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B A 319  SnowPea  Delivery Times
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B A 319 SnowPea Delivery Times

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  • 1. Matt VitalAngela Van StranderLorelay Corona
    BA 351 Business Statistics Presentation
    SnowPea Restaurant
  • 2. Background Info
    Chinese carryout/delivery restaurant
    Deliveries are usually within a 10-mile radius, but occasionally exceeds this radius
    Employs delivery people (4 are new hires)
    Customer complaints about excessively long delivery times.
    Collected data on random sample of deliveries by its 4 new delivery persons during the peak dinner time hours.
  • 3. (continued)
    SnowPea wants to advertise that it can achieve a total delivery time of no more than 25 min within a 10-mile radius.
    If orders take longer than 25minutes, they will give a $10 gift certificate on the customers next purchase.
    Find the proportion of deliveries within a 10-mile limit that will be on time.
  • 4. Total Distance with Average of Travel Times
  • 5. Travel Time Test
  • 6. Total Distance withAverage Prep (+) Delivery Time
  • 7. Prep & Travel Time Test
  • 8. The average amount of miles each deliverer drove
  • 9. Number of orders each deliverer did in hours
  • 10. SnowPea is concerned with deliverers driving slower than one another.
    Calculate the average speed of each driver
    Driver 1 – 26.62
    Driver 2 – 30.14
    Driver 3 – 20.91
    Driver 4 – 17.66
    Total Drivers Speeds
    23.83
    Drivers 1 & 2 take the longest time in delivering orders.
  • 11. Slow Drivers Test (Drivers 1 & 2)
  • 12. Total Orders & Prep + Delivery Time with Distance
  • 13. Conclusion
    SnowPea is unable to achieve their desired time of delivering in more than half the time—both in travel time alone and prep & travel time together.
    There is a 15% chance that they do not meet the requirements; resulting in giving out $150 in gift certificates. (TRAVEL TIME ONLY)
    There is a 39% chance that they do not meet the requirements; resulting in giving out $390 in gift certificates. (PREP & TRAVEL TIME)
    Drivers 1 & 2 take the longest time in delivering orders and should consider speeding up the pace in making deliveries.