Three types of media
paid media earned media
Three types of content
Content you have published to a platform for your audience to discover: a webpage, email,
text message, social media post, web video.
Content created in response to other content: a reaction to a blog post in the comments, a
Facebook “Like,” a re-tweet, a tag.
Content you are proactively sharing, or promoting, published on other people’s platforms:
leaving a message on someone’s Facebook page, DMing or @replying, inviting to a
The Five Ms
Everything is made based on a content
Regularly update and maintain all
Monitor and react to new information.
Engage directly with consumers.
Measure all platforms individually and
Make the content.
Content for blogs, email, web video,
mobile devices, social media, and
manage other online properties.
measure Long form and short form text, images,
links, video, widgets, presentations,
and other online media.
All content is developed based on the
content plan, and designed to deliver
on the goals of the initiative.
make Manage the content.
Manage the governance of content
across multiple teams: internal teams,
manage agencies, PR ﬁrms, etc.
measure Manage quality control for each
platform, ensuring that all content is
web optimized and published following
Ensure that all work is created,
approved, and published on time and
Monitor the dialog on your platform, as
well as the internet at large to identify
manage risk and opportunity.
measure Monitor sentiment to stay informed
about what people think about your
brand in real time.
Identify inﬂuence, and maintain a list of
relevant inﬂuencers in your space over
make Moderate dialog.
Respond to dialog as outlined in the
Evaluate and curate user generated
measure content on owned platforms.
Identify and evaluate brand dialog on
Edit and approve incoming content
from external sources.
Proactively promote brand content on
moderate external platforms.
Measure your efforts.
Almost every measurement available
for online platforms is actually a
manage measurement of the content - not the
Raidious provides monthly, integrated
multi-platform analytics reports and
recommendations for each initiative.
This is an ongoing science experiment,
and our goal is to get incremental
growth in key metrics as deﬁned in the