5 Steps for Enterprise Mobility

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Get mobility implemented into your organization in 5 key steps and go from Mobile Zero-2-Hero!

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  • St Peters - Pope
  • http://www.businessinsider.com/2013--the-year-ahead-in-mobile-slide-deck-2013-12
  • 5 Steps for Enterprise Mobility

    1. 1. ENTERPRISE MOBILITY MATTHEW DAVID
    2. 2. AGENDA • Device Usage Today • 5 Key Steps to Leverage Devices • Management • Mobile Web • Strategy • Implement Solutions • Enterprise • Story time • What You Should Do
    3. 3. RAPID CHANGE
    4. 4. RAPID CHANGE - TODAY
    5. 5. WHY MOBILITY? WHY NOW? 94% 14% Fortune 500 using iPads All Black Friday purchases researched via Mobile 66% 1:3 U.S. Mobile Ownership Smartphone owners who have a Tablet 25% Mobile Internet Traffic BEOY
    6. 6. Driving Forces for Mobile DIGITAL DEVICE TRENDS Four “mega-trends” are shaping and defining use of mobility in enterprise today. Technology Advances Consumer Usage • Mobile devices, mobile applications and enterprise applications have broadened the realm of mobile solutions • Employees are getting used to having devices and applications that improve their personal lives and want to use these tools to improve productivity at work - Today there are 1B+ Smartphone users • Consumer technology has blurred the line between mobile work and personal use - Apple and Android are the hottest handsets - While mobile devices had been used for email, games, social networking and videos, they are now being used for a range of enterprise apps that are increasing workforce productivity , reducing costs and growing revenues Mobility Competition & Partners • Influential players in the CPG, AlcoBev, Retail and Distribution industries have adopted mobile capabilities, increasing the table stakes and potential for collaboration - State departments are developing a range of mobile capabilities, including: - Asset Management - Salesforce Automation - Workforce Management Source: Forrester - Communication - Customer Relationship Mgmt. Changing Workforce • The evolving workforce is made up of more tech-savvy individuals, including Gen-X and Millennials, who will self-enable when corporate supported solutions are not provided • Companies have a hard time keeping up with the mobile devices and applications their employees want to use 6
    7. 7. EXAMPLE “PEOPLE” – MAJOR INSURER Broker Dealer Independent Agent Traveling Exec Auto owner Captive Agent Sales Whole life customer Business Need Claims Adjustors Wholesaler General Management Benefits Admin Dental customer PTO Requestor Prospective customer Home owner Claims Reps Term life customer Multiple Devices General Info Worker Level of Control Single Device
    8. 8. Base: 1,535 mobile technologies and services decision-makers at North American and European companies (multiple responses accepted) Source: Forrester’s Forrsights networks and telecommunications survey, Q1 2012
    9. 9. 5 STEP PROGRAM
    10. 10. STEP 1: MANAGEMENT
    11. 11. HOUSEHOLD ELECTRICITY
    12. 12. CLASSIFY DEVICES IN THREE SUPPORT TIERS MDM (Afaria) All apps, Exclusions Limited devices Managed devices ActiveSync, MAM (Afaria + SUP Seeding) Email, browser, few apps More devices Lightly managed devices Unmanaged devices Web-only Few apps All devices Increasing capability, support and liability
    13. 13. MOBILE MANAGEMENT TRI-FECTA Device virtualization/container (e.g., VMware,) Device MDM (e.g., Airwatch, MobileI ron, Afaria) Ent App Store Content Document container (built into many) App File sharing (e.g., Dropbox) App container (e.g., SUP, Good, Marc ona)
    14. 14. STEP 2: MOBILE WEB
    15. 15. THE MOBILE WEB - YOUR FIRST APP Dedicated Address  Wells Fargo Responsive HTML5  Burton
    16. 16. PERFORMANCE
    17. 17. DISPLAY Design with CSS3 Standard &Retina Work with Viewports Print Quality Imagery
    18. 18. TOOLS YOU CAN USE  HTML Frameworks  jQuery Mobile  Sencha Touch  Design Tools  Adobe Edge Reflow  Adobe Dreamweaver  Hype  Notepad
    19. 19. STEP 3: STRATEGY
    20. 20. Beyond the App Mobile is Much More Than Developing “An App” APP STRATEGY DESIGN DEVELOPMENT INTEGRATION SECURITY PERFORMANCE ANALYTICS 21
    21. 21. DEFINE A DIGITAL STRATEGY Phase 3 • Gap Analysis Phase 1 • Discovery Phase 5 • Final Review Phase 2 Phase 4 • Assessment • Synthesis Deliverables • • • • Complexity Drivers Project Roadmap Technology Deployment Proposed Technology Architecture 22
    22. 22. 23
    23. 23. STEP 4: IMPLEMENT
    24. 24. Adaptive Agile Development Evolving Design Predictive Design Map v1 v2 v3 v4 Final Predicted Behavior and Usage Performance Security Technology Market Climate Evolving Design Map Actual S
    25. 25.  Tools Off The Shelf/Frameworks • Settings/Construction: HTML5 based solutions with Microsoft SharePoint 2013 architecture • Use Case: Off The Shelf Solutions Managed by Microsoft with extensions from 3rd parties • Estimate of Apps Built on the platform: ~40-50% of App Solutions Mobile Web • Toolset: HTML5 based frameworks like jQuery Mobile • Use Case: Lightweight always connected apps that are primarily content based • Estimate of Apps Built on the platform: ~5-10% of App Solutions Hybrid Container • Toolset: Solutions built the existing Dole Native App rapid deployment solution • Use Case: Apps with simple/moderately complex UI, requires API/Web Service connection layer • Estimate of Apps Built on the platform: ~20-30% of App Solutions Native • Toolset: Built with native code tools (Xcode, Eclipse, Visual Studio) • Use Case: Apps with complex UI, Significant performance and speed requirements, full Offline and Synchronization capabilities, utilizing all device capabilities • Estimate of Apps Built on the platform: ~5-10% of App Solutions 26
    26. 26. RESULT
    27. 27. STEP 5: DIGITAL ENTERPRISE
    28. 28. 5 STEPS • Management • Mobile Web • Define Strategy • Implementation • Digital Enterprise
    29. 29. ENTERPRISE MOBILITY
    30. 30. S Fresh Fruit QA Application
    31. 31. Fresh Fruit QA Application
    32. 32. RESULT
    33. 33. PAST DOWNLOADS & DEVICES ACCESS FUTURE BUSINESS VALUE ENGAGEMENT ENTERPRISE INFORMATION ACTION APPS SYSTEMS
    34. 34. A SHIFT FROM MOBILE TO “SYSTEMS OF ENGAGEMENT” Empower customers, employees, and partners with context-rich apps and smart products to help them decide and act immediately in time of need - Geoffrey Moore
    35. 35. Thank You

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