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# B A 319 SnowPea Delivery Times

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• 1. Matt VitalAngela Van StranderLorelay Corona
BA 351 Business Statistics Presentation
SnowPea Restaurant
• 2. Background Info
Chinese carryout/delivery restaurant
Deliveries are usually within a 10-mile radius, but occasionally exceeds this radius
Employs delivery people (4 are new hires)
Customer complaints about excessively long delivery times.
Collected data on random sample of deliveries by its 4 new delivery persons during the peak dinner time hours.
• 3. (continued)
SnowPea wants to advertise that it can achieve a total delivery time of no more than 25 min within a 10-mile radius.
If orders take longer than 25minutes, they will give a \$10 gift certificate on the customers next purchase.
Find the proportion of deliveries within a 10-mile limit that will be on time.
• 4. Total Distance with Average of Travel Times
• 5. Travel Time Test
• 6. Total Distance withAverage Prep (+) Delivery Time
• 7. Prep & Travel Time Test
• 8. The average amount of miles each deliverer drove
• 9. Number of orders each deliverer did in hours
• 10. SnowPea is concerned with deliverers driving slower than one another.
Calculate the average speed of each driver
Driver 1 – 26.62
Driver 2 – 30.14
Driver 3 – 20.91
Driver 4 – 17.66
Total Drivers Speeds
23.83
Drivers 1 & 2 take the longest time in delivering orders.
• 11. Slow Drivers Test (Drivers 1 & 2)
• 12. Total Orders & Prep + Delivery Time with Distance
• 13. Conclusion
SnowPea is unable to achieve their desired time of delivering in more than half the time—both in travel time alone and prep & travel time together.
There is a 15% chance that they do not meet the requirements; resulting in giving out \$150 in gift certificates. (TRAVEL TIME ONLY)
There is a 39% chance that they do not meet the requirements; resulting in giving out \$390 in gift certificates. (PREP & TRAVEL TIME)
Drivers 1 & 2 take the longest time in delivering orders and should consider speeding up the pace in making deliveries.