Proposed model developed by NSU students Spring 2008 – Fall 2008
VoIP to Promote Tourism in Bangladesh ETE 405 Project Presentation prepared by: Fariah Mahzabeen
Dialplan Welcome tone & Language selection Choose callback, diversion ,feedback services or buying IP phone. Callback Tourism inside or outside Bangladesh Choose place( Dhaka, Cox’sbazar, Sunderban,St,Martin,etc) Specify stay duration, preferred transport & accommodation Leave contact address
Dialplan continued Divert to: Ticketing service Money Exchange Rent-a-car Postal service Guide service Hotels Shopping Centre Emergency Hospitals Emergency Police Feedback: ( for complains & suggestions)
Using the IP telephony in the stock market Presented by Md Quyyum Ul Islam 051164045
Asterisk Dial Plan Search Company Welcome to the Stock market Language Bangla * Language 1 Day End Statistics 2 English # Search Company 3 Operator 0 Day End Statistics Top ten gained shares 1 average gained shares 2 Top ten loser shares 3
Benefits & doubts regarding the project BENEFITS Mostly the share holders will be benefited . The companies are highly benefited. The government revenue. GDP growth + increasing merchandise import and export growth. Doubts Maintaining the database. Updating the share LTP (last trade price). Government security issues.
Comparison study U.S. Stock Exchange Improves customer Service with Cisco Unified contact Centre. IP network will save the exchange a great deal of money. Also increased operational efficiencies. provides a high level of service for its customers (including better reporting, collaboration, voice recording and improved security). Singapore Telecom (SingTel) listed on the Singapore and Australian Stock Exchanges. Telekom Malaysia (TM) listed on the Kuala Lumpur Stock Exchange. Philippine Stock Exchange Migrates to Next-Generation IP Telephony System from Cisco Systems.
UNIVERSITY INFORMATION THROUGH IP TELEPHONY PREPARED FOR DR. MASHIUR RAHAMAN
PREPARED BY ANTARA GIAS SHARNA 051497045 SAYED M HASANUL KARIM 051193545
PSTN GATEWAY VOICE SERVER ASTERISK SERVER APPLICATION SERVER DATA BASE IP Network MOBILE GSM NETWORK USER FRING /Talkonet /Dialer PC MOBILE
Dial Plan Connecting to the data base ----------- You are welcome in University Information Center Please press “1” for Public University press “2” for Private University If pressed “1” Public universities are very competitive press “1” for Dhaka University press “2” for Chittagong University press “3” for Rajshahi University press “4” for Khulna University press “5” for Shajalal University If pressed “1” Welcome to Dhaka University press “1” for admission Date & Fees press “2” for Subjects If pressed “1” Information will displayed If pressed “2” Subject list will displayed “Same as if press private university”
ETE-405Reservation Services Using IP Telephony By Sarah Priscilla Ali ID: 051171045 Imtiaj Murshed ID: 051529045 Course Instructor: Dr. Mashiur Rahman
Topic: Bangladesh Railway Ticketing System with Security FeatureUsing IP Telephony Prepared by: M. Nasibur Rahman ID# 042-339-045 23
24 Menu Language Dhaka Welcome Announce Announce 1 Language 1 Bangla 1 Mymensing 2 Destination 2 English 2 Jamalpur 3 Payment 3 Melandah 0 Operator Division 4 Islampur Others Invalid Announce 5 Dewanganj 1 Dhaka 6 Sharisabari 2 Chittagong Invalid Payment 3 Rajshahi Islampur 4 Sylhet Announce Announce 5 Khulna 1 Tista 7 am 1 Enter Your Name Invalid 2 Bramhputra 6pm Invalid Invalid NASIBUR RAHMAN Class & Price Announce ENTER NATIONAL ID NO. Announce 1 SHOVON 2 CHAIR COACH 3 1st CLASS X X X - X X X - X X X - X X XX 4 BERTH Invalid Ticket Amount Announce 1 one 2 two 3 three Invalid
25 Refund dial plan: Refund Menu Announce Announce Enter dd/mm/yy Announce 1 Enter Name 4 Refund Invalid 5 Change Announce 6 Return Enter Train Name Announce Invalid Enter National ID Announce PASSWORD
IP Telephony for Home Management System Prepared by Ludmila Sarah Bashar ID#051-236-045 Saifur Rahman ID#051-451-045 COURSE INSTRUCTOR: Dr. Mashiur Rahman
DIAL PLAN Welcome 1 Enter your Registration Number 2 Select language Bangla 1 1 Electricity 2 English 3 Select Service Gas 2 Confirmation 3 Water 4 Payment Invalid message If balance is not sufficient Announce 4 Internet Credit Card 1 0 Operator Telephone 5 You have successfully Paid the xxxx bill. Your code is xxx. Please reserve the code for future identification 2 Scratch Card All 6
IP Telephony for Law Firms PREPARED FOR: DR. MASHIUR RAHMAN Prepared by: 1) SatyaBrotaGuha ID # 052 526 045 2) ShubhroChakraborty ID# 052 141 045
Term paper presentation ETE 405 To Enhance Transparency & Accountabilities of the Government in Bangladesh using IP Telephony. Prepared by: Asif Mohammadullah ID# 051 100 045 & Malay Saha ID# 043 144 045
Dial Plan Some of the feasible issues or departments might be- 1 Ministry of Law. 2 Ministry of commerce & Agriculture. 3 Ministry of Education. 4 Ministry of Health. 5 Ministry of Local Government. 6 Ministry of Home Affairs. 7 Current Issues. 8 Others.
Dial Plan After choosing from the above 8 options the IVR will prompt the caller about the below 3 options: 1 Complain. 2 Opinion. 3 Information. Logical Dial Plan
Election Campaign through IP telephony In Bangladesh Preopared by Tarek Mahmud Shoeab 043 023 045 Oni Samdani Chowdhury 051 306 045 ETE-405 IP Telephony Course Instructed by Dr. Mashiur Rahman
ACADEMIC ADMISSION SYSTEM IN BANGLADESH THROUGH IP TELEPHONY Submitted by: Surjo Al Zafar ID# 052 201 045 Tayeef Mahmood ID# 052 025 045 ETE 405 – IP TELEPHONY FALL 2008 Submitted to: DR. Mashiur Rahman
IP Telephony solution for hospital Prepared for Dr. Mashiur Rahman ETE – 405 Prepared by M Salman Sattar ID # 062057045
IP Telephony for Hospital. The healthcare industry depends on innovation to provide the best possible service to its ultimate customer, the patient. A converged data and voice network allows healthcare providers to access, manipulate, and archive voice, text, and displayed information in ways that help cut costs and enhance productivity. An IP telephony solution can maintain the communication system over a hospital with more reliability and can less the entire cost. IP telephony system is the most modern system to transfer data. Many different IP telephony service provider ( for example- HP ProCurve IP Telephony solutions) has helped create tools that give doctors, nurses, pharmacists, and medical staff access to scheduling, medical records, and lab results through IP phones or other mobile devices, such as PDAs or tablet PCs.
Benefits of IP telephony in Hospital Obviously there are many benefits and facilities if a Hospital set up IP Telephony services. Day by day the Hospitals of development country are much more relying on IP telephony services and after seeing them other Hospitals also willing to promote IP services. The benefits of IP Telephony services, which should be notable Far-reaching flexibility: In the healthcare environment, where analog is still preferred in applications such as patient rooms and emergency rooms, business agility and being able to choose the right solution are critical. Many hospitals have protected its investment by using IP phones and avoided retraining of busy doctors and nurses. IP system created all analog and digital requirement on one architecture and a single dialing plan, which creates a huge advantage to Hospitals. Faster disaster: It is very easy to give home care services to the patients by using IP phones at the time of disaster. For example - When Hurricane Charley hit Florida Hospital were able to quickly relocate home care service nurses to a dry facility eight miles away by simply putin 60 Nortel IP Phones off the main switch.
Higher productivity and lower costs: It is easy to lowering its Total Cost of Ownership, with improved employee productivity and cost savings in many areas by using IP phones. For example - at one small location, IP Telephony eliminated the need to expand the fiber remote to add phones. Now the callers are finding shorter wait times and faster resolution of calls, while center managers are monitoring agent activity remotely using a IP based phone. IP telephony makes it possible to reduce administrative and management complexity and expense, lower overall network infrastructure costs, and cut the price of application integration. Intelligence is no longer tied into the PBX but to the client-server architecture — an end-user phone becomes plug-and-play. Future proofing: By exploiting the flexibility of an IP network it is easy to growth or expansion and to meet the needs of a distributed workforce well into the future. IP telephony serves as a strategic enabler for cost savings and other factors that allow businesses to gain a competitive edge. One area in which IP telephony offers significant savings is network management and maintenance.
How Patients can be Beneficiary Its not like only hospital management can get the benefits by implementing IP telephony. The Patients can also be the beneficiary by IP telephony system. –
By using IP telephony service it will have immediate access to information
regarding the whereabouts of a doctor and can put calls through to them more quickly and easily, improving response times and efficiency. • This technology can use for giving alarm to the each nurse of the hospitals when it is time to give medicines to patients. • Doctors can also become aware by this IP telephony service when it is time to visit patient or where there is a serious patient in emergency Unit. • Children and newborn babies who did not take the fundamental vaccinations this IP telephony system can alert their parents. • Well-organized sit reservation service for the patients in the hospitals will be available by using this IP telephony solution. • This solution will remind the pregnant woman of their each month’s appointments.
Ticket reservation system using IP Telephony Presented by Samina Munjerin 051 028 045
Asterisk Dial plan Main menu Welcome Select Language Language 1 Announce Select Destination 2 1 English 2 Bangla 3 Payment Operator Destination 0 Announce others Invalid Dhaka 1 Dhaka Morning schedule Chittagong 2 Announce Announce 6 am Rajshahi 3 1 Morning Announce 6 am 11 2 Evening 6.30 am Seat number 1 12 Invalid Others Invalid Other 22 11.30 am 0 Operator 0 Operator
Asterisk Dial plan If balance is not sufficient, an Invalid message will be announced Payment Announce Enter credit Card no. and then Press * Confirmation You have successfully booked the ticket. Your booking code is 5. Please reserve the code for future identification
Agribusiness using IP Telephony Name : Mizanur Rahman ID : 032128045 Course : ETE 405, Section : 1 Faculty : Dr. Mashiur Rahman
Bangladeshi Agricultural sector and Technology Bangladesh is one of the Agriculture based countries in the world. Around 32% of GDP of the country comes from the agricultural sector. But, most of the farmers of Bangladesh are still in lack of modern agricultural knowledge. Still they apply traditional methods in agricultural sector. In Bangladesh there is no common technological platform for the potential users (policy makers, researchers, teachers and students, farmers and other activists) of agricultural information to work cooperatively. Agribusiness using IP Telephony
Proposal for agribusiness and Introduction Proposal ‘e-Agriculture’, Agriculture Information System, Spatial Database, Location Based Service and marketing for agribusiness man. Introduction “e-Agriculture” as an emerging field, which combines agricultural informatics, agricultural development and entrepreneurship. ‘e-Agriculture’ means efficient use of information and communication technologies for analyzing, designing and implementing existing and innovative applications to help the agricultural sector. Agribusiness using IP Telephony
Area of e-Agriculture • Weather Information • Price Information • Production and Cultivation Techniques • Plant Nutrients and Water Usage • Educations and Health Information • Government and Non-government Facilities • Demands and Current Stock Information • Pesticides for Insect Information Agribusiness using IP Telephony
PRESENT STATUS OF e-AGRICULTURE IN BANGLADESH In Bangladesh ‘e-Agriculture’ is not new idea. Some important steps taken so far is as follows:
In 2003, under the “Support to ICT” taskforce program the ministry of agriculture of Bangladesh set up an agricultural information system.
In 2005, a group of researchers of D.Net (Development Research Network, Bangladesh) proposed the idea of “Pallitathya Help Center” and conducted a project on it.
The application of Geographic Information System (GIS) as a computer assisted spatial information system in Bangladesh started more than a decade ago in early 1990s.
Agribusiness using IP Telephony
PROPOSED ARCHITECTURE The main component of the architecture is database server, which contains the spatial database that stores information about weather, price, production, cultivation technique and nutrients of a crop. The database is connected to the Internet and Multimedia Message Service Centre (MMSC), i.g. call center. Agribusiness using IP Telephony
IMPLEMENTATION TECHNIQUE For implementing the system we need to analyze the geographic nature of Bangladesh. We need to divide the whole Bangladesh into several small areas to forecast weather. Beside this we need this division for disseminating the proper information about price, nutrition etc of a crop.
Bangladesh has total area of 154439 km2 of which 8892 km2. Bangladesh lies between 20o34/ and 26o38/ north latitude and between 88o1/ and 92o40/ east longitude.Bangladesh has 64 districts with approximately 476 Thanas (the lowest level of administrative unit) distributed in the six divisions. Agribusiness using IP Telephony
We would use vector data structures for convenience and also characterize them using the attribute data. According to the geographical analysis we may represent each Thana as a polygon vector data and also name it by that Thana. The attribute types should be text as well as multimedia or XML so that one can read out and even hear querying the database. Agribusiness using IP Telephony
IMPLEMENTATION TECHNIQUE CONT. (Spatial Data Structures) Agribusiness using IP Telephony
According to our need we may provide two different accessing methods for two different categories of stakeholders to the spatial database: 01. Accessing spatial database from fixed devices (i.e. desktop PC) using Internet by educational, research & development activists. 02. Accessing spatial database from mobile devices (i.e. mobile phones) using LBS of telecommunication network by the field worker and farmers from their respective places. Agribusiness using IP Telephony
IMPLEMENTATION TECHNIQUE CONT. (Accessing Methods) Accessing Through Internet It requires the user to manually input his/her location (or location of interest) in the form of a Thana name or geographic coordinates to get the appropriate spatial agricultural information. Agribusiness using IP Telephony
IMPLEMENTATION TECHNIQUE CONT. (Accessing Methods) Accessing Using Location Based Service Location Based Service refers to the category of services, which are provided to a subscriber under a mobile telephone network based on his or her position. There are two most important industry standard mobile positioning system for LBS 1. Global positioning system (GPS), which requires GPS enabled mobile device takes the current position of the user from the satellite. 2. Network based positioning system in which the current location is rendered from the current cell in which the user is located.
EFFECTIVENESS The proposed system is an efficient approach for implementing e-Agriculture in Bangladesh for the following reasons: 1. In the earlier cases some steps has been taken to implement e-Agriculture using traditional database structure, which has failed to provide necessary support in case of expansion. 2. Here we have also defined an easier and robust accessing method for the end user. 3. This accessing method also made the system reachable to the end user of each corner in Bangladesh. 4. We have provided a simple menu based application for query any data from the database server for the end user. 5. Since in our approach we do not need to implement the whole system at a time, it gives an opportunity to develop and implement the e-Agriculture in distributed nature. Agribusiness using IP Telephony
“IP Telephony Based Services” Presented By: Name:Md. Hasib BinSayef Id # 063490056
Instant Feedback/Polling System - Feedback or comment about any TV/Radio show can be made through IP Telephone. - Various options can be provided - Polling or Voting of the Live show can be done Quiz Competition - Organizer will set the quiz question - Required a good dialplan - Player will listen and answer the quiz like MCQ - Players can play the quiz sitting at home
Various Services can be provided: PBX System and Call Center already exists Solutions for Jobsite, Banks, Hospitals, Garments, ISPs Ticket Reservation, Voting System
Share Market - Share Market transaction can be done - Customer can see the status, price, news in the LCD display - Do not need to go physically or have computer Shopping through IP Telephone - Super Shop or Mega Shop can use the IP Telephony system - Customer can choose, book and buy things using the IP Phone and credit card - Required proper dialplan & updated database
Web Browse - Web Browsing facilities can be provided easily - Same Network - People can browse the web during the conversation - Do not need to log in to the computer - Instant Messenger can be integrated Live TV - Can broadcast live events through IP telephone - User can see this in the small LCD screen - Use Wireless IP phone with camera like cell phone - Use the Wireless Internet Network - Similar to video conferencing
Weather Report - Create an appropriate dial plan to input the data - Use the internet line or wireless network to access the IP telephone server - Use Satellite Network in extreme emergency - Generate the Report People can get the news whenever they want, Wherever they are using their IP phone. Further Services can be provided: Attendance System - Paper Pencil Based in School Colleges - Card Punch & RF ID in Modern offices Attendance can be taken through IP Telephone. Enter the Number in the phone.
How IP Telephony Can Serve the Rural People of Bangladesh Prepare By: Mohsena Chowdhury MS student, ETE-605
Project Objectives Need Analysis of Rural People Bangladesh Scenario map. A new ideology Proposed
Need assessment of Rural People [Proper Medication Problem] Limited number of Health-care center Inadequate Medical Specialist Limited connection with city hospital Lack of availability of suitable medicine Patients are miss guided due to lack of knowledge Information gap for actual demand and required supply of medicine from the supplier/ provider.
Need assessment of Rural People [Problem in Agriculture & Agro Business] Farmers have the limited knowledge of cultivation Cultivation cost become higher due to the lack of information on exact market price. (example: seed price, fertilizer price, equipment price, etc. ) Limited connectivity with Agricultural Research Institute Limited Vetenery Service for the Live Stock Project Lack of weather forecast news and update Lack of trade information about to Agro base business. Trade facilities are limited due to Intermediate bodies Limited knowledge of stock (frozen & others items) and stock providers.
Need assessment of Rural People [General Literacy Issues or Educational Problem] Limited number of skill and experience teacher Short of Course Material Communication gap with other educational institute and Education Board Transmission delay of any new initiative and new procedure from education Board. Differential result of City base and rural areas institutions. Limited awareness of education system among the students.
Scope of the service sectors Education Health Care Agriculture Agro Business Live Stock Project Weather forecast e-governance General Communication
Rural Information center with possible services
Prospected Benefits creating economic opportunities & contributing to poverty reduction; managing the processes of providing basic services (e.g. healthcare, education) at lower cost and with greater coverage; facilitating access to information and the involvement of stakeholders through greater transparency and support to networking at every stage; and enhancing the capacity to measure, monitor and report progress on the goals and strategize
Implementation Challenges The VoIP industry is at its early Stage in Bangladesh. Therefore the product and service provider have the limited operations Poor IT infrastructure. Limited Bandwidth Limited Quality of Service Lack of efficient use of the existing network. Lack of knowledge about the ICT among the rural people Limited human resources Most of the rural people familiar with native language. Low-level of computer literacy Limited knowledge of potentials of e-business, telemedicine, etc. Lack of software or content in the Bengali language
Telemedicine using IP-Telephonyfor ensuring better healthcare in Bangladesh A Presentation for ETE 405 - IP TELEPHONY Presented By Ratul Prakash Saha
What is Telemedicine? Telemedicine is the use of Communication Technology such as Videoconferencing to provide healthcare solution to remote users. In this system the basic idea is to connect patients with doctors who are not within the physical reach of each other. The telemedicine experiance is just like visiting a Doctor in real life. Diagnosis, treatment and checkup – all can be done using this. This service is specially suited for those who does not have acess to proper healtcare. In this technology the socio-economic barrier concerning the Treatment can be avoided. Telemedicine ensures right medical service at the right place at the right time
Telemedicine in Bangladesh Currently Telemedicine is being carried out by the following authorities Labaid Medinova Medical Services Dr. Devi Shetty Grameenphone AnovaTech Ltd, Bangladesh Concept Hospital, Feni Chevron Clinical Laboratory Sitakund X-ray and Pathology Telemedicine Reference Company Limited Global Telemedicine Company Source : Dr. Asaduzzaman Khan, Dr. Meftun Khandker, AHMS Reza, “Telemedicine and eHealth: Perspective Bangladesh”
Dr. Devi Shetty - Narayana HrudayalayaTelemedicine Network
Dr. Devi Shetty - Narayana HrudayalayaServices in bangladesh Dr. Shetty a world renowned Cardiac surgeon has been conducting telemedicine services throughout India. Mrs. Nahida Alam, Honorary social worker is the coordinator of Dr. Devi Shetty in Bangladesh. She organizes videoconference sessions for critical cardiac patients with Dr. Shetty.
How It Works! Dr. Shetty Narayana Hrudayalaya Bangalore,India ISRO VSAT Audio Video Packets sent using H.323 Engiofilms Sent via Yousendit.com Internet Cloud HUB VPN Router Static IP 512Mbps Provided by Telnet Video Conferencing Device PC for Sending Diagnostic Reports
Equipments Used Video Conferencing Device Good quality TV (17” Monitor) VPN Router Uninterrupted Internet Connection (Min. 256Kbps) with Static IP in both end UPS Backup Well Lit room Software : ViewstarPC, telediagnostics etc. (Downloadable) PC of high configuration (1GB RAM) for sending diagnosis reports Total Establishment Cost : 5-6 Lakh Taka Approximately Running Cost Per Month : 50,000 Taka
Current Healthcare Scenerio in Bangladesh Total population : 16,00,00,000(Approx.) Total no. of qualified Doctors (Medical Graduates): 40,000(Approx.) Total no. of Specialist : 4,000(Approx.) Scanty Doctor Patient Ratio : Approximately 1:4000(1:40000) In India Doctor Patient Ratio : 1:1722 No. of hospital beds : 40,000(Approx.) population per bed 4000 per bed (ideal figure 500) About 70% of total population live in rural areas About 75% of total qualified physician are practicing in urban areas. Even though Govt. stationed the doctors in remote areas but they prefer practicing in Cities because of better pay and better amenities. As a result the patients in village are left unattended.
Discrimination on basis of status Patients often feel shy to explain their problem to doctor. This happens specially in case of Gynecological problems. Provision for maternity care for Mothers almost null. Unawareness about proper vaccination. No significant Health Insurance policy for Senior Citizens Unawareness about the communicable and fatal diseases such as Avian Influenza (Bird Flu)/plegue/Aids Other Medical facilities are also not adequately available in remote corners of the country Current Healthcare Scenerio in Bangladesh
What needs to be done! Primary healthcare should be available to the whole population Healthcare system should be available up to the desired extent to the Rural health complex so that the patients are not to move to the cities Health insurance should be started with reasonable premium so that the majority of population can afford Private sector should come forward to develop healthcare system in the country because Government alone can not solve this problem
My Proposed Solution for the problem Cost effective Saves time, energy, money and above all life Will reach every remotest part of the country Best service guaranteed No chances of getting into hands of ill motive people, no discrimination Service oriented
Consultant Doctors Expert Doctors for Emergency Cases Virtual-Hospital Call Center Common No. IVR ACD Skill Based Routing Server -Patients Data -Diagnosis Reports -Doctors Data International Experts for Critical Conditions Pharmaceuticals Outbound calls for selective Ads and General health info Patients Diagnostic Centre
Business Model People calling Pharmaceutical Companies Diagnostic Centers
My Special Thanks to:  Dr. Muhammad Yunus  Dr. Mashiur Rahman  Mrs. Nahida Alam, Coordinator to Dr. Devi Shetty  Dr. A. Raghuvanshi , Vice Chairman,Asia Heart Foundation  Yongguo Zhao, Yukako Yagi, Isao Nakajima and Hiroshi Juzoji  Manzur Ashraf, Mohammad Lutful Kabir, Faculty, Dept of CSE,East West University  Dr. Kazi Saifuddin Bennoor, General Secretary, Bangladesh Telemedicine Association  Dr. Asaduzzaman Khan, Dr. Meftun Khandker, AHMS Reza  Mr. B.G.Saha, Director, Medimpex Pharmaceuticals, Hungary
Contact Address of Narayana HrudayalayaServices in bangladesh 6/8 Lalmatia, Block-F (Ground Floor) Opposite of Physical College Main Road Dhaka-1207 Tel : 9133910 Fax : 9110619 Mobile : 01711524961,01552394501 Email : email@example.com Attending Hours : 10:00 am – 6:00 pm (Friday closed)
IP TELEPHONY SOLUTION FOR SURVEY SYSTEM • NGOs • Government Offices • National Survey Board/Bureau. • Election Commission for Pre election (yes/no) voting • Customer Service Satisfaction Surveys Ahmed Faisal Hassan