Matt VitalAngela Van StranderLorelay Corona BA 351 Business Statistics Presentation SnowPea Restaurant
Background Info Chinese carryout/delivery restaurant Deliveries are usually within a 10-mile radius, but occasionally exceeds this radius Employs delivery people (4 are new hires) Customer complaints about excessively long delivery times. Collected data on random sample of deliveries by its 4 new delivery persons during the peak dinner time hours.
(continued) SnowPea wants to advertise that it can achieve a total delivery time of no more than 25 min within a 10-mile radius. If orders take longer than 25minutes, they will give a $10 gift certificate on the customers next purchase. Find the proportion of deliveries within a 10-mile limit that will be on time.
SnowPea is concerned with deliverers driving slower than one another. Calculate the average speed of each driver Driver 1 – 26.62 Driver 2 – 30.14 Driver 3 – 20.91 Driver 4 – 17.66 Total Drivers Speeds 23.83 Drivers 1 & 2 take the longest time in delivering orders.
Total Orders & Prep + Delivery Time with Distance
Conclusion SnowPea is unable to achieve their desired time of delivering in more than half the time—both in travel time alone and prep & travel time together. There is a 15% chance that they do not meet the requirements; resulting in giving out $150 in gift certificates. (TRAVEL TIME ONLY) There is a 39% chance that they do not meet the requirements; resulting in giving out $390 in gift certificates. (PREP & TRAVEL TIME) Drivers 1 & 2 take the longest time in delivering orders and should consider speeding up the pace in making deliveries.