Twitter Introduction Portal Advisory Board Meeting January 26, 2009 Sarah Bourne, Chief Technology Strategist, Mass.Gov
What is Twitter? <ul><li>http://twitter.com  or via mobile phone </li></ul><ul><li>140 characters, text only </li></ul><ul...
Status <ul><li>“ Twitter is a service for friends, family, and co–workers to communicate and stay connected through the ex...
Microblogging <ul><li>Capture thoughts </li></ul><ul><li>Capture references </li></ul>
Social networking <ul><li>Follow and be Followed </li></ul><ul><li>Ask questions </li></ul><ul><ul><li>@ mattcutts  Is the...
Customer Service <ul><li>Use search.twitter.com to find what people are saying about you </li></ul>
Customer Service <ul><li>Reply to “tweets” found via search </li></ul><ul><ul><li>@ lindsycd  Land Court &quot;exclusive, ...
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Twitter Introduction

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Introduction to Twitter prepared for Mass.Gov Portal Advisory Board, presented January 26, 2009

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Transcript of "Twitter Introduction"

  1. 1. Twitter Introduction Portal Advisory Board Meeting January 26, 2009 Sarah Bourne, Chief Technology Strategist, Mass.Gov
  2. 2. What is Twitter? <ul><li>http://twitter.com or via mobile phone </li></ul><ul><li>140 characters, text only </li></ul><ul><li>The rest is up to you! </li></ul>
  3. 3. Status <ul><li>“ Twitter is a service for friends, family, and co–workers to communicate and stay connected through the exchange of quick, frequent answers to one simple question: What are you doing?” </li></ul><ul><li>Initial premise, but rarely used for this! </li></ul>
  4. 4. Microblogging <ul><li>Capture thoughts </li></ul><ul><li>Capture references </li></ul>
  5. 5. Social networking <ul><li>Follow and be Followed </li></ul><ul><li>Ask questions </li></ul><ul><ul><li>@ mattcutts Is there a way to flag/fix scan errors in Google Books? Found some, but only option to &quot;Flag this page as unreadable&quot; - harsh </li></ul></ul><ul><li>Answer questions </li></ul><ul><ul><li>@ daveatkins No (official) alias or AKA feature in LinkedIn, but see this http://tinyurl.com/3nnmj5 </li></ul></ul><ul><li>Share references </li></ul><ul><ul><li>Here's a nifty solution looking for a problem: popularity of Google search queries by US state http:// statestats.appspot.com / </li></ul></ul><ul><li>Spread news </li></ul><ul><ul><li>RT @ MassGovernor State of the Commonwealth begins soon - on tv, radio and streaming live here - http:// masslegislature.tv /?... </li></ul></ul>
  6. 6. Customer Service <ul><li>Use search.twitter.com to find what people are saying about you </li></ul>
  7. 7. Customer Service <ul><li>Reply to “tweets” found via search </li></ul><ul><ul><li>@ lindsycd Land Court &quot;exclusive, original jurisdiction over the registration of title to real property&quot; Rules at http://tinyurl.com/539dkd </li></ul></ul><ul><li>Additional channel for news & updates </li></ul>
  8. 8. Questions?
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