Customer not the centre of everything you do

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  • Customer not the centre of everything you do

    1. 1. Unfortunate Metaphors Customer Focused Strategies
    2. 2. "The customer is at thecentre of everything we do" Sound familiar?
    3. 3. Everythin The customerWe Do
    4. 4. Customer centric? Not quite
    5. 5. Thecustomer
    6. 6. Everythin The customerThe Customer Does
    7. 7. Everythin The customerThe Customer Does
    8. 8. Everythin The customerThe Customer Does
    9. 9. Everythin The customerThe Customer Does
    10. 10. Everythin The customerThe Customer Does
    11. 11. Everythin The customerThe Customer Does

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