A personal view on knowledge work

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+ Patti Anklam 2 weeks ago
Slide 9 rocks, Lilia!

I suggest to look at (knowledge) work as shaped by at least three different contexts : personal (me as a human being), social (my networks and communities) and organisational (a company I work for). However, in this context personal has to be distinguished from individual and private : Individual means ‘not social’, while I find it important to focus on ‘me’ which has both sides. Knowledge work is a result of individual drawing on social. Private (when you talk about it in a work context) is usually perceived as ‘not work-related’, while knowledge work doesn't stop when a knowledge worker goes home.

Personal information management activities, slightly modified from: Barreau, D. K. & Nardi, B. A. (1995). Finding and reminding: file organisation from the desktop. ACM SIGCHI Bulletin, 27(3) , 39-43. doi:10.1145/221296.221307

Key tasks of netWORK, "an ongoing process of keeping a personal network in a good repair", from: Nardi, B., Whittaker, S., & Schwarz, H. (2002). NetWORKers and their activity in intensional networks. Computer Supported Cooperative Work , 11(1-2), 205-242. doi:10.1023/A:1015241914483

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