Serious leAP talk at agile 2015 conference

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This are the slides for my talk on the Serious LeAP(tm) prosperity model presented at the Agile 2015 conference in Washington DC

Published in: Leadership & Management

Serious leAP talk at agile 2015 conference

  1. 1. ©Masa K Maeda Masa K Maeda, PhD CEO, Valueinnova LLC USA masa@valueinnova @masakmaeda The Serious LeAP model Lean-agile for Prosperity ™
  2. 2. Lean Agile Prosperity Management Masa K Maeda, PhD — CEO & Founder, Valueinnova LLC USA Masa has 26 years of international experience and as brought prosperity to companies from Fortune 500 to Startups in eleven countries in America, Europe, Asia and Africa. He is the creator of the Serious LeAP™ model. Previously: In the USA Masa did R&D at Apple, was founding team member of 4 startups in silicon valley and was an associate of David J Anderson, co-developer of the Kanban method. In Japan did R&D for Justsystems Inc.. Masa has a PhD and MS from the University of Tokushima in Japan and lives in the San Francisco Bay Area. His book Serious LeAP will be published soon. He is also a coauthor of the book España Lean Startup 2013 edition. Masa is also a Senior Consultant with the Cutter Consortium, a member of the Agile Testing Alliance Steering Committee and is with the University of California at Berkeley Extension He is a well-known figure in the lean and agile communities; one of the first Kanban Coach-Trainers worldwide, one of the people who that started the Lean Kanban University, and also considered the Leading figure of Lean Agile in Latin American and Spain. He has created powerful Serious Games. Masa has over 60 publications and is a frequent speaker at international conferences.
  3. 3. About me: 4 I´m a Japanese-Mexican-American Got a PhD on Artificial Intelligence in Japan Did R&D at Apple Inc and was founding team member at four startups in Silicon Valley Founded Valueinnova to help organizations prosper ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  4. 4. Serious LeAP™ is the result of years helping companies of all sizes and diverse industries all over the world ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  5. 5. There is a significant amount of misalignment across entire organizations both vertically and horizontally. It damages their economy ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  6. 6. 0" 1" 2" 3" 4" Sales" Tech" Innova&on' Great Well Poor Bad 00 ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  7. 7. 0" 1" 2" 3" 4" Individual" contributors" Execu8ves" Leadership* Great Well Poor Bad 00 ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  8. 8. 0" 1" 2" 3" 4" Customers" Mgmt" Customer)service) Great Well Poor Bad 00 ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  9. 9. Is it okay to do the wrong thing very well? Lean-agile methodologies help us do things better but more is needed to do the right thing. We need to start from the beginning… ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  10. 10. Value Obtaining a tangible or intangible benefit ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  11. 11. Quality The successful delivery of the expected value ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  12. 12. Value to the customer Value to the business Human aspect ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference It is necessary to shift from this…
  13. 13. Value to the customer Value to the business Human aspect …to this ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  14. 14. Value to the customer Value to the business Human aspect To achieve balance you must prosper ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  15. 15. Prosperity The state of flourishing and thriving financially, in wealth, health and happiness ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  16. 16. Mindset High collaboration dynamics Methodologies Systems thinking 1st & 2nd generation Lean thinking Agile thinking Serious Games Canvases Lean Agile methodologies & frameworks Design thinking Human aspect Cognitive psychology Organizational behavior ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  17. 17. It means Serious Games, Lean and Agile for Prosperity
  18. 18. Mindset & Human Aspect Strategic level Tactical level Operational levelScrum Kanban Serious Games (HCDs) ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  19. 19. T o p - d o w n A c r o s s t h e o r g a n i z a t i o n ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  20. 20. Mindset Systems thinking 1st & 2nd generation Lean thinking Agile thinking Growth mindset ➠ —Carol Dweck Fixed mindset ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  21. 21. Examples of systems thinking Most times the issue is the system and not the people Behavior is improved by improving the system Improving communication between the parts of an organization may destroy it Problems are dissolved, not resolved Continuous improvement is the longest distance between where an organization is and where it wants to be You should´t want what you can measure ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  22. 22. Before After Applying the mindset is extremely important to bring improvement Response time and solution time Response time: 99% of tickets Response time: 92% of tickets Resolution time: 80% of tickets ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  23. 23. Human aspect Cognitive psychology Organizational behavior Decisions and actions benefit people ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  24. 24. Cognitive psychology Organizational behavior Co-active coachingLeadership Bias Associative thinking etc. ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  25. 25. Always take the human aspect into account 0" 1" 2" 3" 4" 5" 6" 7" 8" 9" 10" 1" 2" 3" 4" 5" 6" WIP$Stress*curve* Stress" + ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  26. 26. Methodologies Lean Agile methodologies & frameworks Design thinking Kanban Scrum Other Mindset ➠ ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  27. 27. ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference Project portfolio with a customer Each card is one project. This photo shows the initial state. Red dots idicate projects blocked
  28. 28. ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference The same board in less than 3 months of work went from 42 to 9 projects blocked. That’s 88% of the blocked projects where fixed.
  29. 29. High collaboration dynamics Serious Games Canvases High% Collabora,on. Dynamics. Engaged. Real%,me. perspec,ves. No.blind. spots. Sa,sfying. Fun. Par,cipa,ve. Involved. Crea,ve. Balanced. BeCer. results. Shorter. ,me. Avoids. influence. No.Silos. Equalitarian. Viewpoints. ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference This helps you get value-added work done with better quality at a fraction of the cost and time while also having fun!
  30. 30. One way to apply Serious LeAP™ Awareness Burst 1 Burst 2 Burst 3 Follow ups Assessment Emphasis on mindset The 4 Serious LeAP™ components Emphasis on HDCs Emphasis on methodologies ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  31. 31. Awareness ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference These help you understand the current state of your organization
  32. 32. ©Awareness ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference This helps you understand the what benefits or affects your value chain
  33. 33. 0" 0.5" 1" 1.5" 2" 2.5" 3" 3.5" 4" Apps" Support" App"tes2ng" Delivery" Produc2on"errors" Service"In>situ"support" Test"tools" Test" environmemnt" DB"space" Fires" Quality( 0" 0.5" 1" 1.5" 2" 2.5" 3" 3.5" 4" The"Company" Service" PM" Infrastructure" Responsibility" CommunicaBon"Leadership" Human"resources" Providers" Quality" Human"Aspect" Awareness ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference You can also do better quantitative, qualitative and scientific management
  34. 34. Burst 1 Systems thinking 1st & 2nd generation Lean thinking Agile thinking Lean Agile methodologies & frameworks Design thinking Serious Games Canvases Strategic-tactical-operational Strategic-tactical Kanban:Strategic-tactical-op Scrum:Tactical-op ➠ ➠ Human aspect ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  35. 35. Burst 2 Systems thinking 1st Agile thinking Lean Agile methodologies & frameworks Design thinking Serious Games Canvases Strategic-tactical Kanban:Strategic-tactical-op Scrum:Tactical-op➠ Human aspect ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  36. 36. Burst 3 Systems thinking 1st & 2nd generation Lean thinking Agile thinking Lean Agile methodologies & frameworks Design thinking Serious Games Canvases Strategic-tactical Kanban:Strategic-tactical-op Scrum:Tactical-op➠ Human aspect ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  37. 37. Follow ups Mindset & Human Aspect Strategic level Tactical level Operational levelScrum Kanban Serious Games (HCDs) ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  38. 38. ©Masa K Maeda ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  39. 39. Now we are great at doing the right thing right ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  40. 40. Some of the improvements we have achieved with customers ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  41. 41. 0 1 2 3 4 5 6 7 8 9 10 Before Month 3 0 1 2 3 4 5 6 7 8 9 10 Before Month 1 Month 2 Month 3 Company 1 Company 2 Users Automation (% Continuous Integration) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Before Month 2 Happiness factor 0 1 2 3 4 5 6 7 8 9 10 Before Month 1 Requirements quality 0 2 4 6 8 10 12 14 16 18 20 Before Month 2 Defect generation ratioWeekly work hours 0 8 16 24 32 40 48 56 64 72 80 Before Month 1 0 2 4 6 8 10 12 14 16 Before Month 1 Requirements generation time (days) Health Inspired on the GNH ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  42. 42. People involved Departments involved 0 1 2 3 4 5 6 7 8 Start Week 5 0 25 50 75 100 125 150 175 200 Start Week 5 Value Stream Map generation time (days) 0 10 20 30 40 50 60 70 80 90 Previous years 2015 Annual project portfolio prioritization (days) 0 4 8 11 15 19 23 26 30 Before Month 1 0 9 18 27 36 45 Before Month 2.5 Blocked projects in one department Telecom ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  43. 43. Employee satisfaction 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Start Month 9 IT services 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Start Month 9 Time deviation 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Start Month 9 Positive health projects 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Start week 1 Employee efficacy ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  44. 44. ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  45. 45. Serious LeAP™ can coexist and improve the benefits of using: SAFe ©Masa K Maeda Serious LeAP™ talk: Agile 2015 Conference
  46. 46. masa@valueinnova.com @masakmaeda

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