<br />informal<br />individual<br />Four Quadrants<br />
    10. 10. your organization already believes in social learning, maybe it’s time to be more intentional…<br />Bottom line<br />
    11. 11. Types of social learning<br />
    12. 12. when can I use collaboration centers<br />Working center around business problems<br />Resources surrounding a course<br />Videos<br />Documents<br />Presentations<br />Blogging<br />Questions for the instructor<br />Local hub for best practices<br />Remote employees<br />Reduce need for email and<br />12<br />
    13. 13. when should I blog<br />Prior to a course as pre-work<br />After a course as a journal<br />Best practices<br />Lessons learned<br />13<br />
    14. 14. when should I microblog<br />Updates to course info<br />Links to course resources<br />Backchannel during training events<br />Real time performance support<br />14<br />
    15. 15. Use Cases<br />15<br />
    16. 16. Your Toolbox<br />Enterprise Tools<br />SharePoint<br />Jive<br />Yammer<br />SocialCast<br />SocialText<br />TripleCreek<br />Chatter<br />LMS<br />Market Tools<br />Blogger, Wordpress, etc.<br />Google Docs<br />Facebook<br />Twitter<br />Groupsite<br />SlideShare<br />YouTube<br />16<br />
    17. 17. Audience<br />Business Need<br />Content maintenance and back ups<br />Data security<br />Executive sponsorship<br />Finances<br />17<br />considerations<br />
    18. 18. Informal Learning<br />Jay Cross<br />Social Learning Handbook<br />Jane Hart<br />Blogs<br /><br /><br /><br /><br /><br />18<br />ReSOURCES<br />
    19. 19. Matthew Daniel<br /><br />@matthewjdaniel<br />//<br />