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A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
A Practical Approach to Assessment in Service Learning
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A Practical Approach to Assessment in Service Learning

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  • 1. A Practical Approachto Assessmentin Service-LearningNorth Shore Community College
  • 2. Outcomes• Explore an assessment process for service-learningand examine the methods employed• Become familiar with factors that motivate faculty totake part in service-learning and continue to supportthe program• Discuss assessment findings and plans forclosing the loop
  • 3. Overview• Background information• Methods of assessment• Assessment findings• Closing the loop
  • 4. Background Information• North Shore Community College (NSCC)• NSCC Service-Learning Program• NSCC Service-Learning Program Self-StudyProcess
  • 5. STUDENTSSTUDENTSFACULTYSTUDENTSFACULTYCOMMUNITYORGANIZATIONS
  • 6. Planning of AssessmentIdentify goals of assessment• Students experience• Faculty motivation and engagement• Suitability and satisfaction of organizationsIdentify methods of assessment• Surveys• Site visitations and interviews
  • 7. STUDENTS SURVEY
  • 8. Understanding of Course Contents
  • 9. Personal Development• Understood issues in the community-81%• Gained self-confidence-77%• Developed team work skills-77%• Respect for Diversity-74%• Time management skills-67%
  • 10. Most Satisfying AspectsNote: in counts
  • 11. Top responses included• Community Service (28)• Satisfaction (21)• Interacting with people (17)• Learning new materials (11)• Hands on experience (9)• Working with kids (9)Most Satisfying Aspects
  • 12. Least Satisfying AspectsA few complaints:• Commute to the site (2)• Scheduling (2)• Paperwork (2)• Coordinating with their groups, agencies, & clients (4)
  • 13. Recommendations• Advertise the program• Increase the number of choices/organizations available to do a project
  • 14. FACULTY SURVEYMotivational Factors of NSCC Facultyto Get Involved with and Persist withService-Learning
  • 15. Literature Review• Higher EducationFaculty motivated by student learningoutcomes/PeersVs.• Community CollegesFaculty motivated by student learningoutcomes/ S-L Coordinator
  • 16. Methods• Development of Survey• Implementation of Survey• Response Rate
  • 17. DemographicsMale31%Female69%
  • 18. Years at NSCC
  • 19. Why did you get involved in service-learning?
  • 20. Who encouraged you to incorporateservice-learning into your course(s)?
  • 21. Do you receive institutional recognition foryour involvement with service-learning?
  • 22. Have you incorporated service-learning intoyour course within the last 12-15 months?
  • 23. If YES, what ensures your continuedparticipation in service-learning?
  • 24. If NO, why not?
  • 25. Key FindingsWhat motivated your involvement:• Key role of Service-Learning Faculty• Self-Directed• Key role of Service-Learning Coordinator• Valued Experiential Education/Active-Learning
  • 26. Key Findings Cont’dPersistence with Service-Learning• Student satisfaction• Increase in student skills and abilities
  • 27. COMMUNITY PARTNERSIn-Depth Interviews & Survey
  • 28. Purpose of Interviews• To know about programs and services offered• To understand agency expectations• To evaluate any potential health and safety risks• To receive feedback about students
  • 29. Methods• In-Depth Interviews• Survey
  • 30. Interviews-Key Findings• Positives• Orientations• Satisfaction with student work• Challenges• Student/Agency communication regardingscheduling
  • 31. Survey-Key Findings• Positives• Orientations• Students explained S-L objectives• Positive attitude• Served needs of organization• Challenges• Identify themselves as NSCC Students• Communicate-create closure
  • 32. Conclusion• All sites would welcome NSCC students backin the future
  • 33. CLOSING THE LOOP
  • 34. Implications• Maintain strong ties with Service-Learning Faculty.• Create more recognition for Service-Learning Faculty.• Create more recognition of Service-Learning students.• Further qualitative study of faculty perceptions ofrewards and recognition.
  • 35. Closing the LoopStudentsRecognition• Service-learning on TranscriptsFlexibility• One credit hour class
  • 36. FacultyRecognition• Inclusion in Celebration• Years of Service• LettersFlexibility• Jump Start optionClosing the Loop
  • 37. Closing the LoopPublicity• Activities in the Bulletin• Revision of public website
  • 38. Closing the LoopInstitutional Commitment• GenEd Outcomes• Job Postings
  • 39. Contact usCate KaluznySenior Coordinator, Service-Learningcaluzny@northshore.eduSaradha RameshSenior Coordinator, Academic Assessmentsramesh@northshore.eduDawne SpanglerDirector, Center for Teaching, Learning and Assessmentdspangle@northshore.edu

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