Matt Haughey

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Matt Haughey commented on Webvisions 2008: Avoiding the VC Trap Audio from this talk is available here: http://www.webvisionsevent.com/podcasts/2008/Haughey.mp3 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: You can see higher sales, better results in google, etc by adding value to your small business website. 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: Customers will appreciate the information and the expertise. 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: Use it to its fullest advantage, which I believe is openly and honestly communicating 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: Don’t make it a chore that sucks up energy and time from you, but instead is something that becomes routine. 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: Figure out what works best for you 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: So as a quick recap, 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: It’s not exactly a small business, but I’ve been impressed by dozens of libraries using Twitter on their homepages, often so that any librarian can update a short message without even needing access to a computer (holiday closures, special programs, etc via SMS). I could see this being adopted by small businesses as well. 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: They are also one of the first companies on a new site called Get Satisfaction.com, a customer service for everything, for everyone kind of place. They answer any and all questions and complaints from customers in the open here, with all their employees present. They’ve totally embraced this new open method of communicating with customers (even the ones with problems). 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: They’ve got a blog with new designs previewed that gets linked often by other blogs, they’ve got a flickr account with photos of new bags and happy customers... 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: You might have heard of Timbuk2 messenger bags, which was once a small SF-based company making bags. 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: They’re a pretty popular food blog and people travel from very far to eat there. They talk daily about their menu and suppliers and other sorts of stuff foodies love to hear about. 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: This is a restaurant in San Diego. You can see the blog in the center of the front page 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: They had this foil ball on display, and the foil ball had its own blog with hundreds of readers, as everyone kept up to date on the size of the ever-growing ball of foil. 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: They have a flickr stream on their site, it looks like a fun place that I’d eat at. 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: I love that they publish a price comparison chart for pizza at every place in their city. Sometimes they are more expensive, but they’re 100% honest. 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: This is a pizza shop in Boise, Idaho It’s got a lot going on and it’s crazy and awesome 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: This is their blog. They review new items in the store and it got such a positive response that they started selling things online to all their non-SF-based visitors that couldn’t make it into the store. 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: This is an arty knick-knack store in San Francisco 2 years ago
Matt Haughey commented on Authentic Communication talk at Bizjam Seattle 2008 my notes: This is a comic book store in Ann Arbor, Michigan. They review all the new comics that come in, and it’s great for customers looking to pick up new titles. 2 years ago

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