Using Twitter for Marketing, Branding and Customer Service

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My presentation to the Cleveland Web Association on July 15, 2008. The presentation covers micromedia and its impact on branding, marketing and customer service.

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Using Twitter for Marketing, Branding and Customer Service

  1. Micromedia Matt Dickman VP, Digital Marketing, Fleishman-Hillard
  2. @mattdickman
  3. WARNING: Consult your doctor before going beyond this point
  4. Is your attention span shrinking by the minute?
  5. Do you find yourself signing up for new web services before you figure out how to use the old ones?
  6. Do you laugh in the face of people who think Facebook is “new marketing”?
  7. Do you feel completely normal when talking to colleagues about things like Twitter, Plurk, Jaiku and Pownce?

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