Mary joan crowley doing more with more-milan2012
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Academic library - doing more with more - Bibliostar - milan - 2012

Academic library - doing more with more - Bibliostar - milan - 2012

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  • 1. The Academic Library: Doing more with moreMJ Crowley, DiSG Biblioteca, Sapienza* all images uploaded for educational purposes
  • 2. Sapienza’s libraries for 140000 students, 4500 faculty, 4.000 staff •59+ Faculty and Department libraries •3million print monographs and thousands of print journals •10000+, 24/7 online journals, data bases, etc. •25.000+ rare books •PADIS – Online thesis archive http://www.zoonar.com/829789 Sapienzas 21st century libraries for a new 14/04/2011 generation of users
  • 3. Engineering Faculty, Sapienza • 14000 students • 350 Faculty members • 1 Faculty Library • 6 Department librariesmary joan crowley- online information 2011 1-12-2011- going mobile
  • 4. For 600 years the academic library has • Guaranteed the organized , delivery and preservation of printed and other content • Provided a staff trained to support the learning, teaching and research needs and output of the university and community • Offered an agreed schedule in which services are available • Ensured the physical facilities necessary to support thismary joan crowley- online information 2011 1-12-2011- going mobile
  • 5. Then it all began to changemary joan crowley- online information 2011 - going 1-12-2011mobile
  • 6. http://ciber23librarythings.wordpress.com/mary joan crowley- online information 2011 1-12-2011- going mobile
  • 7. 23 library things: collaborate, communicate, converse and share• A networking-literate professional• Creating presences and content• Implementing library services and using information socialnetworking sites• Leading users to acquire and apply these skills• A resourse for teaching and research mary joan crowley- online information 2011 - going 1-12-2011 mobile
  • 8. Facilities• General equipment • Technical-/Mechanical• Tables, chairs & sofa for up to Equipment 90 people total • Screwdriver• Project storage shelves • Assorted hand tools• Collection of cables and • Netbooks x Linux, 1x Windows adaptors • Scanner• Projector • Ebook readers• Library• Fridge• In Development mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 9. Library expenditure % total university expenditure1982-2012 - http://www.arl.org/mary joan crowley- online information 2011 1-12-2011- going mobile
  • 10. Continuing efficiencies !• Close print journal subscriptions• Bundle purchasing• Consortial purchasing• Department mergers• Sharing resources• Student collaborators• Reduced staffmary joan crowley- online information 2011 1-12-2011- going mobile
  • 11. • Working together – evolving value of academic libraries • Value of academic libraries to academic departments and how this can be improved. Explore the connection between academic libraries and departments and identify ways to enhance the working relationship and make it closer.mary joan crowley- online information 2011 1-12-2011- going mobile
  • 12. • By creating a sharedMegatrends space, we provide access to better facilities than we could each have at home, as well as opportunities to collaborate, learn, and socialise. mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 13. Increase collaboration (library-faculty-students-vendors) toexpand the role of the library in and beyond the institution mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 14. • Social & Mobile • More than 75% of the Millennials areMegatrends now in the workforce with a high number already starting families. Higher education is now dealing with the first wave of post-Millennials. These are two generational cohorts who are, to a major extent, socially connected to their friends, acquaintances, and colleagues forever. The changes already wrought by early stage services like MySpace and Friendster and now in LinkedIn, Tumblr, and Facebook have changed the world and promise to fundamentally put human social behaviours on steroids for exponential changes in the coming years. mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 15. • An Instant WorldMegatrends • Expectations have permanently changed. I saw this when we first got a fax machine in the 80’s. Users would ask for the research to be sent over within minutes and I’d have to explain that I had to do the research first before I could fax it. Sigh. Now that issue is upon us in greater force. In order to effectively deal with user demands for instant gratification we must get better at the predictive development of answers and resources. Will that be hard? Yes, but we have no choice but to develop the tools to accomplish this. mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 16. • Streaming • I grew up with TV and the movies and aMegatrends little radio – all separated. Not only has entertainment and news changed as a result of the ability to stream content as video and audio, but the major change that is coming is how this will affect business collaboration and learning. The next ten years will see technological change in what has been traditionally viewed as entertainment-focused activities blossom in the worlds of education, research and business. mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 17. • Librarians versusMegatrends libraries • Stay current • Do try outside your comfort zone • culture of flexibility, adaptability, engagement and excitement about change • Become indipensible mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 18. • The Tablet warMegatrends mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 19. • Information Literacy • Web evaluation • Access to research • Tailored workshopsmary joan crowley- online information 2011 1-12-2011- going mobile
  • 20. • Cloud • For those of us who grew up withMegatrends installed software and optional upgrades the cloud is a major perception shift. Over the next decade, as all files, software and services move to the cloud, we’ll see the consequences of that change. At a minimum it is likely that we will move past a world where outdated software on laggardly adopters’ devices acts as a boat anchor to overall change. Therefore, the speed of change and improvements will increase. mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 21. • Pop-up LibraryMegatrends12 • SELFRIDGES today opens its very own pop-up library - a 3,500 square-foot space housing over 15,000 of the worlds most inspirational books curated by Penguin, Thames and Hudson, Faber and Taschen. mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 22. Positioning the academic Library for the next generation http://pushpoppress.com/ourchoice mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 23. Get out from behind the desk tocombat disintermediation• User engagement - go where they are• Join the conversation and figure out how to wrrk with them and help users find what they want to find• Create new, added-value distinctive services that have an impact on library users and library usage• Be a content provider not just supplier• local responsiveness – embed the library• And remember …face and place do matter and they do affect satisfaction ratingsmary joan crowley- online information 2011 1-12-2011- going mobile
  • 24. The academic library - at the “heart” of the modern university• Access : virtual and physical access to services, wherever the customer may be• Support : the information and support customers need to achieve their objectives• People-focus : working out with our community what they need and then providing it• Personalised service : the services they require, whatever their needs• Responsive service : always listening to the users• Dynamic service : flexible, adaptable to changehttp://www.bl.uk/aboutus/acrossuk/workpub/laser/index.html - Laser Foundation mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 25. Inspiring buzz !• how e-book readers could be used in a library setting• explore ways of using new technology in teaching• respond to explosive use of mobile devices (e-readers, ipads, smart devices, ecc.)mary joan crowley- online information 2011 1-12-2011- going mobile
  • 26. DISG e-book reader project lesson-based content to go• Project with a community feel• Together in the knowledge sharing process• Right information, at the right time in the right place• Serve the customer who isn’t there mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 27. Ebook market and publishing world……..in turmoil• Indie publishing• Emerging roles for University Presses• One stop shop: agent, publisher, bookseller – Amazon to publish 122 books this autumn, Huffington Post, New Yorker, Vanity Fair…Pottermore• Penguin withdraws ebook lending, HarperCollins limits numer of eloans• Tablet wars (82 m by 2015) – DC comics mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 28. Turning the Page: The Future of eBookswww.pwc.commary joan crowley- online information 2011 1-12-2011- going mobile
  • 29. AIE : Italian Publishers Association• In 2010 e-book spend was 0,04% of print• By end 2011 20,000 e-titles, 3-4 € milioni spendmary joan crowley- online information 2011 1-12-2011- going mobile
  • 30. Designing the content to fit the medium• Books purchased only when requested, and informed by usage data (app on the way!)• Titles loaded into catalogue, rent/buy triggers, simultaneous access• Sharing non-article forms of scholarship - (lecture notes, exercises, modelling…)• Sapienza’s eresources• Norms and standards• Approved web content mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 31. Patron Driven Acquisition – no big deal !mary joan crowley- online information 2011 1-12-2011- going mobile
  • 32. Current e-book marketplace• Just-in-time acquisition• Patron driven acquisition• View/loan/purchase option• Renting/ purchase option• You like it you keep itmj crowley- Malaga 2011-Elsevier Library 26/05/11Connect Seminar
  • 33. Megatrends11 instruct and delight, and … instructs as it delights •Customised content on our ereaders to inform our users, to promote the use of our premium resources and improve their information literacy to handle content ubiquity. mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 34. Providing incremental value as the library adaptsto changes in the value chain• Established a presence for faculty and students discovering innovative ways to deliver educational content• Engagement centred, offering a distinctive and revitalised service, reshaped around our users• Responding to changing cultural needs and expectations• Supporting self-service, facilitating access and the ediscovery process• Redefining how the story is told mary joan crowley- online information 2011 1-12-2011 - going mobile
  • 35. The Continuing Metamorphosis of the Library •at the heart of the research and education workflow •organising the community’s knowledge •through an integrated system of networked and traditional resources •making it accessible and useful to a democratic society •throughout a process of lifelong learning.