Leadership: Influencing by Communicating
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Leadership: Influencing by Communicating

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A guest lecture I gave to a UC Santa Barbara Extension course, "Strategic Business Development for the Global Marketplace." Focused on the impact of communication on leadership the presentation ...

A guest lecture I gave to a UC Santa Barbara Extension course, "Strategic Business Development for the Global Marketplace." Focused on the impact of communication on leadership the presentation features quotes by thought leaders, an analysis of Martin Luther King’s leadership skills, and videos including Phil Davison’s "Internet Famous" Stark County Treasurer speech (how not to give a speech) and Nancy Duarte's TED Talk, "The Secret Structure of Great Talks” (how to give a speech).

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Leadership: Influencing by Communicating Presentation Transcript

  • 1. Presented by Matthew A. Gilbert, MBA matthewagilbert.com | @MatthewAGilbert Wednesday, February 12, 2014 Matthew A. Gilbert, MBA Leadership: Influencing by Communicating Leadership: Influencing by Communicating 1
  • 2. • 6:30 to 6:45 Welcome • Learning Objectives • Video: 40 Inspirational Speeches • 6:45 to 7:20 Exercise: Leadership Assessment • 7:20 to 8:00 Understanding Leadership • 8:00 to 8:15 Break • 8:15 to 8:30 Exercise: Memorable Mentors • 8:30 to 9:15 Communicating Leadership • Video: Phil Davison • Video: Nancy Duarte (TED Talk) • 9:15 to 9:30 Wrapping Up Matthew A. Gilbert, MBA The Order of Events Leadership: Influencing by Communicating Agenda 2
  • 3. • Define leadership and identify its characteristics. • Identify your leadership strengths and styles. • Understand how leaders communicate. Matthew A. Gilbert, MBA Our Learning Objectives Leadership: Influencing by Communicating Welcome 3
  • 4. Leadership: Influencing by Communicating Video: 40 Inspirational Speeches Matthew A. Gilbert, MBA Welcome 4 40 Inspirational Speeches in 2 Minutes: http://youtu.be/d6wRkzCW5qI
  • 5. • 6:30 to 6:45 Welcome • Learning Objectives • Video: 40 Inspirational Speeches • 6:45 to 7:20 Exercise: Leadership Assessment • 7:20 to 8:00 Understanding Leadership • 8:00 to 8:15 Break • 8:15 to 8:30 Exercise: Memorable Mentors • 8:30 to 9:15 Communicating Leadership • Video: Phil Davison • Video: Nancy Duarte (TED Talk) • 9:15 to 9:30 Wrapping Up Matthew A. Gilbert, MBA The Order of Events Leadership: Influencing by Communicating Agenda 5
  • 6. • The ability to lead others rests in our ability to lead ourselves. • Once we know ourselves as individuals we can lead others. • The first step in doing that is: • Understanding your leadership skills. • Defining your leadership fundamentals. Matthew A. Gilbert, MBA Analyze Your Leadership Ability: Overview Leadership: Influencing by Communicating Exercise: Leadership Assessment 6
  • 7. Analyze Your Leadership Ability: Skills • Complete the Leadership Matthew A. Gilbert, MBA Exercise: Leadership Assessment (10 minutes). • Review your Leadership Assessment (Skills) results with a small group of peers (5 minutes). • Share your experience with the class (5 minutes). Leadership: Influencing by Communicating Assessment (Skills) individually 7
  • 8. Analyze Your Leadership Ability: Fundamentals • Complete the Leadership Matthew A. Gilbert, MBA Exercise: Leadership Assessment individually (10 minutes). • Review your Leadership Assessment (Fundamentals) results with a small group of peers (5 minutes). • Share your experience with the class (5 minutes). Leadership: Influencing by Communicating Assessment (Fundamentals) 8
  • 9. • 6:30 to 6:45 Welcome • Learning Objectives • Video: 40 Inspirational Speeches • 6:45 to 7:20 Exercise: Leadership Assessment • 7:20 to 8:00 Understanding Leadership • 8:00 to 8:15 Break • 8:15 to 8:30 Exercise: Memorable Mentors • 8:30 to 9:15 Communicating Leadership • Video: Phil Davison • Video: Nancy Duarte (TED Talk) • 9:15 to 9:30 Wrapping Up Matthew A. Gilbert, MBA The Order of Events Leadership: Influencing by Communicating Agenda 9
  • 10. Defining Leadership • “The only definition of a leader is someone who has Matthew A. Gilbert, MBA Understanding Leadership • “Leadership is the capacity to translate vision into reality.” -- Warren Bennis • “Leadership is influence – nothing more, nothing Leadership: Influencing by Communicating followers.” -- Peter Drucker less.” -- John Maxwell 10
  • 11. Defining Leadership Matthew A. Gilbert, MBA Understanding Leadership your goals. Leadership is about inspiring others to achieve their dreams.” -- Matthew A. Gilbert, MBA Leadership: Influencing by Communicating • “Management is about directing others to achieve 11
  • 12. • Compassion: Lovers Share Soup • Consistency: Practicing What You Preach • Education: A Yearn to Learn • Empowerment: Sharing Success Matthew A. Gilbert, MBA The Leadership Lessons of Martin Luther King, Jr. Leadership: Influencing by Communicating Understanding Leadership 12
  • 13. • Humility: A Reluctant Reverend • Listening: An Ear Without Fear • Management: Administration of Inspiration • Optimism: Heal with Hope Matthew A. Gilbert, MBA The Leadership Lessons of Martin Luther King, Jr. Leadership: Influencing by Communicating Understanding Leadership 13
  • 14. • Communication: The Strength of Storytelling • “Good leaders…have stories. Stories help us learn and remember whom we are, where we have been, where we are going,” -- Max DePree Matthew A. Gilbert, MBA The Leadership Lessons of Martin Luther King, Jr. Leadership: Influencing by Communicating Understanding Leadership 14
  • 15. • Communication: The Strength of Storytelling • “King “spoke in the shared language of the community.” -- Donald T. Phillips Matthew A. Gilbert, MBA The Leadership Lessons of Martin Luther King, Jr. Leadership: Influencing by Communicating Understanding Leadership 15
  • 16. • Communication: The Strength of Storytelling • King held audiences spellbound: • Alliteration • Movements • Cadence • Repetition • Imagery • Rhythm • Metaphors Matthew A. Gilbert, MBA The Leadership Lessons of Martin Luther King, Jr. Leadership: Influencing by Communicating Understanding Leadership • Similes 16
  • 17. • 6:30 to 6:45 Welcome • Learning Objectives • Video: 40 Inspirational Speeches • 6:45 to 7:20 Exercise: Leadership Assessment • 7:20 to 8:00 Understanding Leadership • 8:00 to 8:15 Break • 8:15 to 8:30 Exercise: Memorable Mentors • 8:30 to 9:15 Communicating Leadership • Video: Phil Davison • Video: Nancy Duarte (TED Talk) • 9:15 to 9:30 Wrapping Up Matthew A. Gilbert, MBA The Order of Events Leadership: Influencing by Communicating Agenda 17
  • 18. Credit Your Coaches • Complete the Memorable Mentors Matthew A. Gilbert, MBA Exercise: Memorable Mentors • Review your Memorable Mentors Matrix with a small group of peers (10 minutes). • Share your experience with the class (1o minutes). Leadership: Influencing by Communicating Matrix individually (10 minutes). 18
  • 19. • 6:30 to 6:45 Welcome • Learning Objectives • Video: 40 Inspirational Speeches • 6:45 to 7:20 Exercise: Leadership Assessment • 7:20 to 8:00 Understanding Leadership • 8:00 to 8:15 Break • 8:15 to 8:30 Exercise: Memorable Mentors • 8:30 to 9:15 Communicating Leadership • Video: Phil Davison • Video: Nancy Duarte (TED Talk) • 9:15 to 9:30 Wrapping Up Matthew A. Gilbert, MBA The Order of Events Leadership: Influencing by Communicating Agenda 19
  • 20. • The Three Laws of Influence • Trust • Communication • Leadership Source: http://bit.ly/1ap2k8H Matthew A. Gilbert, MBA Trust, Communication, and Leadership Leadership: Influencing by Communicating Communicating Leadership 20
  • 21. • “Organizations are no longer built on force but on trust. The existence of trust between people does not necessarily mean that they like each other. It means they understand one another. Taking responsibility for relationships is therefore an absolute necessity. It is a duty.” -- Peter Drucker Matthew A. Gilbert, MBA Trust, Communication, and Leadership Leadership: Influencing by Communicating Communicating Leadership 21
  • 22. • Effective communication with senior management has one of the strongest effects on the trust climate in a company. • When communication channels deteriorate, misunderstandings and misrepresentations emerge and a climate of mistrust sets in. Matthew A. Gilbert, MBA Trust, Communication, and Leadership Leadership: Influencing by Communicating Communicating Leadership 22
  • 23. • A managers' ability to listen, communicate clearly, and lead has the strongest effect on employees’ organizational commitment. • To promote and build positive trust relationships, senior managers must communicate as honestly and directly as uncertain times. possible, particularly during Matthew A. Gilbert, MBA Trust, Communication, and Leadership Leadership: Influencing by Communicating Communicating Leadership 23
  • 24. Leadership: Influencing by Communicating Video: Phil Davidson, Stark County Treasurer Speech Matthew A. Gilbert, MBA Communicating Leadership 24 Funny, Insane Republican On Tape! (Phil Davison Goes Ballistic): http://youtu.be/Xp1iavgPCMc
  • 25. Leadership: Influencing by Communicating Video: Nancy Duarte, The Secret Structure of Great Talks Matthew A. Gilbert, MBA Communicating Leadership 25 TEDxEast - Nancy Duarte uncovers common structure of greatest communicators: http://youtu.be/1nYFpuc2Umk
  • 26. Nancy Duarte, The Secret Structure of Great Talks Matthew A. Gilbert, MBA Communicating Leadership • What is the role of the presenter in storytelling or speaking? • How do “what is” and “what can be” strengthen speeches? Leadership: Influencing by Communicating • Why are some presentations spellbinding and some not? 26
  • 27. • 6:30 to 6:45 Welcome • Learning Objectives • Video: 40 Inspirational Speeches • 6:45 to 7:20 Exercise: Leadership Assessment • 7:20 to 8:00 Understanding Leadership • 8:00 to 8:15 Break • 8:15 to 8:30 Exercise: Memorable Mentors • 8:30 to 9:15 Communicating Leadership • Video: Phil Davison • Video: Nancy Duarte (TED Talk) • 9:15 to 9:30 Wrapping Up Matthew A. Gilbert, MBA The Order of Events Leadership: Influencing by Communicating Agenda 27
  • 28. The End is the Beginning Matthew A. Gilbert, MBA Wrapping Up forget what you did, but people will never forget how you made them feel." -- Maya Angelou Leadership: Influencing by Communicating • "I've learned that people will forget what you said, people will 28