Pals tech support handout
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Pals tech support handout Document Transcript

  • 1. Thingamabobs and Doodads:<br />Why Tech Support is Reference<br />Quick Reference Guide<br />(or all the stuff worth remembering about the presentation)<br />Mary Kelly<br />Email me! marykelly48@gmail.com<br />Follow me on Twitter: librarymary40 (beware, I am not that interesting)<br />Slideshare: www.slideshare.net/marykelly48 <br /> http://practicallibrarian.blogspot.com<br />http://awfullibrarybooks.info and submissions to awfullibrarybooks@gmail.com<br />Find Holly (since Mary is just not doing it for me)<br />Holly Hibner<br />hhibner@plymouthlibrary.org<br />http://hhibner.blogspot.com<br />Find Holly on Twitter: hhibner<br />Slideshare: www.slideshare.com/hhibner<br />Motivational Stuff:<br />
    • You can learn new things.
    • 2. Yes, it is difficult and technology is changing all the time.
    • 3. Play nice with tech people.
    • 4. Help your patrons!
    Websites:<br />WebJunction: http://www.webjunction.org<br />Competency Index for the Library Field: http://webjunction.org/competencies <br />TechAtlas Staff Skills Survey: http://www.webjunction.org/techatlas <br />Tech Soup: http://www.techsoupforlibraries.org/<br />Library Success: http://www.libsuccess.org <br />Other cool sites to help you learn tech stuff:<br />YouTube.com<br />TeacherTube.com<br />VideoJug.com<br />5min.com<br />eHow.com Videos<br />Instructables.com <br />Tutorialized.com<br />MakeUseOf.com<br />InPics.net<br />